Google Workspace vs HCL Connections

RATING:

4.7

(11875)

Google Workspace has 11875 reviews and a rating of 4.68 / 5 stars vs HCL Connections which has 0 reviews and a rating of 0 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
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Ease-of-Use
4.5 / 5
HCL Connections
Value for Money
4.5 / 5
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Customer Support
4 / 5
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Functionality
4.5 / 5
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Last Review Written
July 20, 2022
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Pros/Cons
  • Pros

  • G-suite support was outstanding, I was able to create my domain and website seamlessly, customer service is supportive and available to guide you through every step.
  • So easy to use and pleasing to the eye. I like it so much more than Outlook and love the cross functionality and collaboration abilities.
  • Cons

  • Terrible layouts, and awful (dangerously poor) support. Hard to access support and when you do they do more harm than good-do not trust that they know what they are doing.
  • The biggest issue I have with GSuite is it's terribly confusing to figure out how to log in if you have multiple Gmail accounts.
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  • Pros

  • IBM Connections is a nice and secure way for sharing folders and ensuring that people have the latest versions of different documents.
  • Management of interaction is made easy and you can track updates. Finding files is quick and easy, I can say overall, the software is quite user friendly.
  • Cons

  • Its a bit of a chunky product which first time users might find intimidating. The pricing I suppose limits the number of business units who can opt for against competition.
  • You can add models of results analysis reports, and management indicators by project type. It's a program that I personally like a lot, and therefore, there are few negative observations.
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Pricing Range
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos