ClickUp

RATING:

4.7

(3810)

About ClickUp

ClickUp is a cloud-based collaboration and project management tool suitable for businesses of all sizes and industries. Features include communication and collaboration tools, task assignments and statuses, alerts and a task toolbar. Users can assign comments and tasks to specific team members or groups of team members. Comments and tasks can be marked as resolved or in progress, or users can create custom statuses. Projects can be viewed from an Agile dashboard or organized by assignee. The activity stream displays tasks as they’re created and completed in real time. Users can configure notifications to be sent only for specific items. The mentions feature alerts users when another team member names them in a discussion, and comments can be edited after posti...

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

ClickUp Pricing

FREE: - 100MB storage - Unlimited Tasks - Unlimited Users UNLIMITED: $5 user/month billed annually or $9 user/month billed monthly. - Unlimited Storage - Unlimited Views - Unlimited Integrations - Unlimited Reporting - Guests and Permissions - Goals - Portfolios - Custom Fields - Send and receive emails - 1,000 Automations/month - View today's activity on Pulse (live overview) BUSINESS: $9 user/month billed annually or $19 user/month billed monthly. - All Features of Unlimited Plan - 2FA and Google SSO - Goal Folders - Custom Exporting - Private, Protected, and Default Views - Workload - Send and receive emails - All Dashboard widgets - 10,000 Automations/month - View historical data on Pulse (live overview) - Extra guests ENTERPRISE: Contact Sales for Pricing - All Features of Business Plan - Single Sign-On (SSO) - Contract Review & HIPAA - Increased API limits - Custom Onboarding - Dedicated Success Manager - Advanced Permissions - 100,000 Automations/month - Send and receive emails

Starting price: 

$9.00 per month

Free trial: 

Available

Free version: 

Available

ClickUp Board View
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ClickUp Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for ClickUp

1 - 5 of 3,805 Reviews

Katelyn

1 employee

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed November 2020

LOVE It!

User Profile

Sarah

Verified reviewer

Information Technology and Services, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

It is easy to assign tasks within the team using ClickUp

ClickUp has been a huge help in terms of keeping track of everything that needs doing within the company, from scheduling meetings and updating calendars to keeping track of individual projects. Our team managers are able to keep tabs on everything with the Watcher function.

PROS

ClickUp is helpful in many ways; for starters, it allows us to create and keep track of projects with ease. It comes with a variety of functions, such as a nighttime mode. Other than that, we have access to a variety of dashboards and layouts. It's one of a kind and simple to use thanks to its built-in calendar and reminders.

CONS

For an untested group, the process of adoption can present several obstacles. In many cases, we still don't know what the optimal course of action is when it comes to automating tasks. There is a wide variety of options for controlling alerts that can be changed or removed.

Reasons for switching to ClickUp

There are many features to choose from, including a nighttime mode. We also have access to a variety of charts and dashboards to use as starting points. It's more practical and novel than similar tools because of its built-in calendar and reminder functions.

Vendor Response

Hey Sarah! Thanks so much for the review! ���� We really appreciate the time you took to share your opinion and we're glad to hear that ClickUp has been helpful in many ways. Also, please know that our Support team is available anytime to answer any ClickUp questions and provide assistance whenever you need. Feel free to contact us at help@clickup.com so we can offer suggestions to help you automate tasks and control your alerts. Our Support team is available anytime to help!✨

Replied January 2023

Margaret

Verified reviewer

Computer Software, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2023

Effective and scalable project management software

It's convenient to be able to chain actions together and prevent one from being finished until another is. If you want to keep tabs on your team's stats but don't want to spend hours poring through Excel, this dashboard is for you. I hope there will be a wide variety of widgets in the near future.

PROS

Having the flexibility to use Clickup for purposes beyond project management. Using it to oversee several different divisions. For instance, IT management includes overseeing all IT-related roadmaps, assets, procedures, and Software updates. We have automated our systems to the point where we no longer have to bother about routine tasks like ensuring that our contracts are up for renewal.

CONS

Formulas lose some of their usefulness in some contexts, and that bothers me. Having access to a real-time log of automations would also be helpful for testing purposes. The ability to arrange automations rather than just appending them to a list is also desirable.

Reasons for switching to ClickUp

The most significant issue that was addressed was centralizing and improving the intelligence of an organization's Google Spreadsheets.

Serena

Human Resources, 51-200 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

FUNCTIONALITY

4

Reviewed August 2023

Was okay

The overall experience using ClickUp was average based 6 months of use

PROS

Clickup was okay to use - it got the job intended done (project management) - good color coding and getting better

CONS

ClickUp took a while to figure out and was not as user friendly as I hopped. I would be interested in other platforms

Vendor Response

Hey, Serena! Thanks for giving ClickUp a try and taking the time to share this feedback. We understand that our wide range of features can present a learning curve, and that's exactly why we created ClickUp University, our free online learning platform! We would love for you to give it a try as you continue to explore the app and onboard new members. university.clickup.com Our Support team is also available 24/7/365 and always happy to help! Feel free to reach out any time at help@clickup.com. We're committed to setting you and your team up for success!

Replied August 2023

User Profile

Nikki

Verified reviewer

Marketing and Advertising, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed June 2023

ClickUp Meets All My Needs - And I Probably Haven't Scratch the Surface!

It met all my basic needs for tracking tasks, including an integrated time-tracking function. There is much more I could do with ClickUp, but for now, it helps me keep track of tasks for several clients and collaborate with a remote assistant. If my business grows, I know ClickUp has the additional functionality for anything I will need.

PROS

Clickup has made task management and collaboration with remote workers very easy.

CONS

There is a bit of a learning curve, just because it is so vast and the possibilities for setup are endless. I found several YouTube video to be helpful in getting me started.

Reason for choosing ClickUp

At the time, the price point for ClickUp made more sense for my business.

Reasons for switching to ClickUp

ClickUp had more functionality.