Blackboard Collaborate vs Confluence

Blackboard Collaborate has 326 reviews and a rating of 4.19 / 5 vs Confluence which has 1777 reviews and a rating of 4.38 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.19 / 5 (326)

4.38 / 5 (1,777)

Ease-of-Use

4.0 / 5

4.0 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.0 / 5

4.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

February 15, 2021

March 11, 2021

Pros/Cons

  • Pros

  • Easy to use and very beneficial. I used it for many online college courses. It keeps everything organized and allows people to collaborate.

  • I love how easy it is to use. I love how as a teacher, I have total control of the blackboard and can turn on and off features for my students.

  • Cons

  • It can be a little glitchy at times but overall, the pros greatly outweigh the cons for blackboard as a student.

  • I would say that the overall cost is a little pricey for what you get, the customer service is okay but it isn't great.

  • Pros

  • It's very easy to use collaboration tool. Very good integration with Jira. It has very nice document version control feature. A lot lot lot many other functionalities.

  • Easy too use, it has plenty of features and can solve many problems for cooperation

  • Cons

  • The only drawback is that it's not very user friendly, however Atlassian does provide good tutorials, and I take advantage of that.

  • Confluence has most features needed for my work, but it can be difficult to format code and mathematical equations easily.

Pricing

Pricing Range

Product Demo & Screenshots

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos