Ratings & Reviews

Overall Rating

4.30 / 5 (162)

4.61 / 5 (188)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

December 5, 2019

June 2, 2020

Pros/Cons

  • Pros

  • Clean, easy to user interface. Enough features to still be powerful and handle lots of information, posts, questions, and media.

  • It's easy to use, reliable, and Bloomfire offers great customer support in my experience.

  • Cons

  • navigation seems to be one size fits all. It would be nice to see an web interface for desktop browsers so that things don't have to be so blocky.

  • There isn't anything I dislike per say; I would like to be able to download selected posts into a spreadsheet, however.

  • Pros

  • - Easy of use - Breadth of Functionality - Amazing support - Great supporting documentation - Cross platform and device availability

  • Great, speedy customer service with instant responses. Makes it Easy to collaborate with colleagues across different organisations.

  • Cons

  • had some compatibility issues with some of my spreadsheets on mac platform , but have overcome them now with help from support team

  • Process for making updates could be slightly smoother but really not a problem

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots