About Elium

Elium is the leading European knowledge-sharing solution, bringing together collaboration and knowledge. It allows organisations to capture, structure and access knowledge to help make the right decision and generate impact. Integrated with Sharepoint, Teams, Google and Slack, Elium fits seamlessly within your ecosystem. With European hosting and GDPR-ready features, it offers enterprise-ready security. Elium is available on desktop and mobile through the iOS and Android app. Reduce time spent searching for information, empower your teams to share best practices and help everyone stay on the same page with a flexible, easy to set-up and use platform that accelerates knowledge creation and sharing. Make company knowledge available and actionable at all times....

Elium Pricing

Elium provides three subscription plans publicly available on our website. The team plan is available as of 4 euros/user/month and made easy with a simple credit-card based payment. It offers unlimited spaces and content, personalizable structure and templates, together with online support. The Corporate plan is available at 8 euros/user/month and gives you access to advanced group management features, onboarding services and additional enterprise security features like the Single-Sign-On. Finally, the Enterprise plan includes all features of the corporate plan and provides enhanced options such as an unlimited number of administrators, custom branding and domain name, unlimited API access, priority support and access to professional services. Estimations are available upon demand. Reach out to someone in our team for more information.

Starting price: 

4.00 per month

Free trial: 

Available

Free version: 

Not Available

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Put everyone on the same page with a central space to share company knowledge

Elium User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 18 reviews

Julie

Verified reviewer

Company size: 10,000+ employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

April 2021

6 years of using Elium

My overall experience is highly positive. As I explained before it went beyond the technological solution offered. It opened new perspectives to our team of analysts.

Pros

I really enjoyed working with Elium. What I really appreciated from the beginning was the support from the Elium team. From the beginning, the team has been very active to understand the reality of our organization. I will always remember that during the first day of our workshop to design the platform, the Elium representative said that we would not look at the platform and that we would work only with pens and papers! I had been dreaming about this platform for months and was a bit disappointed. But then, I realised that it was the best way to start the project. She needed to understand our environment before starting with the platform. Then I have always appreciated the responsiveness of the team when we had a question or were encountering an issue with the plaform. We have always received an answer in a matter of hours. Elium has also always integrated the customer's feedback into their product - which has been highly appreciated. The relation has always been smooth with the team, even when we had disagreement! I would say that Elium brought us more than a technological solution. The relation with our team was key and has nutured the strategic thinking on our métier.

Cons

Hard to answer this question... I would say that the biggest issue we encountered with our platform is the fact that the application for mobile devices is not working offline. As we have many colleagues spending hours in transit, we would appreciate to get an offline option. It would allow them to read articles, reports or notes that they had selected before.

Reasons for choosing Elium

Besides the technological solution that we appreciated (layout, ease of use, user-friendly platform...) We chose Elium because the team knew our métier (team of "veilleurs", monitoring team) and understood how such a tool could used and deployed in our organization. This reason proved to be the right one and we have never been disappointed.

Response from Elium

Thank you for those kind words Julie, it has been a pleasure to work together on your projects! About the little drawback of not being able to use the mobile app offline, we're actually very please to tell you that this feature is actually available now. You can select any content you would like to read later and read them offline on the mobile app whenever you want.

Replied April 2021

Andra

Company size: 10,000+ employees

Industry: Utilities

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

April 2021

Using Elium for our user insights repository to speed up digital product innovation

We started using Elium in January 2020 when we understood we need a central place to share all knowledge around clients. This was needed to speed-up the internal innovation process, reduce the time spent searching for the right information and make sure research knowledge is reused and put to action. We had a 5-step deployment process, working closely with the Customer Success Team. Together with them we: clarified our vision and objectives, defined the tagging system and the structure of the platform, uploaded the existing content and then went on to train users. The FAST methodology we used for onboarding helped us get the platform up and running in a few weeks and benefit from proximity and continuous support. Today, we are happy with our usage of Elium because it helps us to improve how we design digital products. More specifically: 1. It ensures that everything we create is relevant to humans 2. Scales knowledge, by making it available in digestible formats to all product teams. 3. Democratises user knowledge, by making it available to non-designers. 4. Makes knowledge transversal (not only deep thinking but also wide thinking) 5. Creates a joint understanding of the problems to be solved 6. Reduces the cost of having user input by sharing everything we know with all product teams

Pros

There are several aspects we really like about Elium. Firstly, the easy governance. Our repository is used by internal design teams, external design partners, product teams and business stakeholders. This demands different levels of access and an interface that would allow for easy discovery for those less research and tech-savvy users. Secondly, the logical way to structure knowledge and intelligent search options. Our focus is on providing access to insights resulting from analysis, not to the raw information from qualitative or quantitative research activities. Elium allowed us to build a library of knowledge that could be acted upon by those who make decisions or design products, as opposed to a tool for capturing raw field notes. A tool for doers. And a tool that would surface the relevant information when a product decision had to be taken. Thirdly, the ability to support different use cases. We defined and prioritised the most probable use cases, of when and how would someone use our repository and understood that it will be valuable for several ones. Luckily, Elium was able to support all of them easily (e.g. onboarding new members in our design team, capitalising on existing user knowledge etc). The reason we chose Elium was specifically because of the freedom it gave us in moulding it to our vision and because it ticked all these relevant boxes for us.

Cons

I think some features can be improved, and a few others could be added so as to improve the experience of our specific use case - knowledge sharing around user insights for innovation and product development purposes.

Reasons for choosing Elium

Easy governance Logical way to structure knowledge and intelligent search options The ability accommodate multiple use cases European DNA (GDPR compliance, high-level of security) Flexible /easy to adapt

Cristina

Company size: 51-200 employees

Industry: Marketing and Advertising

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2022

Una herramienta muy recomendable para la organización diaria

Mi experiencia general es muy buena. Nos ayuda mucho en el día a día y permite una comunicación fluida entre todo el equipo.

Pros

Muy fácil de utilizar e intuitiva. Una forma de comunicación alternativa. Puedes gestionar múltiples tareas desde la herramienta. Gestión de contenidos, documentos, contactos, notas, reuniones, correo... Además tiene un precio muy bueno.

Cons

Por el momento no echo nada en falta durante el tiempo que llevo trabajando con esta herramienta.

Anonymous

Company size: 11-50 employees

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
3

Value for money

out of 5
4

Functionality

out of 5

December 2018

Great tool to share inside our company

We use Elium to write down different workflows that are common to everyone in the company. It is super useful to share complex knowledge and make it available to designated people.

Pros

I've particularly enjoyed the ability to create a hierarchy for our content, we are able to visualize with a glance what are the covered topics in our knowledge platform.

Cons

I'm not a big fan of the editing tool which could be a little better and doesn't help me save as much time as I'd like.

Caroline

Company size: 11-50 employees

Industry: Chemicals

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2020

Partage de connaissance et collaboration

Dans la société où je travaille, nous utilisons Elium (précédemment Knowledge Plaza) depuis plus de 8 ans. Notre utilisation du produit a évolué en même temps que la plateforme en elle-même. En tant que société de consultance, notre première utilisation de l'outil était pour faire de la veille législative et s'assurer que toutes les mises-à-jour au niveau des documents guides étaient disponibles pour tous. Si cela reste un des points majeurs, nous avons également évolué dans notre utilisations et Elium est à présent l'outil qui nous permet de travailler de manière collaborative sur des projets internes comme externes.

Pros

La plateforme est très intuitive et très facile d'utilisation, même pour des personnes moins à l'aise avec les outils informatiques. Le helpdesk est très réactif, prêts à aider et à implémenter de nouvelles solutions pour des problèmes potentiels. La plateforme évolue constamment suite aux commentaires des utilisateurs (par exemple, nous avions fait remonter la remarque qu'il serait bien d'avoir des liens hypertexte dans les titres et cela a été rapidement implémenté sur la plateforme). De plus, chaque client a le choix d'implémenter ou non certaines fonctionnalités en fonction de son usage. On peut vraiment construire un outil qui correspondant à nos besoins. Les Clubs d'utilisateurs permettent de rencontrer d'autres sociétés qui utilisent l'outils et aident les administrateurs à trouver de nouvelles manières de promouvoir l'outil en interne.

Cons

Je n'ai pas vraiment de points faibles à faire remonter. Peut-être au niveau de la recherche, où la dernière mise-à-jour majeur a retiré la possibilité de rechercher l'information par le type de contenu (fichier, site internet, etc). Mais depuis, a été implémenté la recherche via les types de templates, ce qui résout en grand partie ce point.