Flock

RATING:

4.5

(336)

About Flock

Flock is a cloud-based tool that facilitates team communication. It is suitable for businesses of all sizes across a variety of industries and offers video and audio calling, screen sharing, text chat, integration with other business applications and more. Flock’s collaboration tools include tagging colleagues in comments and to-do lists, uploading documents, images and videos, setting reminders and due dates, email alerts and more. Users can create projects, tasks and teams, set up email reminders and search for specific comments or files. Video and audio calls can be scheduled and carried out within the app, and the screen sharing tool allows users to show colleagues what they are working on in real time. Polls, code snippet sharing and group discussions are...

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Flock Pricing

Free Plan (for small teams getting started): $0 Pro Plan (for midsize teams and companies): $6/user/month billed monthly, or $4.50/user/month billed annually. Enterprise Plan (for large enterprises and organizations): $10/user/month billed monthly, or $8/user/month billed annually.

Starting price: 

$6.00 per month

Free trial: 

Available

Free version: 

Available

Flock chat
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Flock Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Flock

1 - 5 of 335 Reviews

User Profile

Siti Saleha

Verified reviewer

Telecommunications, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2022

Communication and ideas collaboration

PROS

I love the commentaries on the images feature. Flock is a fantastic tool for swiftly sharing visual insights. I love how you can make comments and doodle directly on photographs within the application. Also, the interface is more superficial than Slack, and it has a "spacious" feel to it. I also enjoy that it includes build-in assistance to aid you in learning the ropes.

CONS

The least I like, and also the one that has to be improved, is that specific files are not readily available and occasionally become missing, but this is not a significant issue because it does not occur frequently. When using the software, it feels a little complicated. Overall, it still performs admirably for a variety of tasks.

Lucas

Internet, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Great Business Tool

It's a pleasure to use and I cannot see myself ever using another communication tool for business.

PROS

Very easy to learn and use. Makes interdepartmental communication efficient and quick. I love the ease with which you can share files, and make audio/video calls if chatting is not getting the job done.

CONS

Not sure if this is anything that could be fixed, but the only thing I found annoying is hearing my phone/computer ding with new message notifications hundreds of times in an hour. This is due to being part of several group chats, so not a defect in the software at all.

Reason for choosing Flock

Flock gave our organization more capability for what we were looking for, and at a better price point.

User Profile

Eric

Verified reviewer

Music, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

3

Reviewed January 2020

Leaves More to be Desired

We tried the paid version but we stick to the free version for what we need - it's really too much of a hassle to switch now

PROS

I like the user interface, it's clean and for the most part, works for what we need.

CONS

You can't DM multiple people, hard to manage a lot of different conversations which we need a lot in our organization. There's parts of the UX that is just clunky and annoying. I wish the chat would stay at the last viewed message, but it doesn't - so you're left scrolling up and figuring out where you left off.

Reasons for switching to Flock

This seemed like a better option - but long term it wasn't. We were looking for something more secure - but some UX things made this difficult or annoying which made a lot of our team not want to use it which hurt our productivity.

Adam

Information Technology and Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Business Instant Messenger

PROS

With Flock, it hs been easy to collaborate via creation of unlimited comms channels in one place.

CONS

I enjoy using Flock and I rarely face bugs.

Lindsay

Hospitality, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed March 2020

Great for multi users

Simple install, seamless to use and very helpful when working with a large office. It's great for productivity opposed constantly having to physically gather to share information.

PROS

This is very easy to use and great for multiple users!

CONS

I'd love to use it as a multiuser for loved ones if there were a free version.

Reason for choosing Flock

I'm not certain as I was not apart of the decision process.

Reasons for switching to Flock

I'm not certain as I was not apart of the decision process but, I'm happy we did :)