About Google Workspace

Google Workspace (formerly G Suite) is a cloud-based suite of collaboration and document management tools designed to help businesses manage video meetings, presentations, multi-person video calls and live streaming. Key features include access control, real-time chat, presentation streaming, two-way audio and video, private chat, calendar management, real-time editing, mobile access, and content management. Teams using Google Workspace can set up meetings and share links with staff members, clients or customers to facilitate communication for increased productivity. Participants can join meetings directly from a Google Calendar event or an email invite that includes all details about the event. Additionally, it offers a dial-in functionality, which enables employees t...

Google Workspace Pricing

Business Starter: $6 per user per month. Business Standard: $12 per user per month. Business Plus: $18 per user per month. Enterprise: contact Google for pricing.

Starting price: 

$6.00 per month

Free trial: 

Available

Free version: 

Available

Google Workspace meetings
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Google Workspace Reviews

Overall Rating

4.68

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 9,408 reviews

Matthew

Company size: 2 - 10 employees

Time used: Unspecified

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

November 2021

Google Workspace User Review

User Profile

Jeanette

Verified reviewer

Company size: 1 employee

Industry: Health, Wellness and Fitness

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

November 2022

Google Workspace Makes Running A Business Much Easier

Exceptional. Very affordable and meets all my business needs for documentation management, spreadsheets, form creation, scheduling, task prioritize, and calendar sync with my marketing platform.

Pros

Google Workspace allows me to run my business while on the go. I am currently a hybrid business with in-office and virtual services. As I transition my business to virtual only over the next year, I enjoy the benefits of having access to all my documents and spreadsheets in Google Drive, my calendar for scheduling, and my email. When I receive calls, I can immediately schedule clients. In addition, I can create tasks on my calendar with due dates so that I get reminded. Google Workspace is the user-friendly all-in-one business platform that is very affordable.

Cons

Occasionally, it goes offline while I am working on my laptop. Fortunately, I can access what I need on my smartphone!

Reasons for choosing Google Workspace

Google Workspace has immediate back-up and is accessible via any smart device.

Anonymous

Company size: 10,000+ employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

October 2022

Great for Files, not for Filers

Overall it is a good service to utilize to keep documents. Less so for anything more advanced, as you will have to do all the work and not rely on the system to assist you to find, store, and recover documents. Also, pray that you never leave that company or organization, as getting your files in the exact way they are on your drive, will never occur, and you will find out you lost a lot of documents you didn't know and weren't made aware.

Pros

Workspace has changed names but not really changed much else along the way. Its capacity to combine different areas of the Google ecosystem has been needed. Especially for university plans, it is very productive and useful to help keep documents and a large number of data together and collected. One of the great things is using shortcuts to get to other parts of the drive. That saves a lot of time and allows you to organize much better. However, it is not the most conducive when you transfer.

Cons

There is not a lot of discussion or understanding that once you put it into a personal drive there is no real way to get it cleanly out again even if you download it or send it. With the way that it complicates things by ownership and giving the administrators too much control on who you can share it with and not being able to move things from a private personal drive to a shared drive in a large capacity, you will then be stuck if your company or organization changes names or changes drives. We went Google to Google but changed the domain, which was and is a mess. The search to find files is junk, the capacity to keep organized unless you yourself are great at file management is also not good, and the lack of a beautiful dashboard and ease of flowing within the google ecosystem makes this a product that very much is like other google products... half baked with a lot of potentials.

Reasons for switching to Google Workspace

The company offered an unlimited tier. You switch when you have more data you need to store.

Ali

Company size: 1 employee

Industry: Education Management

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

November 2022

Review of Google Workpace

I do use google g-mail, google docs, google drive, google duo, and, my most favorite google sheets. I use them time to time but google docs and google g- mail daily. I find everything regarding google workpace amazing, easy to use, instant, rapid and convenient. I want to keep using it as it makes my professional life really easy.

Pros

It's compatibility and usage. Its vast features and services. All are my beloved. The desired feature for me is google- g- mail and google docs where I can generate my documents and transfer to anyone. It becomes easy and in a rapid use for me. Its integration with other social media apps (WhatsApp, facebook, snapchat etc.) is a compromised area. But all the email to email integrations are superb.

Cons

The capacity to upload and safe files. The free limit to save files is less. This quality must be inserted in it by increasing the limit to save files in free trials.

Reasons for switching to Google Workspace

I wanted to experience the features google workpace is offering other than g- mail and google docs.

User Profile

Deni

Verified reviewer

Company size: 2-10 employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

September 2022

Google Workspace is your Office.

Incredibly, I was able to cut costs associated with operating an office system or teamwork, because Google Workspace has almost everything you need to work. Google Workspace can be integrated with various platforms and third-party applications, making it easier for me to be more efficient in working on small and large-scale projects.

Pros

Google Workspace is very easy to use and affordable for a small company like mine, but it doesn't take away the professional and sophisticated side that can help with all the work. Have various features been needed to complete work in an office without having to think about where to store, time to organize, and people to maintain technical operations. And I can work even outside the office or at home or while on vacation, can organize many people who work on one project in real time in sharing data and work.

Cons

Customization in notifications that may be less varied and detailed, so sometimes we have to open in detail what the notifications are given by Google Workspace.

Reasons for switching to Google Workspace

It lacks a user-friendly design and ease of integration with third-party applications. And most importantly in price variations.

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