--- title: "Elium Software Reviews, Demo & Pricing - 2026" description: "Review of Elium Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/collaboration/elium-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Knowledge Base Software](https://www.softwareadvice.com/crm/knowledge-base-comparison/) / Elium Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/collaboration/elium-profile/reviews/) # Elium Review From €15-€20/month Free trial 3 plans Wondering if Elium is right for your organization? Our Knowledge Base Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Elium 4.8 [(41)](https://www.softwareadvice.com/collaboration/elium-profile/reviews/) Pricing Starting at €15.00 per user per month ### About Elium Elium is the European knowledge management platform that makes enterprise AI reliable. It suits mid-sized and large organisations whose teams rely on shared know-how every day, and who want their AI assistants to answer from verified sources. Most companies feed their AI assistants the same scattered, outdated content their people already struggle with. Elium fixes the layer underneath: one governed source of truth, verified, current and permission-aware, so people and AI agents see only what they are meant to. Who it serves best: - Global operations teams keep procedures correct across sites and languages. - Customer service teams answer faster and more consistently. - IT support teams cut repeat tickets by making the answer findable the first time. Every answer is tracked, whether it was served, missed or is at risk. Gaps and outdated content are flagged and routed to an owner, with a human in the loop. Elium connects to Microsoft 365, SharePoint, Teams, Slack, Google Workspace, Salesforce, ServiceNow, Zendesk, Jira, Confluence and Notion, and exposes knowledge to AI tools through a Model Context Protocol server, a GraphQL API and a search API. It works behind Microsoft Copil... ot, Glean, Dust and in-house assistants rather than replacing them. Deployment and support: SaaS or private cloud, with a 99.5% availability SLA. Elium is ISO/IEC 27001:2022 certified and GDPR-compliant, with a DPO and a data processing agreement. Data is hosted in Europe on Google Cloud in Belgium, with French hosting available on SecNumCloud-qualified infrastructure (3DS Outscale). Founded in 2008 and independently owned, Elium is trusted by 150 enterprise accounts, 1,200 departments and teams and 150,000+ regular users, including BCG, BNP Paribas, L'Oréal, VINCI Energies and Fnac Darty. Plans start at EUR 15 per user per month, and a free trial is available. Do you work for Elium? [Manage this product listing](https://www.g2.com/products/elium/claim_requests/new?auto=true) Wondering if Elium is right for your organization? Our Knowledge Base Software selection experts can help you in 15 minutes or less. ## Elium User Interface ## Popular Elium Alternatives Main Product Elium 4.8 [(41)](https://www.softwareadvice.com/collaboration/elium-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.49Value for money - 4.92Customer support - 4.49Functionality Pricing Starting at €15.00 per month Get Price Alternative Product [Confluence](https://www.softwareadvice.com/project-management/confluence-profile/) 4.5 [(3721)](https://www.softwareadvice.com/project-management/confluence-profile/reviews/) Ratings Breakdown - 4.26Ease of use - 4.28Value for money - 4.28Customer support - 4.37Functionality Pricing Starting at $5.42 per month Get Price Alternative Product [Microsoft SharePoint](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/) 4.4 [(5470)](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/reviews/) Ratings Breakdown - 4.08Ease of use - 4.23Value for money - 4.13Customer support - 4.27Functionality Pricing Starting at $5.00 per month Get Price Alternative Product [Notion](https://www.softwareadvice.com/project-management/notion-profile/) 4.7 [(2839)](https://www.softwareadvice.com/project-management/notion-profile/reviews/) Ratings Breakdown - 4.36Ease of use - 4.57Value for money - 4.39Customer support - 4.62Functionality Pricing Starting at $12.00 per month Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5318)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Paperpile](https://www.softwareadvice.com/help-desk/paperpile-profile/) 4.8 [(122)](https://www.softwareadvice.com/help-desk/paperpile-profile/reviews/) Ratings Breakdown - 4.71Ease of use - 4.72Value for money - 4.73Customer support - 4.47Functionality Pricing Starting at $2.99 per month Get Price ## Elium Pricing and Plans Starting price: €15.00 per month Free Trial Free Version Team €15.00 per user, per month Plan includes: - Unlimited AI search and answers, with sources - Unlimited spaces and content - Expiry reminders keep content current - AI editor and reusable templates - Decision trees and multilingual content - ISO 27001 certified, EU-hosted Corporate €20.00 per user, per month Plan includes: - Everything in Team - Review and approval workflows - Gap and duplicate detection - Usage and AI answer dashboards - Connect your own AI tools and agents - Browser extension: answers in any tab - Single sign-on and audit trail Enterprise Pricing available upon request Plan includes: - Everything in Corporate - Custom AI assistants next to your CRM or helpdesk - Dedicated team and priority support - SecNumCloud, private cloud or on-premise hosting - Deep Microsoft 365 integration - 99.5% uptime SLA - Full API and automated user setup Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Elium Features - Popular features found in Knowledge Base Feedback Management Multi-Language Rich Text Editor Self Service Portal - More features of Elium Access Controls/Permissions Access Management Activity Dashboard Activity Tracking Adaptive Learning Advanced Search AI Copilot AI Text Summarization Alerts/Notifications Analytics API Approval Process Control Archiving & Retention Artificial Intelligence Auditing Audit Trail Automation Autonomous Task Execution Branding Browser Extension Catalog Management Chatbot Collaboration Collaboration Tools Commenting/Notes Communication Management Community Forums Compliance Configurable Workflow Content Creation Content Editor Content Library Content Management Content Publishing Options Cross-system Integration Customizable Branding Customizable Fields Customizable Reports Customizable Templates Dashboard Database Management Data Governance Data Import/Export Data Transport Data Workflows Decision Making Decision Support Decision Trees Discussions/Forums Document Classification Document Management Document Review Document Storage Drag & Drop Drag & Drop Editor Duplicate Detection Email Alerts File Management File Sharing File Type Support Filtering Full Text Search Generative AI In-Content Feedback Indexing Information Governance Integrations Intelligent Search Internationalization Issue Management Knowledge Base Knowledge Base Management Knowledge Integrations Knowledge Management Knowledge Sharing Live Chat @mentions Metadata Metadata Management Mobile Access Mobile Alerts Mobile apps Mobile Interface Mobile Optimization Multi-Factor Authentication Multi-step Planning Natural Language Interaction Online Forums Organization Page Analytics Performance and Reliability Permissions Personalization Policies and Controls Portals and Sites Pre-built Templates Proactive Assistance Process Automation Publishing Workflows Real-Time Notifications Real-Time Reporting Reminders Reporting/Analytics Reporting and Auditing Reporting & Statistics Risk Data Attributes Searchable Articles Search/Filter Secure Data Storage Secure Login SEO Management Single Sign On Social Media Integration SSL Security Suggestions Tagging Team Collaboration Template Management Templates Text Editing Third-Party Integrations Two-Factor Authentication User Management User, Role, and Access Management Version Control Versioning Versioning and Version History Web Interface Web Notifications Website Integration Widgets Wiki Workflow Management WYSIWYG Editor ## Elium Integrations Google Drive Integration rated undefined from -1 review Google Docs Integration rated undefined from -1 review Microsoft Teams Integration rated undefined from -1 review Microsoft SharePoint Integration rated undefined from -1 review Slack Integration rated undefined from -1 review Microsoft 365 Integration rated undefined from -1 review See all 21 integrations ## Elium User Reviews ## Elium customer ratings - Overall rating: 4.8/5 - Total reviews: 41 ### Rating distribution - 5 stars: 34 reviews (83%) - 4 stars: 7 reviews (17%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.5/5 - Customer support: 4.9/5 - Functionality: 4.5/5 --- ### Elium a KM solution for technology & scientifc scouting deployed at L'Oréal - Overall rating: 5/5 - Reviewer: olivier C. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: October 2020 - Review source details: This review was submitted organically. No incentive was offered The Elium team supported us throughout the deployment of the solution. Both technical and educational support is undoubtedly a major asset. Although Elium is a Saas solution, the team integrates as well as possible the requests of the customers who have the opportunity to exchange in a very stimulating way on their uses of the platform during the biannual user club. Technical support is very fast and efficient. The safety audits we have carried out have shown that Elium is one of the safest solutions on the market. I recommend this solution from KM. