My Inbox can get pretty unruly, so to have a tool that integrates into gmail and allows me to handle things where I spend most of my time is fantastic.

The UI is nice and clean too. New and great features are added often.

I felt a bit uncomfortable with the design. I was afraid of losing my emails.

My initial purchase was for a year upfront. After a few months I stopped using the software.

I like the most the style like Trello and the possibility to use the extension like a CRM to help sales.

I like the email templates and email sequencing. It allows me to follow up with people automatically and I can use my time very efficiently.

As soon as I got the email, I got in touch with support for a refund on the product as its no longer needed. Sadly, they have taken the money and are refusing a refund.

And rather than most organizational methods which require a bunch of time to set up and manage, it makes even the initial investment of time and effort pretty minimal and kind of fun.

It is a good tool to use, but I wish tools like this weren't costly. The cost adds up eventually.

Amazing support and service, really dedicated team that is clearly trying hard to produce a quality product.

I liked that it was fully integrated into the Gmail system. I could click on the Dragapp button and tweak the settings within Gmail.

The good part is that support team offered me video help which i couldn't because I am so busy. I hope things will be sorted out and I hope I will enjoy this product and refer to other people as well.

That's the best Kanban productivity tool that we've seen. It's super easy to use and integrates nicely with GMail.

The DragApp is of great help to organize my subscriptions and my work stuff.

I like the kanban frame that give me great visuals that help me prioritise work fast an easily. Is very intuitive ans user friendly.

Works with labels, so it's easy to search. Scheduling and Comments are SUPER AWESOME features for taking notes on emails.

I don't like how when I first add the extension I have premium features, and then I lost these features without understanding that I would only have them temporarily.

As fantastic as the product is, a big big win for me has been how responsive the team is. Not once have I experienced Customer Support like I do with Drag.

Easy to use simple for setting and good features and functionality. People with different experiences understood quickly anything.

Drag has made managing emails and assigning tasks so much easier.

The ease of use and flexibility to make it fit your exact needs is a wonderful benefit and time saver.

Its a very easy to use and very friendly. I have zero experience with boards but this has proven to be good for a beginner like myself.

I like the ease of use and how easy it is to organize categories. I wish more features were free because it is a great product.

I love having the ability to categorize insights, assign them to users/companies, and attach them to features or ideas on the roadmap.

Visibility of how important our customer's feature requests are considering a number of things that are important to our company ex. vision, growth, revenue etc.

Unfortunately, there is almost no reporting available. So although I can prioritise against company objectives, it is nearly impossible to report back on how much time and resource is allocated.

A little cumbersome when searching for content. I will search for items that I know are in the board and no results come up.

It is the best system of record for PM related information and to build a process in. A great way to ensure all stakeholder feedback is captured & organized.

Productboard's UI and organizational structure makes it a bit difficult to understand who specifically gave you the feedback.

Low user rights of contributors, i.e. missing the option of having more makers.

It's been great and has been helping my company stay aligned on product priorities.

A good prioritization Product management software.

The communication of our product roadmap to different stakeholders is much easier now thanks to the customizable and stunning views.

Very easy to use and a great place to collaborate. Support many different views.

Great for productivity, clean and intuitive user interface, love that they continuously improve by requesting new feature adds from users.

The Productboard has a beautiful interface design and is very easy to use.

Also, I feel there are a couple of elements missing when looking at reporting and ongoing maintenance of tickets... but that's hard, and is probably something they're thinking about.

Great tool to centralise user feedback, great and flexible usability.

Well designed and easy to use software. It gives all of the features I need and has a depth to it that I know we will use later on.

It's an amazing tool you can use to give and share feedback. You can integrate it with many other tool like Slack to push things forward.

The customer service is fantastic. Response time has always been incredible.

The flexibility is also a great benefit, I highly use custom tags and split different views based on our needs for prioritization decisions, market reach or competitors gap.

Its been a great experience, lots of good support and we've really been able to build a process behind using it.

Nice tool with questionable subscription policies.

The billing mechanism of individual plan is awful experience.

The ability to organize and prioritize my product roadmap and its features with a great deal of customization and granularity.

Intercom integration send us what is collected via the support. And then of course our dear CS and Sales team help us by writing notes after talking to our customers.

Very positive experience, I use it almost daily and also to weekly check the developments. Would add a progress bar or % on the tasks to better indicate the status.

Great scoring mechanisms. Integrations are getting stronger.

The integrations, especially to software development workflows, are limited (Github). It doesn't replace project planning/tracking software unfortunately.

It also has a great integration with Intercom, which allows our support team to seamlessly share product feedback in a customer interaction with our Product team to process.

Productboard is friendly and easy to use, and really helps me keep track of the feedback our teams and myself collect from the customer. Thanks to the various integration I can never miss feedbacks.

Link customer feedback to Features. Great and responsive customer support when it's needed.

Good integration with Jira. Helps a lot when discussing the plans for the nearest weeks/months with the main stakeholder.

US Dollar

Drag is the Everything Inbox for teams - one single place to support customers, manage tasks and close deals, from the place teams love: Email.


Shared inbox and workflow management into an all-in-one tool that seamlessly integrates with Gmail. Teams should be able to work together without leaving their inbox, eliminating the extra steps of navigating across multiple tools. Especially because all of these workflows start and finish as emails.


Drag turns Gmail into a collaborative workspace in one click and has helped over 100,000 individuals and teams around the world. Featured by Google, Techstars, Mashable, Inc. Magazine, Business Insider and various tech publications around the World.



LongDescription

Commenting/Notes

Deadline Management

Signature Management

Milestone Tracking

Idea Management

Email Monitoring

Document Storage

Shared Inboxes

Real Time Editing

Project Planning/Scheduling

Project Management

Communication Management

Brainstorming

Calendar Management

Customizable Fields

Collaboration Tools

Testing/QA Management

Email Templates

Notes Management

Mobile Access

SaaS Operations Management

Discussions/Forums

Agile Methodologies

Issue Management

Queue Management

Social Media Integration

Workflow Management

Email Management

File Sharing

Traditional Methodologies

Reporting/Project Tracking

Chat/Messaging

Customizable Templates

Billing & Invoicing

Response Management

Inbox Management

Team Chat

Data Recovery

Spam Blocker

Kanban Board

Customizable Branding

To-Do List

Prioritization

Drag & Drop

Archiving & Retention

Third Party Integrations

Onboarding

Task Management

Live Chat

@mentions

Support Ticket Management

Multi-Channel Communication

Web browser (OS agnostic)

Basic: Forever Free. For individuals that need the essentials.
Drag Pro: For teams that want to control their work in one tool, in Gmail. $8 user/month (billed annually) or $10 user/month (billed monthly).

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

Drag

In Person

Live Online

Documentation

Videos

Productboard is the customer-driven product management system that empowers teams to get the right products to market, faster. It provides a complete solution for product teams to understand user needs, prioritize what to build next, align everyone on the roadmap, and engage with their customers. Productboard is easy to use, enables company-wide collaboration, and integrates into existing workflows. Over 6,000 organizations around the world use Productboard to build excellent products.

Key features of Productboard include idea collaboration, resource management, prioritization, road mapping, feedback collection, milestone tracking, monitoring of requirements and workflows. It also allows businesses to engage with the customer community and generate anonymous feedback from colleagues. Moreover, it provides white-label solutions to set up product portals, which help share, review and launch ideas among colleagues and customers.

Productboard allows integration with development, notification tracking, email, project planning and other third-party software. The product is available on monthly subscription and support is extended via online chat, email and phone.

Bar Chart

Multi-board

Surveys & Feedback

User Management

Status Tracking

Visual Workflow Management

Release Planning

Time Tracking

Customizable Reports

Access Controls/Permissions

Activity Tracking

Customer Segmentation

Activity/News Feed

Templates

Charting

Progress Tracking

Task Board View

Task Scheduling

SSL Security

Single Sign On

Portfolio Management

Strategic Planning

Task Planning

Gantt/Timeline View

Product Roadmapping

Mind Maps

Supports Agile

Business Plan Templates

Resource Management

Guest Access

Assignment Management

Project Scheduling

Data Import/Export

Dependency Tracking

Multiple Projects

Process Modeling & Designing

Audit Trail

Version Control

Activity Planning

Ideation

Content Management

Sprint Planning

Planning Tools

Multi-Channel Data Collection

Requirements Management

Capacity Management

Idea Ranking

Real Time Data

Supports Scrum

Trend/Problem Indicators

Spreadsheet View

Data Integration

Roadmapping

Role-Based Permissions

Client Portal

KPI Monitoring

Real-Time Notifications

Real-Time Updates

Percent-Complete Tracking

Key Performance Indicators

Visual Analytics

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Task Editing/Updating

Time & Expense Tracking

Request Management

Color Codes/Icons

Visualization

Team Management

Backlog Management

Issue Tracking

Create Subtasks

Dashboard

15-day free trial, no credit card required.

Essentials plan: Prioritize what your customers need and make what matters: $19 per maker/month (billed annually).

Pro plan: Align teams to drive real business outcomes: $59 per maker/month (billed annually).

Enterprise plan: For organizations to securely and scalably uplevel their entire product management processes: Custom pricing

Productboard AI (Optional Add-On): $20 per maker/month (billed annually).

Drag vs Productboard

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons