--- title: "OpenText HighTail Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of OpenText HighTail. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if OpenText HighTail is a good fit for you!" source_url: "https://www.softwareadvice.com/collaboration/hightail-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [File Sharing Software](https://www.softwareadvice.com/file-sharing/) / [OpenText HighTail](https://www.softwareadvice.com/collaboration/hightail-profile/) / OpenText HighTail Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/collaboration/hightail-profile/) Reviews [Alternatives](https://www.softwareadvice.com/collaboration/hightail-profile/alternatives/) # OpenText HighTail User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 290 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.3/5 - Value for money: 4.4/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 197 reviews (68%) - 4 stars: 56 reviews (19%) - 3 stars: 13 reviews (4%) - 2 stars: 11 reviews (4%) - 1 star: 13 reviews (4%) ### Most mentioned pros - The biggest draw for Hightail to me is the ability to upload and share multiple large files with specific people by sorting them into separate projects. - My first time using this was when a collaborator needed to send me files that were too large, and I found that process very simple, so I started using it from time to time when I need to send a one-off file to someone that is too large to email. - I like how you can organize projects in various formats to suit the project ### Most mentioned cons - The thing I don't like is that download and upload speed is sometime super slow which is a problem when sharing large size files - There was also some confusion over email access via Hightail when dealing with certain clients who used it. - DOn't know why they changed the name from You Send It. ## OpenText HighTail customer reviews Showing reviews 1-25 of 290 (page 1). ### My Review on Hightail - Overall rating: 5/5 - Reviewer: Macylyna N. - Verified reviewer: Yes - Industry: Higher Education - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This software has allowed us to securely send large emails.It is easy to use and has a nice user friendly interface. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros One thing that excites me the most about hightail is the security feature it has. With the tool one can protect the file from unwanted third party by having document password that are only accessible by the intended recipient. With the tool one is also able to track email from who, where and when the email was downloaded. Another thing that excites me is the ability to share large files. This is one of the key thing that made us purchase this tool. With it you are able to compress large document and send them easily. The other parties in the receiving end are also able to download it easily and fast. #### Cons I hate that the links shared expires very quickly. The support team is also not interactive. --- ### HighTail - Easiest way to share large files - Overall rating: 4/5 - Reviewer: Tapan J. - Verified reviewer: Yes - Industry: Internet - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I love that there is no restraint on storage capacity with Hightail. I can chose file of any size and share it will any number of recipients keeping a tab on who is doing what with my file. It also allows me to share a file with someone for a specific period of time. It also offer plugins so that it can be integrated within your email service so that one can share large files directly from within an email. Another feature which sets it apart from other cloud storage providers is that it also offers digital signature capability and one can read and sign the shared documents from within Hightail. So documents never leave Hightail servers and remain secure. #### Cons Hightail keeps the individual files encrypted all the time through it's sophisticated encryption technology but it doesn't allow me to generate my own encryption keys which would have made me feel more in control over my data. Customer support is also very delayed and I have faced multiple instances when the service was down. --- ### Narrowing of Features and Declining Value - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: August 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros You can set up a linked folder on your machine that syncs with Hightail. Back in the day (prior to August, 2017) this formed an ideal platform for disseminating content as you could grab download links and include them in your own communications. #### Cons Hightail has recently adopted a typical self-focused millennial mindset of tunnel-visioned genius: focusing on an increasingly narrow range of cool stuff and killing off highly practical features without pausing to think about the spectrum of their users. If the HT people have a favorite way of working, they think that everyone works just like they do. As of the most recent downgrade, it is no longer possible to copy download links for files. If you need to send a business email with multiple download links and other content, you're now out of luck, as the only option is to use Hightail's interface to send an email with one (concealed) link. My needs include the ability to send multiple download links to my dealers and prospective dealers - everything from canned social media content to a range of literature and photos. If, for example, a dealer is setting up a website and needs logos, product shots and text files, I can no longer just send out an email with the links to the files on Hightail. Overnight they have unthinkingly destroyed my once routine means of distributing a huge amount of content to our dealers and prospects across the U.S. In a single, narrow-mined stroke, the value of Hightail to my company has vanished overnight. This was a totally brainless move. I suggest that people look for a better solution. --- ### Good if using paid plan - Overall rating: 4/5 - Reviewer: Josh A. - Verified reviewer: Yes - Industry: Media Production - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use Hightail every week for delivering assets to clients. The storage side of Hightail is less appealing, in comparison to OneDrive, Dropbox or Google Drive. I would prefer to exclusively use Hightail for large file sending. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 3/5 #### Pros I really enjoy the simple and fast upload speeds for sending files, which seems to be much faster than other file sending services. #### Cons The file delivery limits make it challenging for sending video assets, which tend to be more than 25GB. Other services are just fine for sending a final deliverable, which are generally <1GB, but to pay a monthly service for file sending, I'd expect there to be an higher cap than 25GB for the Pro version. --- ### Hightail is great for sending large files! - Overall rating: 5/5 - Reviewer: Katie R. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. At Creating U we use Hightail daily to send audition tapes to casting directors, talent agents and managers. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I like how Hightail shows you the number of views your files have received along with showing how many times it has been downloaded. #### Cons I cannot really say what I least like about Hightail. I guess it would not knowing exactly who viewed/downloaded your video when it is sent to multiple email addresses. --- ### I Used to like YSI but this is a nightmare and we transferred to We Transfer - Overall rating: 1/5 - Reviewer: Harpert B. - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: September 2016 - Review source details: This review was submitted organically. No incentive was offered The speed is EXTREMELY slow The Outlook plugin that used to work just fine is now creating issues with Outlook Folder Sync is very old fashioned (only the folder created by Hightail can be synced, you can't assign just "any" folder. We use small SSD's for our pc's and NAS for storage. But syncing (windows shared) folders is NOT possible #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros To be honest.... there seem to be none left (and I was a MAJOR fan of the old YouSendIt) #### Cons Nearly everything. - The Name (High Tail, how can you come up with something like that) - the EXTREMELY low speed - The delivery notifications --- ### Lost all my backup files and apologized - Overall rating: 1/5 - Reviewer: Linda P. - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: February 2017 - Review source details: This review was submitted organically. No incentive was offered I have been using this service since it was YouSendIt That worked quite well. Then they went and tried to get all fancy. With features and price. I have had nothing but frustration since. 5 years of backups are gone. Stay away! Apologies won't get my files back. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Spaces, except you, can't subdivide categories. Sending files to Clients worked well. #### Cons Just about everything now. --- ### Hightail deletes previous "app" access to file uploading - Overall rating: 1/5 - Reviewer: Jeffrey A. - Verified reviewer: Yes - Product usage: Used weekly for more than 2 years - Reviewed: October 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros I USED to like the ease of drop and send high volume files to my clients which were remembered in the app. #### Cons Hightail has been phasing in a secondary "online access" version which does not perform at all like their previous "Yousendit" app platform. They just stopped supporting the app version last week without announcing to customers. I've just paid for a year of enhanced service for my business. This is not professional customer care, it is a move to get everyone to pay a monthly access fee like most other online services. Not cool! --- ### Frustrated! - Overall rating: 1/5 - Reviewer: Robin D. - Verified reviewer: Yes - Industry: Graphic Design - Company size: Self-Employed - Product usage: Used unspecified for unspecified - Reviewed: May 2014 - Review source details: This review was submitted organically. No incentive was offered I am so frustrated with Hightail. Their desktop app for the mac is synching the folders on my account but not bringing the files in that belong in the folders. the only way for me to access files that my clients have shared with me is to recreate the folder hierarchy on my desktop and manually download each file. #### Vendor response Hi Robin, So sorry to hear of your frustrations. Our desktop sync app is designed to Sync everything that you have located in your Hightail cloud account including all files and folders. My guess from your description is that you had a lot of files and folders that needed to sync and that first sync can take some time. We will first create the folders within the app and then start to download all of the files one by one. If you have many Gigabytes of data this process can take some time. This is just a guess and without knowing all of the details on what was happening with the app at that time it’s hard to diagnose. However, we do have a great support team that is here to help you out and make sure you get everything up and running. You can email them anytime at bedelighted@hightail.com. Replied June 2014 --- ### Probably the best I have used - Overall rating: 5/5 - Reviewer: Tanim A. - Verified reviewer: Yes - Industry: Internet - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s pretty easy to use, have good user interface. It allows to share massive files. #### Cons Nothing much really. They have a data cap which bothers me sometimes, but I can very well understand that's necessary. --- ### Hightail - a business tool I can't live without. - Overall rating: 5/5 - Reviewer: Marianne L. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I think I said this above having all my work in one place is huge for me. I can be tracking 2,3,4,...7 jobs at a time so I need a solution that helps me to keep it all straight and streamline the process. I get this with Hightail. Add in the fact that I can customize each space and there is the opportunity for collaboration right there in the space that's a time saver that I can't say enough about. When approvals need to happen asap this allows me to get the content there as quickly as possible and approved so we can move ahead. Hightail is one of those business tools I can't live without. