Hootsuite vs Lucidya
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.3 / 5
4.7 / 5
Value for Money
4.2 / 5
4.6 / 5
Customer Support
4.2 / 5
4.9 / 5
Functionality
4.3 / 5
4.9 / 5
Last Review Written
September 27, 2024
May 25, 2022
Pros/Cons
Pros
- The ability to schedule multiple posts for multiple social media platforms was great. Perfect if you manage multiple Social Medias for the same organization.
- The best thing that I like about Hootsuite is analytics. The analytics provided by Hootsuite is very detailed and helpful.
- The application is more than wonderful. It's one of the best experiences I've ever had and it's still.
Cons
- Regardless, use caution if you choose to utilize Hootsuite. Poorcustomerservice #hootsuite #socialmarketing #marketingandadvertising #marketingcommunications #bad #poor.
- It doesn't have many features that aren't included in a given social media platform's native scheduling app, and in many cases it's actively worse due to a lack of proper licensure.
- I don't like when you are switching back and forth from planner to content you loose your spot in the planner and have to search for the day you were on.
Pros
- The best tool to help you lead a market rather than just exist in it.
- Sentiment analysis and understanding customer behavior is the fastest, best and safest way. To understand what exactly your customers want, when, and where.
- The automated reports help keep track of key industry events and developments. I like that they are customizable, versatile and exportable to Excel and PowerPoint.
Cons
- Miscalculations were a riguler problem. Long time for historical data to be gatherd.
- There can be a delay in receiving exported reports via email.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2022
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
