About Box

Box is a cloud content management platform for companies of all sizes and industries. It offers security and controls for admins as well as sharing and collaboration capabilities for end users across the globe.

The Box platform allows compliance with HIPAA, FINRA and FedRAMP and offers granular access permissions and advanced security capabilities like watermarking, data governance and device trust.

Box enables users to collaborate on all types of files, on any device and choose where to store data, to manage encryption keys and set metadata-driven workflows to automate content-based processes.

Box has integrations with Microsoft Office 365, Google Apps for Work, Salesforce, Adobe and many other s...


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Supported Operating System(s):

Web browser (OS agnostic)

3,894 Reviews of Box

Average User Ratings

Overall

4.32 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(1,955)

1,955

4 stars

(1,270)

1,270

3 stars

(419)

419

2 stars

(92)

92

1 stars

(54)

54

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 3894 results

December 2019

User Profile Picture

Narasimhan (Nari) from National Energy Technology Laboratory

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Research

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

December 2019

Excellent enterprise class cloud storage and workflow integration software

Mostly it is a very stable and secure cloud backup tool, great for workflow and content management in groups.

Pros

I used it and introduced it to my research group when I was in grad school few years back. We also ended up getting a larger size account to fit our needs. University purchasing handled the financial side of it, but I'd like to think our recommendations for enteprise scale buys were taken heed. BoxSync when used in conjuction with a box account does a great job of doing automatic backups on the cloud, that also help in access from different computers/collaborators simple. It can handle large file sizes (5 GB file upload limit) for most work, has excellent integration with word processing for online document editing. Note, I have not tried very large single file uploads yet, the largest has been a movie file of 750 MB. Recently they added notes feature which is useful for commenting while sharing files. Mostly it is a very stable and secure cloud backup tool, great for workflow and content management in groups.

Cons

I dont know if they ever had a referral program unlike dropbox. No other major drawbacks as a user. By default, it sends a lot of emails whenever anything is changed in the folders. turning off that feature took a while to figure out for me.

Reasons for Switching to Box

Dropbox wasnt giving enough space for the cost back then. Hence we switched to Box.

June 2021

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Excellent document storage & management

Box empowered us to build a robust document repository that makes it simple for anyone on our team to find the files they're looking for.

Pros

Box has made our lives a million times easier by empowering us to store, organize, and share files of all types. We save our company assets, photos, Microsoft Word/Powerpoint/Excel docs, PDFs, etc in various folders. We love the ability to tag files so we can find them easily. The document sharing features are excellent. I especially like the preview feature (it's much better than Google Drive's preview option).

Cons

My biggest complaint about Box isn't Box's fault – it's my company's settings. My company chose to have shared file links expire after about 30 days, which is a pain in the neck sometimes.

Reasons for Choosing Box

Box was superior in how files were stored & shared.

Reasons for Switching to Box

Box has a superior interface for storing & previewing non-Google files (ex. Microsoft Powerpoints).

January 2016

Matthew from Videostream

Industry: Computer Software

Time Used: Less than 2 years


Ease-of-use

4.0

Functionality

3.0

January 2016

Preference really depends on how and when you entered the market

Pros

They concentrated on the enterprise first, which is valid. Therefore security has always been tight, platform support is solid, and enterprise administration is very robust. Shared folders are great in a workplace and make everything very simple to get the right docs to the right people when they need them. Box is definitely an enterprise company, with the support to back up that claim.

Cons

I should start by saying I tried Box, Dropbox, and Drive head-to-head back when everyone was going to cloud-storage and my experience with Box since then has been on and off. I'm still a current user of Drive and Dropbox and I pay for both every month. Our office doesn't need the level of admin support Box provides, which is the only feature that puts it ahead of the competition. Box was just never as feature complete as Dropbox, I don't want a separate cloud storage provider for business and for home use and Box lacked simple tools like automatic photo upload. As well, the web interface lacks and the uploads feel slower and more prone to error when compared to Dropbox. It's improved lately but it's still behind in file viewing support, etc. Also paid users have a max file size!!! Unacceptable if you do any sort of video/graphics work.

March 2021

Ali from AZEREX LLC.

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

March 2021

Transfer and share files easily and securely in the cloud

One of the first options in transferring our files and offering in the list of required and recommended items to companies and organizations that we consult. If you have different meetings and need different files in the meetings, safely create a secure cloud space of your files in the box because one day it will come in handy. Having a backup on the secure cloud storage is always life-saving, and experience has shown that floppy disks, CDs, and flash drives and computer headers are not enough for a successful business.

Pros

I like the simplicity and good features and the appropriate speed of Box platform, you can easily transfer files from any device to the cloud storage space of the box. I like its speed and security, you will not feel any strangeness with the software. E-Signature make it more secure and Integration with lot of apps is wonderful. The cost and price is very reasonable and economical compared to the many features it provides to the user.‌ Data Loss Protection is great.

Cons

The graphic design of the dashboard should be simpler and more tangible and can be changed to the liking of the admin, Also a feature in the dashboard should be added to display the status of shared files and folders, and the latest status of views and downloads to be clearly and simply visible to the admin.

Reasons for Choosing Box

Having a powerful and secure tool with modern features and at the same time easy to use for storing Documents and data in the cloud with affordable price

Reasons for Switching to Box

We were looking for more features and less cost to store information

February 2021

Michael from Post Hill Press

Company Size: 11-50 employees

Industry: Publishing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Functionality

5.0

February 2021

Can't imagine running our business without Box

We used Dropbox for a number of years, and we found it very "fragile". Without good access to different levels of security for our team, we would often find files deleted or overwritten by inexperienced employees. Once, an employee using Dropbox's desktop app accidentally deleted our entire list of files and Dropbox had to restore (taking several days). That was the straw that broke the camel's back, so we switched to Box and haven't looked back. It's secure, solid, excellent uptime, and does everything we need and more. Our company stores mission-critical contracts, source files, and other material, and it's locked down only to the appropriate users. We have nearly 7 TB of files from our company's history stored with Box and I sleep great at night knowing they're safe and secure.

Pros

The access levels for intra-company sharing are very granular, allowing us the ability to protect privileged information,

Cons

It's hard to be critical of this tool. Some of the features we never use (notes, for example) seem a little clunky, but I understand they're improving. Those are all secondary, however. The main product itself is unbeatable.

Reasons for Switching to Box

As outlined earlier, Dropbox's lack of file-level permissions allowed a company underling to wipe out the entire storage area of our company. After that mishap we considered using NAS only, but we really wanted cloud redundancy as well as local files. Box solved all of our problems that Dropbox presented.