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The interface is elegant, intuitive and enhances visuals (images, video, preview of office files). It is possible to create forms with data fields exportable to Dashboards like Power BI. The editor of "story" (document) is very rich. It allows you to publish content with an elaborate layout. The administration of rights is managed very finely thanks to profiles on the system but also on the spaces. Securing access, managing GRPD requirements and interfacing with the active directory of our IS is very simple and efficient. Statistics indicators make it possible to monitor the activity of our communities and to adapt our communication management. #### Cons The platform allows to create many categories of Tags which can generate a lot of filters. when there is too much navigation becomes less intuitive. The platform does not offer automatic translation of published documents. The weekly digests sent to Outlook are simple and cannot be personalized. The Elium editor does not allow you to create data tables with formulas. It is necessary to integrate an excel file whose preview is not optimal. Finally, Elium does not currently offer a document workflow. #### Reasons for switching to Elium Elium was easy to learn and configure. Its very intuitive and very graphic interface immediately appeals to users. I also add its ability to categorize documents using tag categories which was not as rich in the other solutions. --- ### Knowledge Sharing and Collaboration for a community of Hotels - Overall rating: 4/5 - Reviewer: Angèle M. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We are a consultancy company dedicated to hotels and we use Elium to support knowledge sharing for the teams of each hotel, but also between hotels (our clients.) Our objective with Elium is to make teams save time by sharing all key information that they need, in a central place. From the moment a new person joins one hotel, they have access to all the key information they need to have a good onboarding - so this helps us to easily develop the knowledge of new employees. Also, thanks to this collaborative platform we allow hotels to benefit from knowledge and best practice from other hotels in the community. We support independent hotels, but with Elium we are able to give them the power of being in a chain / group, by making the most of the power of knowledge sharing inside a community. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The power of Elium is that is really easy to use, it is very accessible for everyone. The fact that it is a collaborative tool where everyone can contribute and interact with knowledge shared, it really supports our objective of knowledge sharing and collective intelligence. Everyone can contribute and put their contribution to use for the benefit of others. For us, the creation of new knowledge is one of the most important features - the editor is easy to use and it allows users to create visually appealing articles / content. #### Cons The current Slack integration that Elium offers does not really fit our use-case as we have different Slack accounts for each hotel and the current integration is only working to match 1 Slack account with 1 Elium Space. This is something that should be evolved. Another aspect is the API transfer of platform Analytics - we are experiencing difficulties in having a proper transfer of the actual platform statistics to our own data platforms via APIs. #### Vendor response Hi Angèle, thank you very much for your feedback and your use case for supporting your cross-hotel knowledge sharing is so inspiring ! About your Slack and API integrations, our teams are always here to help if you encounter difficulties with your own platforms. Please let us know if we can help you ! Replied February 2025 --- ### Very useful and agile tool - Overall rating: 4/5 - Reviewer: Vincent R. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. excellent #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros link topics and organise them, easy to maintain #### Cons some back-office mess difficult to manage #### Vendor response Hi Vincent, thanks a lot for your excellent feedback. About the back office, many UX improvements have been provided over the past year, so don't hesitate to let us know what you think. Thanks :-) Replied February 2025 --- ### Launched 3 months ago and already a success - Overall rating: 5/5 - Reviewer: Sophia L. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered The change is quite big compared to knowledge tool we used to have in our company.But when people understand it, they really enjoy the navigation and the search #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very user friendly with social network codes. Digitale native users love the tool! And elders got used to it very quicklyTranslation is a real advantage #### Cons Integration with Microsoft tool is not very stable.Many disconnections #### Reasons for choosing Elium It covers the best our list of expectations #### Reasons for switching to Elium The former one is not user friendly enough --- ### Elium = Essential for everyday work! - Overall rating: 5/5 - Reviewer: Elisa D. - Verified reviewer: Yes - Industry: Chemicals - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered Elium is our knowledge base. It allows the team to collaborate easily, to share and summarize documents and knowledge of the company in general. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Elium is really easy to use. I am using it daily, even during client meetings to be able to answer quickly to my clients. The knowledge is there, easy to summarize, easy to link and find back. #### Cons Nothing, the software is really user friendly, even for a new collaborator --- ### A game changer for us - Overall rating: 5/5 - Reviewer: Mark B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered After having nurtured the vision and created the architecture of our tool, we are now in a daily process of refining the uses and fostering engagement. Some users are a bit overwhelmed by the breadth of information available, a few are simply awe struck, most are enthusiastic and it builds energy in the organisation. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros In our field and our network, we need to make sure we don't reinvent the wheel. The software enables us to bring everything together in a coherent way and be more efficient at how we deliver knowledge as a community. With user friendly features, Elium has a strong potential for digital engagement, which is really needed at this time. #### Cons Integration into our usual practice requires some degree of change management. What I like the least is when people don't have time or energy to use this tool. #### Reasons for choosing Elium We chose elium because of its underlaying philosophy, innovation potential, functional features and customer support. --- ### A Great Alternative - Overall rating: 5/5 - Reviewer: Victor M. - Verified reviewer: Yes - Industry: Building Materials - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered A really good and complete overall experience. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - The structure of the tool : It's quite simple, there are spaces, in these spaces there are members and they can interact with each other. This structure creates a lot of different possibilities. -The maintenance and structuring of the tool is simple and this simplicity meets 95% of the needs. -The concept of a "story" in which you can put any type of content is great, the fact that you can modify the content afterwards is also something that I appreciate. -Powerful tool. #### Cons -Regarding the functionalities, there are no real cons. -Prices do not necessarily correspond to the number of active members on the platform. --- ### Efficient and easy to use Knowledge Management tool - Overall rating: 4/5 - Reviewer: Sybille S. - Verified reviewer: Yes - Industry: Banking - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros An great platform to classify the information, read it easily and share it with colleagues. A user friendly software, even for new comers. and an easy to use administration part. Also a nice look and different efficient functionalities : to push information (digest, newsletters, notifications); to create personalized alerts #### Cons The search tool could be improved. As well as the notifications through the mobile App --- ### Extensive third party integrations - Overall rating: 5/5 - Reviewer: Cengiz A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Elium offers a high-quality infrastructure for our collaborative working environment requirements. #### Cons Although it is a fact that Elium has extensive third party integrations, it still needs to have more number of third party integrations. --- ### An incomparable customer service for a really intuitive tool - Overall rating: 5/5 - Reviewer: Eliane M. - Verified reviewer: Yes - Industry: Banking - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The tool is easy to navigate and pleasant to use. It offers a large amount of useful features that are continuously improved. The Elium team is indeed very open to feedback and takes every comment into consideration to improve their tool. This + the 5-stars customer service makes me feel truly supported by the Elium team. #### Cons The analytics/metrics available are currently a bit limited compared to what I would like to see. Don't get me wrong, you already have access to various relevant statistics, but for me it could be developed even more! --- Showing 1 - 10 of 41 Reviews [See All Reviews](https://www.softwareadvice.com/collaboration/elium-profile/reviews/) ## Elium Popular Comparisons [Confluence vs Elium](https://www.softwareadvice.com/project-management/confluence-profile/vs/elium/)[Microsoft SharePoint vs Elium](https://www.softwareadvice.com/collaboration/elium-profile/vs/microsoft-sharepoint/)[Notion vs Elium](https://www.softwareadvice.com/collaboration/elium-profile/vs/notion/)[Connecteam vs Elium](https://www.softwareadvice.com/hr/connecteam-profile/vs/elium/)[Paperpile vs Elium](https://www.softwareadvice.com/collaboration/elium-profile/vs/paperpile/) ## Other Top Recommended Knowledge Base Software [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) **4.4** (18813) Recently recommended **77** times [SalesNOW](https://www.softwareadvice.com/marketing/salesnow-profile/) **4.6** (81) Recently recommended **45** times [Quickbase](https://www.softwareadvice.com/crm/quick-base-profile/) **4.4** (334) Recently recommended **25** times [Rock Solid](https://www.softwareadvice.com/crm/rock-solid-profile/) **0.0** (0) Recently recommended **17** times Stuck Between Options? 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