HipChat is a cloud-based collaboration solution that allows teams to connect to chat messengers and video chats in order to facilitate group communication. It is primarily designed for technology and media domain.

HipChat enables users to share screens with colleagues to foster collaboration in real time. Users can drag-and-drop files from desktops or online drives to share with colleagues. It also offers the ability to create multiple chat rooms for teams or clients, send alerts and chat invitations in the form of message notifications and screen popups.

Hipchat allows admins to add and delete users from a particular chat room, change user roles, manage credential security and more. The admin can also enable and disable selected features within a chat room, set file sharing restrictions for users and more. The solution integrates with third-party applications such as JIRA, Bitbucket, GitHub and Zendesk.

It is priced on an annual subscription basis.

Team-wide collaboration
Team-wide collaboration
Team-wide collaboration
Social networking
Social networking
Third-party integration
Third-party integration
Video conferencing
Video conferencing
Mobile access
Mobile access

Supported Operating System(s):

Windows 7, Mac OS, Linux, Web browser (OS agnostic), Windows 8



375 Reviews of HipChat

Overall rating

4.0 / 5 stars

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Caleb from Express Scripts

Number of employees:  10,000+ employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

HipChat - Bringing memes to the workplace

Pros

HipChat allows for private or public chat rooms where users can collaborate, post code, integrate automatically with Jira, and most importantly post memes and gifs that help make even Monday’s fun. There is also a whole marketplace of add-ons to create bots, add automation, bring in news feeds etc.

Cons

I have not experienced any issues using HipChat

Review Source: Capterra

Dolly from Method x Design

Number of employees:  2-10 employees

Ease-of-use

Functionality

October 2018

Pros

Simple and basic messaging software. The interface looks a bit dated but has basic features such as adding attachments, creating groups etc.

Cons

I found the messages didn't sync very well across devices and the notification settings weren't very clear. I missed messages occasionally because of this where I would log onto the web version and find messages that didn't appear in my app.