GoTo Meeting vs HandyTrain
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.4 / 5
4.6 / 5
Value for Money
4.3 / 5
4.5 / 5
Customer Support
4.3 / 5
4.7 / 5
Functionality
4.4 / 5
4.2 / 5
Last Review Written
September 10, 2024
November 22, 2018
Pros/Cons
Pros
- A great software that is secure and easy to use. Helps me schedule meetings, and join webinars that have a large audience.
- The thing I liked most about the GoToMeeting software is that it's easy to access from anywhere, whether it's your phone or laptop. And that it's super user friendly as well.
- It is super useful, the recording feature is one of the most useful of the software. It gives you absolute control over your privacy and lets you choose when and what others can see.
Cons
- Horrible... run, just run, customer service is horrible. I talked to 2 managers who were supposed to fix this issue but never did.
- From the first time I called, they refused to consider that the problem could be with them and insisted it was with PayPal.
- Sometimes in the group call when using the group chat it is very annoying to open chat box over and over again as after sometime it collapse automatically.
Pros
- It's simplicity and yet it is so attractive. The content designing is so easy that any layman can also use it and come up with good program.
- UI is great and awesome. Look and Feel of the software is cool and easy to understand and work.
- Feedback for the App : Clean UI, Simple and Easy to Navigate and learn. Very good customer support team, Very Responsive.
Cons
- It is bit difficult to navigate. Analytic reports for mangers and end users are not available on mobile app currently.
- Limited type of Content an be uploaded. Live Video Streaming cannot be done directly.
- Too basic in look n feel. Customization options limited.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
