Good potential as long as you have some agency that helps you adapt it to your business and that keeps it updated to the new software developments.

I would rate it as a total garbage. The worst is that we are losing money every day because of it.

Often, formal replies come from her instead of solving problems. Tech support leaves its customers alone with problems.

They don't have birthday greeting features for leads, it is only possible when they have done deals this is just a weird example. Your email bounce back no reports.

The Mobile version does not include all features that reveal problems in my travel period.

The ability to share folders and secure files were very welcomed. Also, the fact that it is free is quite helpful.

The program has a very pleasant interface that is orderly and easy to work with. Entering customer is data is both easy to enter and then subsequently to access.

The customer service you keep on banging your head but their support is like if they want they will give else you keep on reminding.

Very poor customer service, most of functions are useless. So regretted that bought this shit.

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.

It was easy to learn how to use, they have multiple tutorials available for helping you understand and make a better use of the tools.

Inadequate technical support. Accumulation of fraudsters who sell pictures on the Internet for the price of sites.

We love the Bitrix24 as we just adopted this tool as CRM but then we explored the more features and started using them. Thanks for Bitrix24 team for making this brilliant tool.

And that could be the case, but the problem is that when onboarding a team and asking them to use it for a few simple tasks it causes information overload for them.

I love the fact that Bitrix24 makes collaboration easy with the team. It also makes Good use of accountability tools since your co-staff are also monitoring the company's general dashboard.

Ease of use, amazing user experience and short learning curve.

Bitrix24 is very friendly user overall and the basic features are really useful that help teams collaborate and follow up on one another's role. The advanced features require further training.

Too many integration options and features in Bitrix24 can sometimes get confused.

They can not call you and you can't call them. So when you have an issue your screwed.

We got a great deal on Black Friday and they have so many integrations and so many products that you will never end discovering new features.

We used the software in a test environment for 3 months and had problems all along the way. Adoption from our team was minimal as the software was clunky to use.

High level of options, great price, good usability.

I have informed you that we want to leave you and want the money back, but even after months still no answer I call the fraud.

Since during the event management and organizing period we use our telephones instantly, the feature of connecting to the phone number is an amazing feature.

The user interface is ugly. The learning curve is steep with poor documentation.

Team Viewer is very easy to use and much reliable as compared to its competitors. Clipboard integration and team sharing is pretty much seamless.

Unstable internet connection: some times the connections are lost. I can not control other devices in my local network without an internet connection.

I like the possibilities and simplicity. It's an excellent software to help collegues and customers.

Transferring a large file is not practical with this tool. With an unstable internet connection, this application does not work smoothly and gets interrupted frequently.

There are several features that could be dangerous if in the wrong hands. TeamViewer is often used in Tech Support Scams.

Overall I had a good experience with it, I recommend using the software for those who knows what they are doing.

I love this program because it is very easy to use and runs great. It’s very helpful to have software like this and runs smoothly.

My overall experience has been a good one. I highly recommend using this if you need some technical help with other programs.

This software is a lifesaver for any kind of tech support. It's a super easy and secure way to help my clients with their computer IT problems without needing to be there physically.

I am super satisfied with team viewer, they have been a great product to have and I will continue to support them for quite some time to come.

Super easy connectivity, secure, and extremely affordable. The support team is top notch.

I use a lot of time Teamviewer to remote and assist to my clients, and is easy to use and rapid deployment, I like the option to save the remote connections.

Overall my experience is pretty good. I will continue to use TeamViewer as it’s been the most solid option I’ve found for helping my employees.

Sometimes it lags and cause interruption while using this. And also there are some other software which gives more functionality than this.

I like the ability to connect to the main computer from any other site. This provides additional work flexibility and has been a huge asset during times of remote work during the pandemic.

Pretty good, the price is ok, and the ease of use is one of the best qualities of this software, along with the possibility to use it through poor connections.

US Dollar

Bitrix24 is an online workspace for small, medium, and large businesses. It features over 35 cross-integrated tools, including CRM, tasks, Kanban board, Gantt chart, messenger, video calls, file storage, workflow automation, and more!

Switching to Bitrix24 eliminates the need to be subscribed to a bunch of different SaaS solutions. You get all you need in a single package — all at a flat rate.

With over 12 million users, Bitrix24 is one of the most popular business software solutions in the world.

Bitrix24 is a client management solution that provides a platform for businesses to organize and track interactions with potential or existing clients and partners. The software allows users to log and manage client interactions, capture and store lead data, generate sales reports and perform segmentation of target audiences.

Leads received from a user’s website (for example, from an order or feedback form) can be fed directly to the CRM. Users can then create message templates, send individual or group emails to leads and contacts, capture notes on client interactions, schedule meetings and assign tasks.

