The multiple team and dashboard views are a difference maker for our team, as well as the agency view which helps us anticipate and overcome potential bottlenecks.

The mobile app is not nearly as robust as the desktop version.

We looked at and tested several project management options and had used several in the past. Hive was never on our radar and unfortunately isn't as well known, but we discovered it through the WeWork employee portal and gave it a try. The set up was simple, it offered flexibility in terms of how you view and sort projects. It also allowed us to add external users without paying for a seat. This was extremely important because we want our clients to have access to our project boards, but we don't need full functionality for them. While it wasn't available when we first started using it, the addition of time tracking was a huge bonus for us as an agency, and Hive continues to impress us by adding additional features and functionality. When it comes to support, they are extremely responsive and in the rare times we have had to utilize support, issues have been resolved to satusfaction.

I wish there was a native integration with HubSpot, but we're able to get around that with Zapier.

It was an easy to use software, but we needed more functionality.

It was easy to use and implement and roll out in our small business.

Unfortunately, the software was very slow at times and some of my employees reported very long waiting times. One of my employees was not able to use it on Linux PC.

It was super easy to create tickets, assign tickets and find past tickets.

It was hard to find campaign / project specific items at times. When they lived in folders things started getting sort of lost.

Overall, Hive has been a good system for our team to work effectively. It gets the job done, although not always as simply as other tools.

The native time-tracking feature was one of the biggest reasons our team chose Hive as its primary project management tool. With a team as spread out as ours geographically, Hive has made it easier to collaborate and execute projects. Hive is always looking to improve, and we appreciate that they ask for feedback and implement it.

Hive has limitations in terms of its reporting and integrations. We would love to be able to build our CRM right in Hive to simplify our sales cycle work and time tracking, but we must still use a third-party at this point. Additionally, automations in Zapier and integrations with third-party apps are still not as robust as with other popular project management systems such as Asana.