Easy to use and very cost effective. I've never actually paid for any of the files I've sent, which has been awesome.

Easy, fast, good customer support. Don't know why you are red highlighting this box and not letting me go to the next page.

Overall hightail satisfies our need for file sharing in such an easy and user friendly fashion.

It’s an extremely easy to use file transfer platform. For most people the free account will function for their purposes, and the rates for a higher level of storage are reasonable.

It is the biggest pain to get and find. They fact that i have to go hunt it down is insane in a world where it should just be emailed to me.

It is great to have all assets stored in one location and to be able to generate links from that location.

I like the solid reliability of the Hightail service. I also like the option of requesting delivery receipt.

Overall Hightail has been great for keeping the team on the same page, however it costs too much to use long term at this time.

Over all pretty good file sharing software. Use it for at least one client.

Professional, reliable, stylish, good useful functionality and an affordable price as a freelance Photographer.

Unless you pay for the upgrade, the files are deleted after a week or so, which has caused problems when the files aren't download right away.

Handling collaborations for heavier media files, especially when developing it along with free-lancers or remotely located teams, has been a troubling issue for companies.

Hightail has some really awesome customer service. Other than that, I feel there are other cloud storage and file sharing applications that are more superior.

I've been using Hightail since day 1. I am very pleased with the quality and the ease of sending documents to customers that are too large to email.

I do a lot of paid recordings and the files are often quite large. I found this to be great in sharing files.

Lack of communication, we didn't get any statements/ invoices.

Overall experience with Hightail has been great. They are quick to assist with issues and overall have a great product.

Product is very easy to use and makes keeping client communications together really easy which in turn helps make us as efficient as possible.

Ease of use, easy to delegate and integrate with mail. Easy to follow up on where minor task are up to.

If someone does not use it fully, it does not work as well.

The best thing about Karbon is that it integrates with your email.

Easy to use software, awesome customer support and pleasant onboarding experience.

Staff became confused with assigning and allocating work tags.

The ability to monitor workflow, tag emails to client as well as the specific work being done is priceless. Information doesn't get misplaced and its so easy to stay on top of deadlines.

Wonderful and I can't wait to continue to gain further best practice and utilize all the components around capacity planning etc.

It is a great tool for project management. It helps us to know what work is pending and how it can be completed.

An excellent project management and client communication tool with excellent support.

Only downside is the search function on emails, currently there is no ability to filter by a client or individual however we have been informed this is coming soon.

The client requests are user friendly for the clients and us. All emails are allocated to work or the client.

Lack of Xero integration, which I understand to be a Xero problem, not a Karbon problem.

Really good system... which is the next step if you used Trello and Podio etc. It is backed by some great people who respond very quickly... brings method to your practice.

Staff are responsive and helpful when needed. Lots of useful and timely webinars are also provided.

Email integration, and the level and ability of their support team to help with all our issues. They offer fantastic training and are very much there for you when you need them.

Amazing how much mental clutter you can gain by getting rid of your email inbox.

I like the fact that this software gives me visibility on Work that is not complete, by person, by budget, by client, by type of work. The flexibility of seeing reporting is great.

The customer service is excellent, the updates are really regular - the forward focus is good.

It is easy to use from the get-go and visually pleasant to be in. I love the continual innovation by the Karbon team.

It has essentially helped us provide better customer service while making our team more efficient.

Awesome Practice Management Software for Accountants and Bookkeepers.

US Dollar

Hightail is a collaboration platform that enables businesses to streamline processes related to file sharing, project management, feedback collection or response and more. It provides mobile applications for Android and iOS devices, allowing professionals to preview files, upload images/videos and receive real-time notifications, even from remote locations.


Hightail helps enterprises share large files, track download/delivery status, set up expiration dates and secure documents using passwords and 256-bit AES encryption capabilities. Users can communicate with team members in real-time, assign follow-ups/due dates to track accountability and add proofing annotations as per individual requirements. Additionally, managers can track team progress, comments, live updates on files and more on a centralized dashboard.


Hightail helps businesses synchronize data across various file storage platforms including Dropbox, Google Drive, Microsoft OneDrive and OpenText Core. The product is available on monthly subscriptions and support is extended via phone, live chat and other online measures.



LongDescription

File Management

Commenting/Notes

Messaging

User Management

Status Tracking

Due Date Tracking

Access Controls/Permissions

Activity Tracking

Single Sign On

Portfolio Management

Project Management

Approval Process Control

Multi-Campaign

Communication Management

Collaboration Tools

File Transfer

Audit Trail

Version Control

Content Management

Mobile Access

Discussions/Forums

Encryption

Role-Based Permissions

Bulk Uploading

File Sharing

Activity Dashboard

Alerts/Notifications

Reporting/Project Tracking

Multimedia Support

Customizable Branding

Markup Tools

Client Management

Drag & Drop

Video Streaming

Archiving & Retention

Task Management

Campaign Management

Document Management

@mentions

Search/Filter

Video Archiving

Lite: free for 100MB file size send limit and limited file previews
Pro: $12/month (billed annually) for 25GB file size send limit and unlimited storage space
Teams: $24/month (billed annually) for 50GB file size send limit and unlimited storage space
Business: $36/month (billed annually) for 500GB file size send limit and unlimited storage space

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Hightail

In Person

Live Online

Webinars

Documentation

Videos

Karbon is the collaborative practice management platform for accounting firms. It brings your team, clients, systems, and data together in one place, significantly improving visibility, efficiency, and connectivity no matter where your people are located.

Visibility & Control. Enjoy peace of mind knowing where every job stands, who’s working on what, and what’s being said to clients. 

Automation & Efficiency. Get more out of every team member by automating tasks, standardizing common processes, scheduling data collection and scaling onboarding.

Collaboration & Connectivity. Unite the firm with one place to collaborate on email, clients, jobs and tasks. Get more work done together, whether people are remote or in the office.

Let Karbon do all of the chasing for you by automating client requests and reminders. Clients become part of your workflow, so they know exactly what they need to action, and you know what you are still waiting on.

Standardize your work with Karbon templates, ensuring processes don’t break and quality is maintained as your team evolves and grows.

Don’t waste any more time on low-value admin. Set recurring work to repeat on automatic schedules so that no future client job will be missed, no matter how far ahead it is planned.

Guarantee your firm’s success with Karbon. 

Deadline Management

Milestone Tracking

Project Workflow

Employee Management

Time Tracking

Project Templates

Customizable Reports

Document Storage

Timer

Progress Tracking

Task Board View

Workflow Configuration

Task Scheduling

Financial Management

SSL Security

Real Time Editing

Project Planning/Scheduling

Task Planning

Rules-Based Workflow

Projections

For Accountants

Brainstorming

Customer Database

Resource Management

Customizable Fields

Assignment Management

Template Management

Scheduling

Data Import/Export

Multiple Projects

Contact Management

Configurable Workflow

For CPA Firms

Project Time Tracking

Email-to-Task Conversion

Client Portal

Real-Time Notifications

Workflow Management

Real-Time Updates

Email Management

Project Tracking

Percent-Complete Tracking

Reporting & Statistics

Task Editing/Updating

Time & Expense Tracking

Chat/Messaging

Customizable Templates

Business Process Automation

Accounting Integration

Create Subtasks

Real Time Reporting

Kanban Board

To-Do List

Compliance Tracking

Budget Management

Reporting/Analytics

Recurring Tasks

Parent Task

Prioritization

Customizable Dashboard

Task Tagging

Staff Management

Import Tasks

Tagging

Secure Data Storage

Project Planning

Task Progress Tracking

Third-Party Integrations

Web browser (OS agnostic)

Karbon has three different pricing plans with the most popular one being Business. Karbon offers an annual and monthly subscription. It starts at $59/month if billed annually, or $75/month if billed monthly.

Hightail vs Karbon

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Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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