1 million+ businesses helped, Get advice
Home

/

Online Meeting Software

/

GoTo Meeting vs Microsoft 365

GoTo Meeting vs Microsoft 365

Get Price Quote
Get Price Quote

Add to Compare

Overall Rating
Ease-of-Use
4.4 / 5
4.5 / 5
Value for Money
4.3 / 5
4.3 / 5
Customer Support
4.3 / 5
4.3 / 5
Functionality
4.4 / 5
4.6 / 5
Last Review Written
February 4, 2025
February 12, 2025
Pros/Cons
  • Pros

  • Overall I am happy with the ease of use of this product. GoToMeeting offers a very user friendly experience for an affordable price.
  • The user interface is great and fun to use and navigate and you can customize it to suit your needs. It caters to both users and non-users and you can send a link to non-users to join a meeting.
  • I love the tool when it's working. It provides all of the meeting features, resolves bandwidth concerns and builds an ability to build community for those who are not behind any significant firewalls.
  • Cons

  • Horrible... run, just run, customer service is horrible. I talked to 2 managers who were supposed to fix this issue but never did.
  • From the first time I called, they refused to consider that the problem could be with them and insisted it was with PayPal.
  • Sometimes in the group call when using the group chat it is very annoying to open chat box over and over again as after sometime it collapse automatically.
Read all user reviews
  • Pros

  • I like the most about this software are the convenience at accessible of the software. I really love this software because it makes my report understandable.
  • Ease of implementation and giving access to our employees without any complications. The features and benefits are amazing.
  • Overall experience is great start from installing to using and updating yearly in the organisation. It just takes care of its own when it comes to updating which is great.
  • Cons

  • Doing the same search query on desktop vs. browser will consistently return different results, which is particularly frustrating. The calendaring system has also gotten worse over the years.
  • The worst thing would be that its hard to recover lost excel documents as they don't show in recent workbooks.
  • It is terrible on mobile or even if you just have the admin panel taking up half of your screen. Can be frustrating to work with.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Product Screenshot
Explore product images
Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos