monday.com

RATING:

4.6

(4663)

About monday.com

monday.com is an award-winning work and project management platform that helps teams of all sizes plan, prioritize, manage, and execute their work more effectively. The platform offers solutions for a wide range of use-cases such as marketing, sales, operations, IT, HR, and more. It’s no-code/low-code, fully customizable, and has 200+ ready-made templates to help every type of user quickly get started. The visual and intuitive interface creates a collaborative environment where team members can assign tasks, create project plans, set dependencies and due dates, communicate in real-time, share files, and more. monday.com offers a variety of productivity features designed to simplify workflows, improve cross-team collaboration, and optimize time-and resource management....

monday.com Pricing

Monday.com offers a free forever plan for up to 2 seats, after which pricing scales based on the number of seats, as well as functionality needed. Paid plans start at $10/seat/month, billed monthly, for the Basic plan and include a minimum of 3 seats. Other plans are outlined below: Basic plan: starting at $9/seat/month billed monthly Standard plan: starting at $12/seat/month billed monthly Pro plan: starting at $19/seat/month billed monthly Enterprise: contact Monday.com for enterprise pricing 14 days free trial, no credit card needed. 30-day money back guarantee.

Starting price: 

$9.00 per month

Free trial: 

Available

Free version: 

Available

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monday.com Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for monday.com

1 - 5 of 4,611 Reviews

Tanya

Mental Health Care, 11 - 50 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed March 2022

Monday.com User Review

User Profile

yasin

Verified reviewer

Food Production, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2023

Monday works wonders for project management in manufacturing

I'm very happy with the boost Monday's given us in managing our projects. We first bought it to set up shared boards for our projects, but very quickly expanded our use into shared documents, forms, notes, and more. I definitely recommend it if you need one source of truth for project management.

PROS

I like the sandbox environment it creates to boost collaboration. We have shared boards to monitor everyone's tasks, shared documents, forms, etc. When you need a new type of document or collaborative environment, chances are, Monday will already have it.

CONS

It's hard to start using it confidently in the beginning. I was a bit overwhelmed in the beginning by all the different modules available. It might be a bit frustrating to onboard to it if you can't spare a lot of time to learn it in the beginning

Reasons for switching to monday.com

Excel worked well in the beginning, but it starts to get very confusing and hard to manage when you start to have a lot of projects to track. Its UI is also pretty old now.

Luiza

Newspapers, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Start the week on monday.com

Well build app, really helps us with project managing and workflow.

PROS

The setup and deployment of monday.com was very easy and its intuitive UX makes it very easy to use and understand. My colleagues loves this app, makes our jobs more easy and the work flow is well printed. Price is great.

CONS

I cannot say i find any cons for monday.com. The app is working as it should be.

Noah

Financial Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed February 2024

Okay Product, HORRIBLE SUPPORT

I really do like the CRM, but the email experience (which is why I purchased Monday) is not near industry standards. The customer support is even worse. I would not recommend.

PROS

The interface is good and it has a better price point than other CRMs.

CONS

Email tracking function is horrendous. If you use Gmail or Outlook the email features will not work well at all. We received a ton of false positives on opening an emails. When we contacted customer support they took two months to work out a solution, then told us that Gmail is not supported with their email tracking feature.

Jolene

Non-Profit Organization Management, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed January 2024

Tracked Goals, Projects, Timelines and more

I loved it. I'd use it again in a heart beat

PROS

It's intuitive, easy to use and pretty simple to set up. I like that I can track in a variety of ways, but it's also not complicated to figure out how to set up a project. I tracked daily tasks, one-time projects, event planning, and much more.

CONS

They do not offer HIPAA compliance for us, so we had to be careful what we included on the project if there was a reference to something confidential. Staff were also able to see everyone else's board, so security settings were not robust as other products we used.

Reasons for switching to monday.com

it's a better product, even though it cost a us a monthly fee. At some nonprofits, it can be free, which is awesome.