Ratings & Reviews

Overall Rating

4.72 / 5 (123)

4.74 / 5 (109)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

August 20, 2019

May 26, 2020

Pros/Cons

  • Pros

  • I love the support Karbon has to offer. I love the work templates that allow our work flow to be consistent among clients. And, I love focusing on work instead of email.

  • I really love the email triage feature and this is what drew me to the product in the first place. Works really good for people that work from there email lots.

  • Cons

  • Can take a little while to be accustomed to, however as stated the support is excellent and the features are easy to navigate!

  • Would be good to assign tasks to multiple people in 1 task. Takes a bit of effort to initially set up but well worth it!

  • Pros

  • Love the features board where I can see and view all insights. Love the addition of being able to communicate with customers.

  • I like that it gives you a lot of options as a product manager. Much better than to use spreadsheets. It's a great tool for conducting your work as a PM.

  • Cons

  • Not working well on iPad ... but really that's all. Also a webhook and better zapier integration would help.

  • Nothing major. There are features we'd appreciate in future like objectives on timelines, user story mapping, etc but they're not vital.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots