About Element

Element is a secure messenger and chat app designed to streamline team collaboration. This solution is part of the Matrix ecosystem and is protected by end-to-end encryption. Element is suitable for teams working in various industries, including the public sector, universities, corporations, community organizations, and others. The app is accessible via desktops as well as iOS and Android devices. It can be deployed on-premise or on the cloud, using any public server or with Element Matrix Services. 

Element simplifies communication with individuals or teams who are using other Matrix apps. For extra security, it offers cross-signed device verification to protect messages from unauthorized access. While in the app, teams can utilize read receipts, reacti...


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Supported Operating System(s):

Web browser (OS agnostic)

2 Reviews of Element

Overall rating

5.00 / 5 stars

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February 2021

Per from Goldman Sachs

Company Size: 10,000+ employees

Industry: Financial Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Easy to use and secure messaging app

I use it to communicate with friends and colleagues instead of using apps like WhatsApp. Lots of great features, secure, and I don't need to worry about my data ending up somewhere where I don't have control. I wish more people would discover Element and Matrix and recommend it, and I think this will be the future of messaging platforms for sure!

Pros

I found Element very easy to install and start using. It's easy to message people, do calls and the most important is that it's secure with end-to-end encrypted and cross-signed verification. The fact that it's open source and decentralised feels really transparent and is great so that I can be in control over what happens to my data.

Cons

The feature I found challenging at start was the security keys created for each account, and that I sometimes don't see messages without having to verify the device. Anyways, it's what makes the app so secure!

Reasons for Switching to Element

It doesn't offer the level of security, and I have no control over what happens to my data.

March 2021

Elliot from Positive

Company Size: 11-50 employees

Industry: Public Relations and Communications

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

March 2021

In our Element

Overall experience is positive. The UX of the app is clean and intuitive, which enables the teams to collaborate well.

Pros

Element provides our agency with the ability to maintain a truly secure, decentralised communications platform - a vital requirement for the often confidential nature of our work. Element is easy to deploy and use, was up and running in minutes and switching between its desktop application and mobile is seamless.

Cons

None so far!