Ratings & Reviews

Overall Rating

4.42 / 5 (268)

4.72 / 5 (123)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

May 11, 2020

August 20, 2019

Pros/Cons

  • Pros

  • Super easy to use! And very easy for non computer savvy clients to view and use.

  • It is quick to load up big files, it's easy to use, it rarely fails and it saves me so much time! Plus our clients love it and find it easy too use.

  • Cons

  • Hightail spaces seem a little confusing but one of my clients uses it without problems.

  • Sometimes slow to upload or send if a huge file...wish it was super fast....

  • Pros

  • I love the support Karbon has to offer. I love the work templates that allow our work flow to be consistent among clients. And, I love focusing on work instead of email.

  • I really love the email triage feature and this is what drew me to the product in the first place. Works really good for people that work from there email lots.

  • Cons

  • Can take a little while to be accustomed to, however as stated the support is excellent and the features are easy to navigate!

  • Would be good to assign tasks to multiple people in 1 task. Takes a bit of effort to initially set up but well worth it!

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots