Hightail vs OnBoard

RATING:

4.4

(287)

Hightail has 287 reviews and a rating of 4.43 / 5 stars vs OnBoard which has 1018 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (287)
4.7 (1018)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
November 15, 2023
January 11, 2024
Pros/Cons
  • Pros

  • Easy to use and very cost effective. I've never actually paid for any of the files I've sent, which has been awesome.
  • Easy, fast, good customer support. Don't know why you are red highlighting this box and not letting me go to the next page.
  • Cons

  • It is the biggest pain to get and find. They fact that i have to go hunt it down is insane in a world where it should just be emailed to me.
  • Unless you pay for the upgrade, the files are deleted after a week or so, which has caused problems when the files aren't download right away.
Read all user reviews
  • Pros

  • The product is great and integrated smoothly. Adoption of the product was the biggest challenge.
  • The integrated zoom is a huge bonus. We also love being able to keep everything in one place and clear out emails.
  • Cons

  • There are occasionally errors when I upload documents, however the problem does not occur often.
  • All Adobe Acrobat bookmarks and markups including highlighting, comments, and added text are stripped out and lost when these documents are uploaded.
Read all user reviews
Pricing Range
$
$
$
$
$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos