Blackboard Collaborate vs Sprout Social

RATING:

4.2

(440)

Blackboard Collaborate has 440 reviews and a rating of 4.21 / 5 stars vs Sprout Social which has 576 reviews and a rating of 4.37 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (440)
4.4 (576)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
March 26, 2024
March 21, 2024
Pros/Cons
  • Pros

  • The overall quality, ease of use, features & functionality of blackboard make it a great software for college students and college campuses to invest in.
  • This app helps getting virtual teaching done with ease with presentations being easily shared for students to view while the lecturer teaches.
  • Cons

  • I hate the bloat of menus and how user design does not seem to be considered. It is difficult to navigate and temperamental.
  • The only downside is that blackboard is indeed a blackboard.
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  • Pros

  • The interface is very clean, most tools are easily accessible for every feature available and also, the very stylish and friendly design really improves the user experience, makes it more enjoyable.
  • I love how the calendar setup works. Also the reporting it offers is so helpful in understanding what content is performing best, as well as providing an easy and beautiful report for clients.
  • Cons

  • Lack of support for enterprise. Difficult to scale up using this tool.
  • The problem with this Sprout Social is that it sometimes misfires when posting to Linkedin. Instagram posting is also little glitchy.
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos