Hightail vs Nifty

Hightail has 279 reviews and a rating of 4.43 / 5 vs Nifty which has 118 reviews and a rating of 4.75 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.43 / 5 (279)

4.75 / 5 (118)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

5.0 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

July 22, 2021

October 21, 2021

Pros/Cons

  • Pros

  • Great features and functionality. Easily implemented, and easy to train new staff to use the software.

  • Super easy to use! And very easy for non computer savvy clients to view and use.

  • Cons

  • Hightail spaces seem a little confusing but one of my clients uses it without problems.

  • There isn't much to not like. I wish the teams pricing was a little lower but it's more than fair given it's alternatives.

  • Pros

  • Very easy to use and amazing UI. Impressed with the software right out of the box and it just keeps getting better the more I use it. Customer for life.

  • Nifty is a solid product and works great in collaboration, actually it is supported by a great team, i love working with it daily.

  • Cons

  • The only con I can think of is that it is fairly new and has some bugs. HOWEVER, the Nifty team is very responsive and organized. They crush those bugs fairly quickly.

  • *Sometimes* it can be a little glitchy, I'm guessing because they're always adding improvements and updates. But this isn't all that bad at all.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2020

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos