Igloo is a cloud-based collaboration platform for small and midsize organizations that helps users connect stakeholders and create collaborative environments for their employees.

This solution helps initiate discussions, share ideas and manage content within a centralized location.

Igloo is a modular solution that offers features such as communication management, knowledge management and workflow management. It supports knowledge sharing that helps in building connections.

Igloo’s team space feature helps introduce new employees to teams, allowing them to become familiar with people on the floor and with their projects.

With Igloo, users can author, edit, publish and add comments to reports. The solution allows employees to create their profiles and update their information with qualifications, abilities, skills, hobbies and more.

An overhead notification bar tracks tasks assigned to an individual and generates alerts for tasks nearing the deadline. The solution offers a version-controlling feature to display the latest version of the document on the preview page.



25 Reviews of Igloo

Overall rating

4.60 / 5 stars

Filters:

Showing 1 - 20 of 25 reviews

August 2018

Nick from Zon Engineering Inc.

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

August 2018

A solid intranet service for companies

Pros

- Very easy to configure and deploy for your company
- Users can maintain their own personal sites/information
- Simple interface to add and modify information

Cons

- Not a fault of the software, but we had trouble with user buy-in that resulted in a slow ramp up process
- User resistance was due in part to no comprehensive tutorial on how to navigate and use Igloo.

July 2018

Jeremy from Northwestern University

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

5 of 5

July 2018

A beautiful looking intranet software, but hard to set up

Pros

Igloo has everything - blogs, feeds, instant messaging, groups...etc. It really is full featured and can be customized anyway that works for your organization.

Igloo also looks fantastic. Even right out of the box, the software shines and has a very new look and feel.

Cons

Igloo is very hard to set up and you need to pay for a higher tier of service to really get hands-on help. Since it's so exceptionally customizable, it's hard to (1) determine the best way to set it up and (2) actually set it up.

April 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Lots of features, easy to get started and keep discovering new things.

Pros

The learning curve is friendly, it's easy to just get going but then there are many features that can be discovered as needed.

Cons

The UX is not always consistent across features so things that work one way in some places work another way in others.

February 2018

Joe from Billtrust

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

Great alternative to Sharepoint

Pros

Easy to use and manage. Excellent customer support and service. Great value for the money. Always improving their product.

Cons

There is very little to dislike about this software. It does everything our organization needs it to do with very little customization.

September 2017

Matt from Foresight Sports

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

September 2017

Easy to use intranet solution! Loved to be able to get all of our useful information in one place

Became more organized and moved information quicker to allow my team to be more efficient

Pros

allowed our team to gather useful information in one place, which we could search for later if needed. No longer using individual documentation and moving between platforms.

Cons

so far I have not run into any cons. I really enjoy the way this functions and how it has helped my department. Maybe some of the setup was difficult at first, so be prepared for a slight learning curve.

March 2017

Luis from OnePhase

Company Size: 2-10 employees


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2017

Great interface

Pros

Easy to use. It is very very responsive to all kind of devices. Tha best option to us in the markets.

Cons

It is very expensive, you need a credit card mandatorily and the prices are high!
If you are not involve in the business, I definitely not recommend it.

March 2017

Travis from Nasa

Company Size: 10,000+ employees


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2017

Awesome

Great product would recommend it!

February 2017

Jenine from 1965

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2017

It really is an Intranet tool we like!

We've been using Igloo software for a little over a year now and it continues to amaze me how well it connects your company. All the different teams are able to collaborate and be kept in the loop about events taking place in all locations and departments across the company. The best part is that it is easy to manage and maintain by all members of the community. Love this tool.

Pros

Ability for all users in the community to maintain their own spaces.

Cons

Would like to see some future enhancements in the searching capability and other little areas of functionality.

December 2016

Asher from Allied Health Media

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2016

Great Social Intranet!

Very happy with our decision to go with Igloo for our company Intranet. It's flexible, easy to use, and keeps our team members engaged. Highly recommend!

July 2016

Nancy from Billtrust

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

July 2016

Cool Functionality and Collaboration tool

I'm in Igloo everyday and it has made my job in Compliance easier to track policy read and signoff and task follow through.

Pros

Ease of file upload. I like the broadcast functionality. Task workflow is good too at the document level.