Users can create personalized invoices for clients by automatically inserting client information and sending them directly to the client's email address.

Bitrix24’s sales funnel functionality offers an overview of sales transactions in progress and their respective stages. With the sales dashboard, sales agents can see how many deals they’ve won, how many clients haven’t been invoiced yet and an agent’s rating in comparison with other sales team members.



LongDescription

File Management

Commenting/Notes

Third-Party Integration

Support Ticket Management

Milestone Tracking

Jobs Board

Content Delivery

Bar Chart

Cataloging/Categorization

Multi-board

Employee Management

Call Transfer

Lead Notifications

Sales Analytics

Case Management

Leave Tracking

Online Voice Transmission

Multi-Channel Marketing

Messaging

HR Management

Surveys & Feedback

Personalization

Invoice History

Status Tracking

Social Marketing

Visual Workflow Management

Billable & Non-Billable Hours

Meeting Management

Caller Profiles

Internal Chat Integration

Committee Management

Payment Processing

Idea Management

Two-Way Audio & Video

Recurring/Subscription Billing

Product Catalog

Time Tracking

Online Forms

Lead Engagement

Lead Capture

Performance Management

Document Storage

Mass Texting

Proposal Generation

Access Controls/Permissions

Data Storage Management

Activity Tracking

Vacation/Leave Tracking

Process Change Tracking

SEO Management

Transfers/Routing

Data Synchronization

Customer Segmentation

Activity/News Feed

SMS Messaging

Templates

Progress Tracking

Drip Campaigns

Task Board View

Employee Directory

Customer Service Analytics

Responsive Web Design

Sales Pipeline Management

Social Media Management

Workflow Configuration

Task Scheduling

Financial Management

SSL Security

Real Time Editing

Marketing Calendar

Pre-built Templates

Policy Management

Electronic Signature

Product Configurator

Guided Selling

IVR/Voice Recognition

Client Database

Group Scheduling

Confirmation/Reminders

Automatic Call Distribution

Variable Workforce

Calendar/Reminder System

Relationship Tracking

Applicant Tracking

Invoice Management

For Nonprofits

Voice Mail

Project Planning/Scheduling

Attendance Tracking

Timesheet Management

Project Management

Approval Process Control

Customizable Invoices

Gantt/Timeline View

Rules-Based Workflow

Auto-Dialer

Data Extraction

Lead Distribution

Real Time Synchronization

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

A 15-day free trial is available, and a free plan for starter business tools, after which pricing is as follows:

Cloud 
Basic: $61/mo 
Standard: $124/mo
Professional: $249/mo

On-premise
Business: $2990 (one-time license)
Enterprise: $24990 (one-time license)

Email/Help Desk

FAQs/Forum

Knowledge Base

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Bitrix24

Webinars

Documentation

Videos

TeamViewer is an online meeting and video conferencing solution that connects any PC, mobile, and server to each other globally. The solution is available in nearly all countries and supports over 30 languages. TeamViewer is suitable for businesses of all sizes and can be deployed both in the cloud as well as on-premise.


TeamViewer provides features such as document management, cooperative writing, invitation management, remote control, screen sharing, chat and messaging. Its instant messaging functionality covers features such as offline messaging, group chats, web-based chats, persistent chat groups, customer-initiated chat from service cases and chat history. The software provides end-to-end encryption and full support for mobile devices.


The solution uses cloud-based technologies to collaborate in real-time worldwide and enable online support through a wide range of product portfolio that includes Monitis (website monitoring system), Blizz (online collaboration) and ITBrain (anti-malware) among others. The solution offers a free version and a free trial for paid software.



Whiteboard

User Management

Presentation Tools

Session Recording

Remote Printing

Video Management

Communication Management

Calendar Management

Collaboration Tools

Assignment Management

Private Chat

Scheduling

File Transfer

Recording

Contact Management

Mobile Access

Meeting Room Booking

Two-Factor Authentication

Internal Meetings

File Sharing

Alerts/Notifications

Reporting & Statistics

Attendee Management

Real-Time Chat

Chat/Messaging

Diagnostics Tools

Reporting/Analytics

Monitoring

Prioritization

Troubleshooting

Remote Access/Control

Video Conferencing

REMOTE ACCESS License / Single User: $24.90/month for one user and one session (billed annually)
BUSINESS License / Single User: $50.90/month for one seat and one session (billed annually)
PREMIUM License / Multi User: $102.90/month for multiple seats and one session (billed annually)
CORPORATE License / For Teams: $206.90/month for multiple seats and three sessions (billed annually)


Bitrix24 vs TeamViewer Remote

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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