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> Reviews of Hootsuite. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Hootsuite is a good fit for you!

Source: https://www.softwareadvice.com/collaboration/hootsuite-profile/reviews

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Hootsuite Reviews

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Reviews

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# Hootsuite Reviews

## Reviews Summary

## Overall Rating

4.4

* * *

## Ratings Breakdown

5

(1,989)

4

(1,352)

3

(370)

2

(49)

1

(37)

## Secondary Ratings

Ease-of-use

4.3

Customer Support

4.2

Value for money

4.1

Functionality

4.3

* * *

### Pros

"It streamlined our content posting and basic campaign tracking, saving us from having to manually check on them all the time and helping coordinate tech support responses via the inbox."

"Hootsuite centralizes the scheduling, listening, and analytics of platforms into a single spot, making it easier for non-marketing teams like ours at IME Hidraulica to share their project updates and monitor industry mentions without having to juggle apps."

"Aside from inaccurate data, this is a great tool to schedule my posts and I enjoy all the tips and tricks they give you to make sure your content is successful."

### Cons

"The platform is not a good value when our team is expanding because it is essentially a waste of money, and the customer support is virtually worthless when it comes to annoying lockouts in account management or the necessity to have some advanced customization features."

"One thing I don’t love about Hootsuite is that it can feel a bit clunky sometimes, especially when switching between accounts or navigating certain features."

"I sent them 5+ emails to resolve the issue, to both the original sales rep and to the support channel, and no one has gotten back yet."

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Hootsuite Reviews, Pros and Cons - 2026 Software Advice