Cons

I wish the viewing document box was bigger. I usually do download or edit document just to view the document in a larger size.
I know you can hover over the date a document was uploaded for details of date and time. I have many documents saved and frequently I like to search by the most recent date and time to find the document quicker rather than the alphabetic view.

July 2016

Catherine from Billtrust

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2016

Trusty for Billtrust

Love everything about the interface and functionality. It is extremely easy to post content and monitor who sees it. The folder and archive structure is also very good

Pros

Ease of use - straightforward interface

Cons

version control is a little funky

July 2016

Joseph from Billtrust

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2016

Great alternative to Sharepoint

Great alternative to Sharepoint, much easier to manage with a lot less resources. It has all the core functionality with out all the excess bells and whistles.

July 2016

James from Billtrust

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

July 2016

Great Enterprise tool

I was the executive who was tasked with sourcing an enterprise KM tool. Igloo offers that and so much more the with the configurable intranet.

Pros

Deployed with very little support from our IT team. Business was able to stand this up very quickly. Fast adoption by employees. Need only a small team to administer it.

Cons

Does not integrate with gmail. Limited sales force integration.

July 2016

Catherine from Billtrust

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

July 2016

Igloo Implementation

As a user, I find the product fairly simple to use. Posting documents and managing version controls is standard. The Chatter feature could be better if I could post the same items across multiple pages easily and if pictures could be larger.

Pros

Document management

Cons

Pictures are too small and can't click to view larger

July 2016

David from Billtrust

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

July 2016

Solid tool for business use

this is a tool the business uses to accomplish our daily tasks and used as the basic medium for our internal communication

Pros

ease of use

Cons

lack of online training to guide new employees through

July 2016

Tiffany from Billtrust

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

2 of 5

Customer support

3 of 5

Functionality

2 of 5

July 2016

Where is it?

I am excited about the idea of this site and use it daily but I am sure that there are many features that I could be utilizing more than the few I use currently.

Pros

The availability of information from all departments for our company.

Cons

There are no ntaifications when new posts are added for the different departments. I am also frustrated with the search feature and the non-existant date/time stamps. When researching past posts, I try to do keyward searches but nothing populates to suit my purpose. Also, when scrolling to "view more" I find it inconvenient notto see the actual date a post was made but rather "2 weeks ago" or "13 days ago". I am not liking the fact that I have to hunt through the different

July 2016

Barbara from Billtrust

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

4 of 5

July 2016

Trusting Trusty

I have had limited time using the product. So far I find uploading of files to be easy. Some of my colleagues say that they have trouble finding things. But I am not sure if that is because of your product or due to the way items are organized on the site. Time will tell once we are fully integrated.

Pros

Too soon to tell.

Cons

Again not enough time to accurately answer.

July 2016

Desiree from Flexion Therapeutics

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2016

Review of Igloo

I jumped into using Igloo right before the system went live and everything about the system was very easy to use and the support has been great.

July 2016

Olivia from Billtrust

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2016

The most user friendly intranet you could ever ask for!

As someone who switched from SharePoint to Igloo, I was AMAZED by how user friendly it was. Not only for administrators, but for our employees using the intranet as well. Have a file you need to move? No problem. Need to edit the file but don't have time to re-download the latest version? Easy! Igloo makes collaboration on an intranet fun, easy and stress free...what more could you ask for?

Pros

We have a large department that continually collaborates on certain files and folders in Igloo, so the fact that we can reserve or archive old material or versions is extremely helpful. I also really enjoy the fact that you can edit a document in word, powerpoint, or excel without the hassle of downloading a new version; you can simply open a document and save in one motion.

Cons

As easy as it is to use, sometimes it is too simple. Would like it to be more complex when designing pages, but it still looks great.

July 2016

Kristin from College of Registered Nurses of Manitoba

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2016

Service makes all the difference

After exploring three intranet providers, we chose Igloo because the people who helped us through the process were helpful, professional and truly cared about our needs as an organization. They were the only software providers to take the time to ask about our specific needs (we're a small organization) and tailor the sales demo based on those needs.

Pros

We are in the implementation phase but so far it's extremely user-friendly and the features are easily adjusted based on size and scope of project.