Flock is a cloud-based tool that facilitates team communication. It is suitable for businesses of all sizes across a variety of industries and offers video and audio calling, screen sharing, text chat, integration with other business applications and more.

Flock’s collaboration tools include tagging colleagues in comments and to-do lists, uploading documents, images and videos, setting reminders and due dates, email alerts and more. Users can create projects, tasks and teams, set up email reminders and search for specific comments or files.

Video and audio calls can be scheduled and carried out within the app, and the screen sharing tool allows users to show colleagues what they are working on in real time. Polls, code snippet sharing and group discussions are available, and Flock integrates with other apps such as Trello, Github, Google Drive and Asana.

Support is provided through an online portal. Pricing is per user per month.



105 Reviews of Flock

Overall rating

4.38 / 5 stars

Filters:

Showing 1 - 20 of 105 reviews

January 2019

Mike Lester from Greenfield Development Corporation

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

People just Flock wherever there is FREE communication

My overall experience with Flock is that it is very simple to navigate and use. Entire team is already onboard and we are not relying on emails to communicate with ourselves and the external project team members.

Pros

What I really liked about Flock is its ability to be the centralized repository of all team / project communications without the boring part of setting up and configuring the entire application and infrastructure suite. It is like reliving the entire mIRC days but on a professional level. The entire collection of integrations to Flock is also growing and rivals that of Slack in the near future.

Cons

What I least liked about the software is that I am not yet able to utilize some tools that I use like Hippovideo which will be used for screencordings. Although I know it in the roadmap, I think this is but one of many reasons why people are still sticking to old reliable Slack.

January 2019

Anonymous

Review Source: GetApp


Ease-of-use

5 of 5

Functionality

5 of 5

January 2019

A great platform for organising work teams to communicate

Pros

Very similar to Slack, it provides a user friendly way to organise group chats for both work or school. Having the feature to access drive and transfer files makes it much better than other applications such as discord.

Cons

The one thing i dont like about this application is that they limit your features when you're using the free version. Instant messaging or group chat organisers should be free and i believe there are other ways for the company to earn revenue.

December 2018

Emily from Lewis and Palmer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

Keeping in contact with your team

Flock is definitely a great addition to any work environment where constant team communication is a must, the software is full of many wonderful features and addons to help make your work experience that much smoother.

Pros

Flock is like many chatting software , but it adds way more than most. It's very easy to use and eliminates the need to walk over to a coworkers desk or having to wait for them to reply to your email. Its made in office communication extremely easy in my place of work. Flock also incorporates many apps that you can have link to it to help with work tasks such as their to do list.

Cons

I'm constantly having to restart Flock, because of all their constant updates. There was this glitch I was having for awhile where I would lose my previously pinned conversations and they would just disappear til the person messaged me again on that same stream. Other than that my only con is that when using the free version they remove access to past conversations from 2 months ago.

December 2018

Mike from MRDZYN Studio

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

4 of 5

December 2018

Don't slack, just Flock!

Overall, my experience with Flock has been smooth and I think I will transition some of the projects over to Flock. Thank you for your great product!

Pros

I recently signed up for Flock and found the software very intuitive and user friendly for teams like mine. It is very very similar to the popular software for team collaboration but what makes it different is that it has its own personality. Video calls, file sharing are much better in Flock. Price wise, Flock is much lighter in the pocket! Likewise, nothing beats the FREE plan which offers unlimited integrations.

Cons

Flock is not as mature as a team collaboration platform as Slack. The number of integrations is much less but if you would like a straight on team collaboration that is light on your budget, go with Flock.

December 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2018

Great Product

Pros

I use this software every day. I am very happy with the instant messaging and the ability to see who is active online across all of my employees.

Cons

I would like the video conferencing to be easier to use.

December 2018

Punit from Takshashila Institution

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Functionality

5 of 5

December 2018

A useful team collaboration tool

Keeping it short - it has helped to save time in the group collaboration and hence has improved efficiency in the team.

Pros

In no time Flock became an essential tool for my team, not just a communication tool, but an overall performance enhancer.
My favorite features of Flock were:
1. Very quick file sharing
2. Conference call feature
3. Quick poll option - very useful for all essential and non-essential decisions(eg. what food to order tonight) as well :p
4. Reactions to every message
5. Sub-groups can be created in the group with the option of keeping it public or private.

Cons

Well replying to messages was tedious. Being used to WhatsApp, this felt cumbersome at first but then they slowly improved on it.
There is this slight difference in the app and desktop UI especially wrt using font formatting options like bold, italics, etc.

December 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

3 of 5

December 2018

Good messaging & collaboration tool

Pros

Effective communication, integrated apps (especially project management tools), code snippets sharing, video calling & screen sharing.

Cons

Overall user interface of MacOS App can be smoother.

December 2018

Keryna from Arizona Desert Dermatology

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

Dermatology Office

We have not had any problems whatsoever with Flock. Never needed to call support and all the office staff love it. Very user friendly

Pros

We can use video chat or phone group conference.

Cons

We can't pick our own giphys! We have a fun office and seeing that we can't pick our own is a bummer, but we still use them!

December 2018

Tarun from Galactus Funware Technology Private Limited

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

All in One Solution

Satisfied over all

Pros

Integration with all popular platform like Jira, Google

Cons

Flock slows down when accessing additional features like notes

December 2018

Harold from wearenovae

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

2 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

VERY GOOD COMMUNICATION TOOL

Pros

It has helped me to be more effective in communication with my work group, it is a simple and easy to use tool, it is very helpful

Cons

At the moment we have not had any kind of problem with this tool we are happy to use it

November 2018

Roberto from Systel Communications, Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Great asset to our office!

We are able to communicate from one office to another easier and quicker. Can share files with a company even outside our network. Add notes for everyone to remember on to do list.

Pros

It is so efficient, works quick no hickups. Sharing files is super easy. Adding notes and creating different groups is also great!

Cons

Would like to see a note to add a certain project and we can see exactly who has been adding or editing it.

November 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

hipchat to flock migration

Pros

Flock has a super price performance.
You can cover various possibilities.
The integration of different services like To-Do List, JIRA, Reminder. work flawlessly.

Cons

The GUI is a bit overloaded and cannot be changed much.

November 2018

Benjamin from Skillshare International Botswana

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

5 of 5

November 2018

How helpful Flock is

Communication in our organization have been made easy through Flock. It has decreased our communication cost and increased collaboration in our entire organization.

Pros

The way we easily install this software and our team started to collaborate very fast.

Cons

We have enjoyed all the feature of this software.

November 2018

Kennon from Sound united

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Flock Review

Pros

Flock makes it easy to chat with a group of people anywhere. It integrates into Google Chrome so its always on.

Cons

The chime noise can get annoying, but you can turn it off.

November 2018

Michael from Sound United

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

5 of 5

November 2018

Great Chat Service

Pros

good chat service. pretty simple to use and straight forward

Cons

no complaints about the system and using it

November 2018

Carsten from GovSpend

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

November 2018

The best Slack alternative, and I prefer it over Slack

Exceptional. While I'm not a huge believer in the importance of these chat products vs. those of the past, of the ones in the market today, Flock is my preferred chat tool. I've used Slack, Flock, Glip, and others. This one is easy to use, adds more features than Slack, and is far more stable and quality than Glip.

Pros

I never understood the hype around Slack. Marketed as an "e-mail killer," we all know that's true. There are still so many things it cannot do that email can do. Not to mention, it's just another internal chat tool. In fact, the only core differences between Slack and your typical enterprise grade chat client are silly emojis and power user abilities that 99% of your employees don't know how to use, and won't use. Flock, while generally speaking works the same way, at least adds some productivity concepts in the app. For example, in different channels and private chats, I can have working to-do lists with assignments and due dates. I can pin documents and files in a conversation or channel that are relevant to the conversation. Also, for some reason, things just feel cleaner in Flock. My entire team was confused why we switched at first, but those types of features were my reasons. And now they love it, no going back.

Cons

Not as many integrations as Slack. But not a deal breaker. Almost all the tools we use integrate.

November 2018

Natalia from Berlitz Corporation

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

2 of 5

Customer support

4 of 5

Functionality

4 of 5

November 2018

Flock very good tool

Pros

An excellent tool for business communication, my work team and I enjoy and make the most of the best alternative.

Cons

It has served to give more efficiency to the communication with my work team

November 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

November 2018

A strong competitor for the likes of Slack

Flock has successfully replaced the likes of Slack and Skype at my organisation. There are still a few bugs here, a few features there that need to be sorted out, but it's stable enough for daily use.

Pros

I love the integrations and apps it offers, and the price at which it does that.

Cons

Flock tries to be a tad too annoying with its notifications.

October 2018

Nikolai from DEKRA Certification GmbH

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Functionality

5 of 5

October 2018

Very Good

I'd really suggest this app to companies. I'd even would suggest it for privat use if you could strip it down a bit in example for student usage or something like that

Pros

pretty easy to use
some nice features like to-dos and filesharing
the app for android is quite nice

Cons

Open chats seem a little bit unorganized though i wouldn't know how to improve it
Videochat opens a browser instead of using flock itself wich can cause some problems

October 2018

Priya from Action on Hearing Loss

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Quick like Whatsapp

I use it at work with my colleagues to keep in touch with what we are working on. Its easier than sending an email, and sharing documents is easier

Pros

Really easy to use, great for work and sharing documents easily

Cons

Has a tendency of crashing and needs more gifs