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I love the ease of use for me. I'm a freelance Creative Director so it lets me customize content for my different clients per space while keeping in all in one accessible location for me. This helps me to streamline my process so it allows me to jump from job to job effortlessly. Also this allows me to share large files for immediate response and has the capabilities for there to be dialogue right there on the site again keeping all the content bundled in one easily accessible place. #### Cons I have had issues with clients not understanding what they are supposed to do with the invite or link. Also I've heard they are asked to download the software if this is their first visit and from one person I was told he ended up with a reoccurring charge after viewing the link. As I'm not personally encountering these issues but I've also been using Hightail for years I'm concerned about this client side of the equation. I'm mostly hearing this from non-tech savvy clients but they are clients that need to be managed is there a way to make this even simpler for them? --- ### Customer since 2008 - Overall rating: 4/5 - Reviewer: Sami K. - Industry: Architecture & Planning - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been using this tool for 10 years, and have been an early subscriber since the days of yousendit It has changed branding a couple of times but it got better overtime. It is not the only cloud service I use, as I have Dropbox, Skydrive, Box and iCloud accounts. However, the main reason I stick with Hightail is the ability to control access to the files very easily and selectively. In other words, the most critical tool for me is the Express App. Then comes the folder sync, and lastly comes hightail spaces. I know hightail is focusing on boosting hightail spaces and stopped improvements to folders, express and desktop sync, but it would be a mistake to think Hightail Spaces is the reason to stick with this app. As for pricing, I have been grandfathered in an old account on auto renew, so I do not think I would buy Hightail st the current pricing given the competition with the other cloud apps and services. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Unlimited Storage 25 GB file transfer Password protection Delivery receipts View activity Collaboration with others Set expiry date. Sync folders to desktop Express app Hightail Spaces Perfect tool for desktop collaboration. #### Cons Not intuitive on mobile devices. The tracking app on iPhone and iPad cannot be used to forward files sent earlier from Tracker app, where it used to be possible to do so in yousendit app (the prior brand/software) but hightail rewrote the API and disabled that functionality. While perfect on desktop, on mobile browsers the site does not format correctly within the window and text stays outside viewing area. --- ### Easy for photo storage - Overall rating: 5/5 - Reviewer: Austin D. - Verified reviewer: Yes - Industry: Mining & Metals - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros We use hightail a lot. For our photos, brand standards, or even when we need to send files/images/videos to someone else on the team. File size can be too large to send in an email, this is where Hightail comes in clutch. #### Cons I have not found any con with hightail in the 5-years I have been using it. --- ### Stepping Up Provide for Customer Needs - Overall rating: 5/5 - Reviewer: Trisha K. - Verified reviewer: Yes - Industry: E-Learning - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am teaching classes to students all around the world with Hightail, without ever leaving my desk. No TSA. No hotels. No airport delays. Just high efficiency and productivity. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros When I need to be able to deliver a large file, whether graphic or media, HighTail delivers. Fast. Efficient. Handled. Period. #### Cons When I need to deliver a file to multiple clients, I cannot create a group. I must type in every last email every single time. I have better things to do with my time. There used to be a group option, just like there used to be folder options. I have called. I have written. I have been told "sorry, we can't do that" and "sorry, we don't offer that." Those are not the answers I want. As my clientele grows, Hightail is holding me back. These are simple requests. Either Hightail will prioritize them, or I will be forced to find someone who will. Hope you're listening this time… --- ### The truth about HIGHTAIL Customer Service - Overall rating: 3/5 - Reviewer: Larry W. - Industry: Broadcast Media - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. HIGHTAIL customer service is poor. I have on several occasions e mailed or even tried to leave a fone message and never receive a response to my questions. Questions like, just the other day the software flat refused to send. After several tries, I ended up compressing the audio file and including it in an e mail. Now the client has a compressed version of my audio, when my intention was a fatter .wav file. It would have been nice if HIGHTAIL would have had some kind of trouble notice on their site so I could have anticipated a problem. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros HIGHTAIL gets my audio files to my clients anywhere in the world. But it can be cranky. #### Cons Sometimes client e mail addresses automatically populate in the "to" box. But sometimes they don't. It's when they don't that I have to go back to my e mail program and find the address, copy it and paste it in to my HIGHTAIL send. Also, if I am to quick with attaching a file to upload, I get this "calculate" message which never goes away. I end up going back and starting all over, leaving enough time between the time I attach the file and the time I actually hit send. Frustrating. --- ### Excellent Service - Overall rating: 4/5 - Reviewer: Adele H. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am very happy with it and I have been using it for many years. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I run a transcription agency and my customers find it very easy to use my uplink, they like that it is a secure service. I like it because lately it has been a very stable platform to use in sending audio files to my colleagues. I also like that it that it shows a record of files having been sent and confirmation of receipt of files. #### Cons I dislike the black background of the website, it is not easy to see, especially on my monitor. It is also a bit muddled. It is difficult to do a search on files having been sent without scrolling down the page. They also used to send out alerts if they had a problem but this has now stopped. --- ### Good value in file storage and management - Overall rating: 5/5 - Reviewer: Mark C. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall this is a great value in fil and project management. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros I like how you can organize projects in various formats to suit the project #### Cons Sometimes, some people can't use the software but that is rare. --- ### Hightail -- One of the better FTP Software Packages Available - Overall rating: 4/5 - Reviewer: Tom G. - Verified reviewer: Yes - Industry: Printing - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Most of the FTP (file transfer protocol) programs that exist -- in my book as an industry professional, are an unnecessary expense for the client, because we already have easy-to-access FTP programs in place -- which for some reason, clients resist using, generally claiming difficulty in use. Nothing could be farther from the truth, and most paid FTP software programs strike me as being extraneous at best. The only good thing about Hightail, is when you receive the email with the file transfer link, it doesn't (yet!) trigger our corporate firewall, so you can pretty easily download the client files without having to go to a computer that we have rigged to intentionally subvert the firewall. So there's that. Every other paid FTP program that exists out there (We Transfer, for example) seems to immediately trigger the firewall, which is an aggravating issue. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Functionality: 4/5 #### Pros In terms of FTP software programs, it generally works effortlessly, and doesn't require getting around RR Donnelley's firewall in order to retrieve files. #### Cons It's not inexpensive to use, and if you're only using the free version to retrieve files, you get constantly bombarded with requests to buy a paid version. --- ### Quick and Easy - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Higher Education - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I use this software at least a few times a week. Large files are sometimes a pain to send through email; Hightail makes this whole process quick, easy, and efficient. I can grab the link after I have sent files over to someone's email, I can request a download receipt, I can make certain files password protected, and I can even have some Hightail files expire if needed. I've never spent more than 5 minutes prepping to send out a Hightail file. #### Cons The download time is sometimes long depending on the file sizes and internet speed you are working with. I have waited a few hours sometimes for downloads. This is the only place I wish could be improved. --- ### USER FRIENDLY - Overall rating: 5/5 - Reviewer: Ric W. - Industry: Printing - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. With Hightail, I do not need to maintain a ftp site. Hightail is my ftp site. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I enjoy using the Hightail platform to send large files to clients and for clients to send large files to my firm. Art files for printing can be extremely large in size making email incompatible for sending. I can upload to Hightail and send in very short time to a client and they will get an email with a link to download. One of the benefits is the client can just download with out having to populate a form with all sorts of personal information. Additionally when I send a file I can immediately get a copy of the download link and email that to others or to the recipient explaining what has been uploaded. Another benefit is that I can email my client a link to upload files to me taking the place of having to maintain my own ftp site. The Hightail platform is USER FRIENDLY for both my staff and my clients staff. I have been using it for years and still see it as a WIN-WIN software program. #### Cons So far there is nothing that i have encountered that I do not like or interferes with my use. --- ### Simple Online File Storage and Collaboration - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Makes uploading documents simple and efficient. Elegant UI that can be customized to suit the organizations specific use case. Simplifies the downloading process for users in other organizations. #### Cons Limited customization of interface compared to other solutions. --- ### Great, With a few small tweaks - Overall rating: 5/5 - Reviewer: Jenai F. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall experience with Hightail has been great. They are quick to assist with issues and overall have a great product #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is the Easiest way to share materials between colleagues and clients. With everything in one place, all can access without the need for sending email attachments #### Cons You cannot copy items between folders (only to spaces) if you are “cleaning up” and reorganizing a folder, you have to download then reupload into new folder #### Reasons for switching to OpenText HighTail Hightail has unlimited storage --- ### Everything you need when sharing files - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros That you can define expiry dates and access credentials. It allows to transfer a large amount of files. It allows teams to create shared spaces to share files. #### Cons Nothing to comment. Everything is great :) --- ### Hightail Software Application - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Photography - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am a professional photographer, and Hightail has been extremely useful when I need to quickly transfer images with very high resolution to clients located internationally. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I like the versatility of Hightail. Once you have an account set up, you can use its desktop application to upload numerous files (of very large sizes) to multiple recipients. You can also perform the same tasks via your account on Hightail's website. #### Cons One cannot upload a file and forward the link to download the file to multiple people via email. This is not necessarily a "con", as this is a cybersecurity issue, but it does mean you may have to upload the same file many times to send it to specific people if they were excluded or forgotten in previous distributions. --- ### Sharing, Editing, Singing & Managing Files Made Simple - Overall rating: 3/5 - Reviewer: Kreeti P. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our team is accessing files remotely for collaboration and production using Hightail due to which we can save our time and focus on business productivity. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros I like its file tracking feature that allows me to track sent and received files on various dates. Additionally, the data-sharing notification feature is excellent that makes file sharing more professional and managed. #### Cons With its free account space for storage is limited to 2 GB only, and also the maximum file size upload is only 250 MB, which is very low as compared to the other similar cloud storage providers out there. ## More reviews [Next reviews](https://www.softwareadvice.com/collaboration/hightail-profile/reviews/?page=2) --- OpenText HighTail Reviews, Pros and Cons - 2026 Software Advice