Karbon vs ConnectWise Control

Karbon has 143 reviews and a rating of 4.76 / 5 vs ConnectWise Control which has 1725 reviews and a rating of 4.68 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.76 / 5 (143)

4.68 / 5 (1,725)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

April 8, 2021

February 25, 2021

Pros/Cons

  • Pros

  • I like the fact that this software gives me visibility on Work that is not complete, by person, by budget, by client, by type of work. The flexibility of seeing reporting is great.

  • Client communication is so simple yet secure. Automation works very well. It integrates with other products that I use.

  • Cons

  • A bit of a mindset shift, but if implemented correctly with a positive team it’s fine

  • Can take a little while to be accustomed to, however as stated the support is excellent and the features are easy to navigate!

  • Pros

  • Easy to use and very easy to navigate when looking for screens

  • Easy to install and manage. I enjoy all of the options available though I dont use many of them. Lauching and connecting is fast.

  • Cons

  • The web interface is great, but the mobile app could use some work.

  • Customization/branding is a little tedious, but still achievable.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos