About Flock


Flock is a cloud-based tool that facilitates team communication. It is suitable for businesses of all sizes across a variety of industries and offers video and audio calling, screen sharing, text chat, integration with other business applications and more.

Flockā€™s collaboration tools include tagging colleagues in comments and to-do lists, uploading documents, images and videos, setting reminders and due dates, email alerts and more. Users can create projects, tasks and teams, set up email reminders and search for specific comments or files.

Video and audio calls can be scheduled and carried out within the app, and the screen sharing tool allows users to show colleagues what they are working on in real time. Polls, code snippet sharing and group discussions are available, and Flock integrates with other apps such as Trello, Github, Google Drive and Asana.

Support is provided through an online portal. Pricing is per user per month.



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Supported Operating System(s):

Web browser (OS agnostic)

132 Reviews of Flock

Average User Ratings

Overall

4.45 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(74)

4 stars

(48)

3 stars

(8)

2 stars

(0)

1 stars

(2)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 132 reviews

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April 2018

Louis from LionRT

Company Size: 2-10 employees

Review Source


Ease-of-use

5.0

Functionality

4.0

April 2018

Our team has migrated to FLOCK for ease of use and for feature set capabilities which allow us to manage tasking and team communication as well as video conferencing most effectively

In the final analysis , we believe Flock is a winner and we will be using Flock as our primary collaborative team communication tool for our office team tasking assignment, as well as for video chat . Our office wanted a shared communication tool which on balance was designed with team work in mind. Considering the user interface which allows for common communication as well as closed conversation threads between managers, the rather convenient presence of one touch button control for screen sharing as well as conference call entrance, Flock will be our go communication tool for intra office now. We would say the only real negatives though not plentiful were tied to the inability to control notifications coming from conversations. This can create a log jam. We also experienced some difficulty with file searching or keeping files private to one user. Our recommendation is to emphasize the team orientated communication tools offered by Flock as the primary orientation for usage and to use its rather robust application integration capabilities to supplement weaknesses in the usage of the program. We use Trello quite easily with Flock for instance. Give Flock a try as we believe it can help.

Pros

Seamless and extremely easy to use interface has many advantages including wide and extremely robust application support including Trello, social network apps and many more. We are able to manage team conversation which can be common or specific to users in the group, employ instant screen sharing , and one button touch for video call and chat participation. Overall Flock has proven extremely user friendly and convenient. At this time, pro model and feature upgrade is only a month.

Cons

Less ability at this time to control notifications from shared conversations as well as a non available capability to keep shared files private to 1 user.

June 2018

Shaumit from ConsultAdd Inc

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

June 2018

It is a reasonably good platform to communicate with team. It is extremely fast and useful to use.

Pros

I really love to use flock as it is best place to explore new features.
Its far better than Slack as if I wanted to find some pervious data, I can easily go for search option and tailor it out..
I really love the TO-DO feature that helps me to follow up with people for various things.
I love the pinned chats feature, which helps me to notify important things to important people and get connect with them without a delay.
I also like notes feature, which help me to write the important points during meeting.
Its best use is to share the file without delay and saves me time and email.
Also, when I am busy, I can update my status without any delay.

Cons

1.
I would like to inform that there is no con for using flock, however, if some changes, that I have suggested, could be made then it would be more user-friendly.
1. I would suggest flock team to work on reactions of a particular message. For example, on a particular channel, I would like to say something funny or express my gratitude, if some one from the team likes my message, I would suggest few more emojis to be added to make it more happier to use it.
2. I would like to explore new features like, if possible to add, dictionary or recordings of audio.

September 2018

Debjit from ALpana Web Solutions

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

September 2018

One of the simple and easy collaboration tool for my team.

I love the Idea of on-screen tutorials which is annoying first but collapsible later. Participance can now show their screen so no more blind guesses and solves problems quicker then ever.No more email for the customer. Now customer confusions participant directly to participants development process and share their thoughts when I progrrame their software. collaboration makes my work breez.

Pros

You can simply do all your team management in one place. here are some of the things I like the most of this service.
Share screen with participents, on a video call. Share docs(also supports google docs) , ask for a pool , add code snippets . this make my life simper.No more long and time consuming email conversions. You just do all live chat and no more confutions. You can add many popular software to your flock account. I think it is an simple colaboration tool which makes my freelance life easyer.
I love myspace for quick private note taking facility, which helps me Evaluate/Modify my work for later.

Cons

When I set it up for the first time it took 2 onscreen demos how to use it, I was annoying at first but with time this onscreen tutorial helps me find options else hiden.I would love to see a collapciable left bar(Cant find till now.)

November 2018

Carsten from GovSpend

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

November 2018

The best Slack alternative, and I prefer it over Slack

Exceptional. While I'm not a huge believer in the importance of these chat products vs. those of the past, of the ones in the market today, Flock is my preferred chat tool. I've used Slack, Flock, Glip, and others. This one is easy to use, adds more features than Slack, and is far more stable and quality than Glip.

Pros

I never understood the hype around Slack. Marketed as an "e-mail killer," we all know that's true. There are still so many things it cannot do that email can do. Not to mention, it's just another internal chat tool. In fact, the only core differences between Slack and your typical enterprise grade chat client are silly emojis and power user abilities that 99% of your employees don't know how to use, and won't use. Flock, while generally speaking works the same way, at least adds some productivity concepts in the app. For example, in different channels and private chats, I can have working to-do lists with assignments and due dates. I can pin documents and files in a conversation or channel that are relevant to the conversation. Also, for some reason, things just feel cleaner in Flock. My entire team was confused why we switched at first, but those types of features were my reasons. And now they love it, no going back.

Cons

Not as many integrations as Slack. But not a deal breaker. Almost all the tools we use integrate.

September 2018

Ian from Cartoon Mango

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

September 2018

An Excellent Team Communications and Utility Tool

Flock has quickly become a single hub for a lot of my daily work.

Pros

Prior to using Flock, our team was on slack which handled communications well. But what Flock brought to the table was more. In addition to the features that Slack has, Flock also has a calendar app, note taking app (which works with individuals, channels and myself, a feature which I really like), tasks app, drive app which I felt adds a lot of value to the product, and makes it a central hub for a lot of my daily activities. They have also recently added a feature that enables you to have repeated processes setup, bringing in automation into the platform. I think they're doing really well in the space that are in and hope they continue to keep innovating while keeping their users in mind.

Cons

They don't have enough integrations (like Invision). They also don't seem to have an easy way to export all data (Slack has this).
A dark theme for Flock would be great.

May 2019

Kristen from Halifax County Tax

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

May 2019

Makes it so easy to communicate within the office.

My office has almost 25 employees. We decided to install Flock onto each persons computer. We have it set up so that it automatically runs the program when the computer is turned on. This way, we can all easily communicate. There are options for creating different chats where you can choose which users to add so only those users have access to particular chats. You can chat with individual people, chosen groups of people, or the office as a whole depending on which chats you choose and how they are set up. Since using Flock, everyone within the office can be kept up-to-date on different things without anyone getting left out!

Pros

I like that this software makes communicating within the office so easy. I, or whoever is typing the message, has control over who sees it depending on the chat chosen and how that particular chat is set up.

Cons

I had an issue with the brightness of the program because everything was white but in the past couple weeks, I have discovered the dark mode which really helped with eye strain because the white was just too bright.

January 2019

Krishan from LocoNav

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

5.0

January 2019

Very Satisfied

We are using Flock for 2 years now. It is just awesome. I dont have email everything . No email means no time waste. It is great for communication if someone is doing work form office. We have create a new group for every new project that helps to have everyone on same page. and easy for manager to get updates from team. It helps in discussion also. We have integrated flock api for alert on our application. Overall flock makes our entire team life easy.

Pros

We are using Flock for 2 years now. It is just awesome.
I dont have email everything . No email means no time waste.
It is great for communication if someone is doing work form office.
We have create a new group for every new project that helps to have everyone on same page. and easy for manager to get updates from team. It helps in discussion also.

Cons

I found one thing irritating that I can not delete reminder which was set by another team mate on group. and I can not download notes.
Everything else is just awesome.

June 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

Excellent communication tool

Flock has become a key part of the entire companies communication. Company wide channels to share information for all employees as well as focused channels to handle specific areas of the business make it the best solution for us.

Pros

It's easy for all level users in the company to communicate with. Great real-time solution to responding to client needs ASAP. Administration of the users and environment is simple. Excellent uptime - rare that the service is ever slow or unavailable. Support and dev team are on top of the product and updates.

Cons

Can be a challenge to manage multiple groups/channels. Would like a better way to keep channels and groups cleaned up and current. maybe a way to customize the interface for the company would be nice.

December 2018

Emily from Lewis and Palmer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

December 2018

Keeping in contact with your team

Flock is definitely a great addition to any work environment where constant team communication is a must, the software is full of many wonderful features and addons to help make your work experience that much smoother.

Pros

Flock is like many chatting software , but it adds way more than most. It's very easy to use and eliminates the need to walk over to a coworkers desk or having to wait for them to reply to your email. Its made in office communication extremely easy in my place of work. Flock also incorporates many apps that you can have link to it to help with work tasks such as their to do list.

Cons

I'm constantly having to restart Flock, because of all their constant updates. There was this glitch I was having for awhile where I would lose my previously pinned conversations and they would just disappear til the person messaged me again on that same stream. Other than that my only con is that when using the free version they remove access to past conversations from 2 months ago.

February 2018

Siddharth from Media.net

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

Premium features in superb pricing! One of the best communication apps I have used!

Easy to get work done with this as my primary communication app.

Pros

1. Love the number of integrations possible, they have an app store. For example, I can create a task on Todoist by using /Todoist inside flock.
2. Loads fast compared to other similar types of communication apps.
3. Keyboard shortcuts.
4. Ability to create notes, polls, and to-dos.
5. File sharing feature is superb.
6. Multiple organization capabilities.
7. Ability to create reminders.

Cons

1. I think the only con is that there are too many updates, have to keep restarting the app when they update.

June 2018

Mania from Modern Horrors

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

Flock is a great tool for communication for a big team.

Pros

If you are familiar with Google Hangouts then the interface for this program will look very familiar on the mobile app. For basic functions such as communicating with a team or an individual team member, this app is nearly flawless. However, the app offers more such as polls and sending files. You can have different categories of discussion which makes the app organized.

Cons

The main issue I had with the app was sometimes it failed to notify me of new messages. Also, although the app offers many different features they are a bit difficult to use. For example, for making a poll I had to look around on Google how to do so because I couldn't figure it out on my own, and I consider myself a tech-savvy person.

January 2019

Mike Lester from Greenfield Development Corporation

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

People just Flock wherever there is FREE communication

My overall experience with Flock is that it is very simple to navigate and use. Entire team is already onboard and we are not relying on emails to communicate with ourselves and the external project team members.

Pros

What I really liked about Flock is its ability to be the centralized repository of all team / project communications without the boring part of setting up and configuring the entire application and infrastructure suite. It is like reliving the entire mIRC days but on a professional level. The entire collection of integrations to Flock is also growing and rivals that of Slack in the near future.

Cons

What I least liked about the software is that I am not yet able to utilize some tools that I use like Hippovideo which will be used for screencordings. Although I know it in the roadmap, I think this is but one of many reasons why people are still sticking to old reliable Slack.

February 2018

Yorick from Media.net

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

February 2018

I have been working for the company that created flock and i have seen it change over time.

The best benefit of this product is that when we create a chat group, there is an email id that gets created to use for that group. This is something that really benefits in working efficiently.

Pros

That i can find anybody in my company with their designation and team and extention number right in the head profile itself. Very few chat engines actually have the designation mentioned in them.

Cons

Hate that they have too many updates, like every 3-4 days i have to restart the platform. Also they don't have a archive feature where i can remove conversations that i don't need.

December 2018

Punit from Takshashila Institution

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality