About G Suite

G Suite is a cloud-based suite of collaboration tools designed to help businesses manage video meetings, presentations, multi-person video calls and live streaming. Key features include host controls, real-time chat, presentation streaming, two-way audio and video, private chat, calendar management, real-time editing, mobile access and content management.

Teams using G Suite can set up meetings and share links with staff members, clients or customers to facilitate communication for increased productivity. Participants can join meetings directly from a Google Calendar event or an email invite that includes all details about the event. The Enterprise edition offers a dial-in feature, which enables teams to join meetings without an internet connection. ...


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Supported Operating System(s):

Web browser (OS agnostic)

9,747 Reviews of G Suite

Average User Ratings

Overall

4.66 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(7,180)

7,180

4 stars

(2,041)

2,041

3 stars

(404)

404

2 stars

(58)

58

1 stars

(64)

64

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 9747 results

May 2020

Margarita from American School of Ahmadi

Verified Reviewer

Company Size: 11-50 employees

Industry: Primary/Secondary Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Functionality

5.0

May 2020

The total IT solution for schools!

We use Gsuite for gradebooks, report cards, student information systems, HR forms, office programs, storage of photos and videos and email online 'drive' cloud storage for all our needs.

Pros

Gsuite offers all the tools you need for collaborative document creation from forms, surveys, spreadsheets, slides (powerpoint), cloud storage, calendars, note taking, accounting and reports. The templates available for education have many solutions available from lesson planners, calendars, quiz creation, gradebook, reports and meeting programs. Templates can be shared within the community and you can find templates that other schools use and share if it is not available in the standard set. The organizational email system is way more user friendly than other systems. I have worked with a team to establish Gsuite in two schools as the main system, and we are a Google school and the staff and admin do not need Microsoft office anymore as this system covers alternatives to those program. It auto-saves your work and when working on collaborative documents it is easy to see who has input different items and easily go back and restore previous versions if needed. Easily compatible to connect data to Google sites.

Cons

I wish that all the options that are available for excel exist in the Google Spreadsheets - e.g. being able to select multiple tabs and edit all of them at the same time. As a private international school it is fairly costly with a charge per staff user. Support education in the private sector too - it needs a substantial budget for large schools.

Reasons for Choosing G Suite

Far more advanced and latest technology - with collaborative teamwork.

June 2020

Sarah from Self Employed

Company Size: 501-1,000 employees

Industry: Outsourcing/Offshoring

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

2.0

June 2020

A Necessary Tool for Doing Business

I've been a G Suite customer both in my personal life, self employment ventures, and all the times I've contracted with companies. Over time I've pushed away using Google's proprietary tools (For example, I'll utilize a different email platform but hook it into G Suite), and I will admit there's a serious disappointment to be had when it comes to integrations with "Smart" devices. G Suite will remain a constant part of my life, and it scales well whenever I've had periods of needing additional accounts/storage.

Pros

G Suite is intuitive, and merges well into the workflow for users who've already been using Google products. It doesn't take much to tweak it a bit though it's often a good thing to restrict people to the environment they (often) grew up using.

Cons

The walled garden which is Google becomes G Suites strongest selling point and also it's greatest weakness. Some organizations may not find this meets their needs, and while it's not specific to my use-case everyone should evaluate if G Suite meets their compliance needs. I also will say the admin panel is a bit simplified in comparison to what IT professionals may be used to (this might just be me), though it's improved with time.

Reasons for Choosing G Suite

It was familiar.

February 2020

Aaron from Colorado Computer Care

Verified Reviewer

Company Size: 1 employee

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

2.0

Functionality

4.0

February 2020

G Suite is powerful, flexible, and customizable; but clumsy and unintuitive

I use G Suite primarily to host my business domain's e-mail via Gmail; however I rarely use the Gmail interface directly as I use a local email client. A number of my clients use G Suite for nearly all their office needs - including email, Google Apps, and Google Drive - but not a single client is truly happy with what G Suite has to offer.

Pros

G Suite is extremely comprehensive, providing everything from e-mail (Gmail) to cloud storage (Google Drive) to office applications (Docs, Sheets and Slides). An organization can effectively use G Suite for nearly all of one's offices needs. G Suite has fantastic collaboration tools - especially when multiple people are working on the same document. In addition, G Suite's admin console allows for some impressive tweaks and customizations.

Cons

G Suite's interface is beyond clunky, especially when it comes to the Google Apps side of things. Using a web browser to work on a spreadsheet (Google Sheets) can be a lesson in frustration, as a good chunk of the interface is taken up by not only the web browsers interface, but various unnecessary items within the Google Apps interface. In addition, delving into any of G Suite's backend settings will take you down a rabbit hole of complexity and confusion.

Reasons for Choosing G Suite

G Suite is overall less expensive than Office 365, and also has fantastic non-profit pricing (as in, it's free for your entire organization). With that being said, I have used Office 365 with other clients who choose not to use G Suite; and many clients use G Suite in addition to Dropbox for cloud storage.

April 2020

Michael from Hearthstone

Company Size: 51-200 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

4.0

April 2020

Our Team Lives by G Suite

Pros

Our team lives by using G Suite. We love it. There is only one feature i wish it had. (see below) other than that it is perfect, really. and the price is great. love the mobile apps for android and ios. amazing. not many people know g suite is hipaa compliant, that is, if you have google sign a BAA with your company. this is great.

Cons

i wish you could search WITHIN documents on your computer. in order to do this, you need to go to the web interface. you can only search by file names, etc. on your computer.

Reasons for Choosing G Suite

best combination of features and price for g suite. liked the mobile apps better for g suite too.

April 2020

Rodrigo from Dapa Sistemas Ltda

Company Size: 2-10 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

April 2020

Very good, stable, but expensive

We have used the company for several years, without major frustrations. As I said, some functions are missing, we need to think of it as part of the office, with everything you would try to manage on the intranet, it seems like something standing in the way between an intranet solution and a collaborative solution. Although I don't like this form of operation (maybe if it emulated another sharepoint it would be better), I never changed it, despite considering it sometimes, precisely because it is difficult to find a competing service that manages to maintain the same connection and operation stability. It is very rare to find bugs, just as it is very rare to be down. We use it mainly for: saving and backing up files, exchanging files between employees and third parties, exchanging and permanently storing e-mails and docs a little to create documents and spreadsheets or forms to create quick satisfaction surveys for our customers. Google sheets doesn't compare to a local office, basic functions are missing, but it's great for editing a document quickly and sharing. We have already used support, but support is weak, information is lacking and is often time consuming to return. If you can't handle self-service well, this is not a service for you.

Pros

The best thing about the G-suite is stability. You know that it will work, you know that it will have no bugs and that you will not lose files on the drive or gmail. And it's fast.

Cons

Some features take time to appear, perhaps it is the price to pay for stability, but in general there are improvements that you don't use, and basic improvements that never arrive. For example, on the drive you still can't use folders as easily as you do in your computer's file explorer, useful panels are missing information. Another problem that I consider serious is the lack of a part of the drive that is "online only" controlled by the administrator. As it is today, it features a temporary drive for common files, because if I put backup files, client spreadsheets and sensitive data, I always know that they are also accessible from my computer or cell phone, but I would not like these files to be "loose" around. If you lose your phone, good luck trying to delete files remotely.

Reasons for Choosing G Suite

In our evaluation, Office 365 proved to be unstable, I cannot trust important company documents to a service that has already lost and corrupted files on my One Drive, or that failed to synchronize. Dropbox was incomplete and very expensive at the time. We have currently done other tests on this service and it is incredibly slow, and even more expensive. Visually I sympathize more with the dropbox layout, it is more pleasant to deal with, but slow and expensive creates more problems than it solves. We tested the option of placing a VM on the web with open source software, but again the problem was making a technician available to maintain security + update + backups, it proved to be the most expensive option of all. In conclusion, we opted for the G-suite there at the beginning for years, and with each revaluation (the last one in 2019), we keep G-suite. Full integration with android also helps.