Inkling Collaboration is a cloud-based field service solution that caters to organizations with remote workforces. Key features include task management, group messaging, completion tracking and issue resolution.
Inkling Collaboration helps employees to collaborate with colleagues, share information and coordinate resources. Users can monitor performance, identify trends and communicate with coworkers.
The group messaging feature allows users to connect with field agents, and users can also share pictures, videos, links and documents. The solution features an issue resolution module that enables teams to raise issues and resolve questions with support from colleagues. Users can also send notices based on location and job role, push notifications, real-time analytics and a live task feed.
Services are offered on a monthly subscription basis that includes support via email, product videos and other online resources.
Jessica from Lennox Academy
Employees number: 11-50 employees
Easy to Navigate,
Allows for display of multiple media types,
Allows for easy updates to fix bugs,
Downloading files is counter intuitive
Does not provide all the tools that teachers would appreciate. For example it allows for quizzes/practice problems but has no way to report results. Does not allow customization