Flock

RATING:

4.5

(333)

About Flock

Flock is a cloud-based tool that facilitates team communication. It is suitable for businesses of all sizes across a variety of industries and offers video and audio calling, screen sharing, text chat, integration with other business applications and more. Flock’s collaboration tools include tagging colleagues in comments and to-do lists, uploading documents, images and videos, setting reminders and due dates, email alerts and more. Users can create projects, tasks and teams, set up email reminders and search for specific comments or files. Video and audio calls can be scheduled and carried out within the app, and the screen sharing tool allows users to show colleagues what they are working on in real time. Polls, code snippet sharing and group discussions are...

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Flock Pricing

Free Plan (for small teams getting started): $0 Pro Plan (for midsize teams and companies): $6/user/month billed monthly, or $4.50/user/month billed annually. Enterprise Plan (for large enterprises and organizations): $10/user/month billed monthly, or $8/user/month billed annually.

Starting price: 

$6.00 per month

Free trial: 

Available

Free version: 

Available

Flock chat
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Flock Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Flock

1 - 5 of 332 Reviews

User Profile

Siti Saleha

Verified reviewer

Telecommunications, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2022

Communication and ideas collaboration

PROS

I love the commentaries on the images feature. Flock is a fantastic tool for swiftly sharing visual insights. I love how you can make comments and doodle directly on photographs within the application. Also, the interface is more superficial than Slack, and it has a "spacious" feel to it. I also enjoy that it includes build-in assistance to aid you in learning the ropes.

CONS

The least I like, and also the one that has to be improved, is that specific files are not readily available and occasionally become missing, but this is not a significant issue because it does not occur frequently. When using the software, it feels a little complicated. Overall, it still performs admirably for a variety of tasks.

User Profile

Brian

Verified reviewer

Design, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2020

A more user-friendly Slack

We have a completely remote team of about 30 team members. The biggest challenge in running a remote team is integrating communication between people and teams to reduce the distance and increase personal interaction. Flock solved that for us in a big way. Adoption was 100% and everyone always has it online. It has really improved team cohesiveness.

PROS

The best feature about Flock is its ease-of-use. Our team is made of diverse members with different technical skills from engineers, designers, project managers to marketers and HR. The most important feature when choosing this was ease of use as that would greatly affect how well the tool would be adopted by the team members.

CONS

The administration and enterprise features were are not as robust as the competitors. If one was looking for a compliant enterprise communication tool to pass on sensitive information, I would check elsewhere.

Reason for choosing Flock

Flock simply offered a more inclusive feature set for our needs, while being lightweight without too much bloat.

Reasons for switching to Flock

For our technical team members, adoption of Slack was very easy, especially because most of them were already using it. However, the rest of the team found the learning curve too steep hence did not use the app.

Winfrey

Mental Health Care, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2023

Business Instant Messenger of this Era

Flock gives me the ability to centralize internal communications in one place.

PROS

Flock mobile application allows me to send and receive instant DMs over the internet.

CONS

I integrate with external apps always to enhance video conferencing.

User Profile

Eric

Verified reviewer

Music, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

3

Reviewed January 2020

Leaves More to be Desired

We tried the paid version but we stick to the free version for what we need - it's really too much of a hassle to switch now

PROS

I like the user interface, it's clean and for the most part, works for what we need.

CONS

You can't DM multiple people, hard to manage a lot of different conversations which we need a lot in our organization. There's parts of the UX that is just clunky and annoying. I wish the chat would stay at the last viewed message, but it doesn't - so you're left scrolling up and figuring out where you left off.

Reasons for switching to Flock

This seemed like a better option - but long term it wasn't. We were looking for something more secure - but some UX things made this difficult or annoying which made a lot of our team not want to use it which hurt our productivity.

Anonymous

51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2023

I really like my Flock experience

It facilitated my work by providing to communicate and collaborate with people in easy way , it offers messaging, file sharing, task management, and integration with other popular collaboration tools.

PROS

Flock is easy-to-use interface and features that facilitate team communication and collaboration, It offers team messaging, file sharing, task management, and integration with other popular collaboration tools.

CONS

I feel that the app lacks certain advanced features and customization options compared to other messaging apps.