Ratings & Reviews

Overall Rating

4.72 / 5 (123)

4.69 / 5 (368)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

August 20, 2019

June 5, 2020

Pros/Cons

  • Pros

  • I love the support Karbon has to offer. I love the work templates that allow our work flow to be consistent among clients. And, I love focusing on work instead of email.

  • I really love the email triage feature and this is what drew me to the product in the first place. Works really good for people that work from there email lots.

  • Cons

  • Can take a little while to be accustomed to, however as stated the support is excellent and the features are easy to navigate!

  • Would be good to assign tasks to multiple people in 1 task. Takes a bit of effort to initially set up but well worth it!

  • Pros

  • The software is very user friendly and very easy to use, even for older users. And the support is excellent.

  • I love the ease of access and it is so user friendly.

  • Cons

  • The approval function needs a little tweaking, at least from our perspective, but the overall voting piece is very easy to use.

  • SO far nothing yet. The platform is easy to use. The help function could be a little more helpful - I would like to search for a word and get all results rather than a manual.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots