About Loom

Loom is a video recording and screen sharing solution that allows teams to communicate with ease, without wasting hours of productivity from non-productive meetings. Loom includes fast recording, screen sharing, link sharing, video editing, emoji reactions and comments, access controls, and advanced reporting. Users are able to use Loom to record their screen or a specific application in addition to live recording for any video session. Loom generates a custom URL for every video session, which allows video owners to share links to other users. Loom's editing tools allow users to edit, trim, and add CTAs and custom thumbnails. Video owners can use access controls to set privacy filters for videos to restrict visibility for users who don't have a password or URL li...

Loom Pricing

Loom is available for free with limited access to a number of videos. Paid subscriptions with unlimited videos are available on monthly and annual subscriptions starting at $8. Custom quotes are also available for teams and enterprises. Contact Loom for more information.

Starting price: 

$8.00 per month

Free trial: 

Available

Free version: 

Available

Loom for Desktop
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Loom Reviews

Overall Rating

4.65

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 293 reviews

Janice

Company size: 2 - 10 employees

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

June 2022

Great video recording tool for a start

User Profile

Samuel

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Non-Profit Organization Management

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

October 2022

Engaging video tools for remote workers

My experience with Loom is excellent, for the purpose of document review and online collaboration it is far superior to Zoom which works best for conversational meetings and discussions.

Pros

A simple yet effective tool, I use Loom frequently as a way to provide educational videos to my colleagues in a way which is engaging and semi-interactive by being able to annotate and highlight documents in real time whilst they watch.

Cons

It would be better if it had a scheduling function for online meetings where participants could be invite to join via an invitation. However I am still relatively new to this tool so it might have this feature and I have just not found it yet.

Reasons for choosing Loom

I feel that Loom is better suited for updating documents and collaborating in real time, help with problem solving and explaining problems to remote colleagues with its superior screen sharing and editing features.

Reasons for switching to Loom

Loom is more interactive and suited to my video styles which focus more on document review and education than direct conversational meetings. Also with the NPO discount Loom is cheaper than Zoom.

User Profile

Marco

Verified reviewer

Company size: 2-10 employees

Industry: Translation and Localization

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

October 2022

Good product, but it currently lack 2 important features

Happy, but I was expecting much more.

Pros

It's very, very easy to create a video, even from your browser, once you install the extension. Just a few clicks.

Cons

At the time I'm writing (October 22) the search feature is case sensitive and doesn't search for substring. I.e. if you search for "cap" it doesn't find "Capterra". The other critical missing feature is sorting video. You can't sort videos in your dashboard, not even alphabetically. You have to resort to folders to organize your videos somehow. Another critical point is that sometimes it takes a long time to load a video. And occasionally, the GIF previews is not generated correctly and you get a broken link instead. I know (from support) they're working on this, so I expect at least this last glitch to be fixed very soon.

Reasons for switching to Loom

I needed a quick way to preview videos in the email and, as far as I know, Loom is the only tool on the market that automatically creates a GIF preview of your videos and makes inserting this preview into an email a piece of cake.

Raphaël

Verified reviewer

Company size: 2-10 employees

Industry: Computer Software

Time used: Less than 2 years

Review Source: GetApp

This review was submitted organically. No incentive was offered

EASE OF USE

5

FUNCTIONALITY

1

October 2022

Loom: quel autre intérêt que de d'avoir son visage intégré à la vidéo?

Décevante, le passage de la version gratuite à la version payante n'offre quasiment rien à part de rallonger la durée possible de vidéo et l'espace de stockage. La qualité est mauvaise. À part couper des bouts, rien n'est faisable en terme de montage (et ce n'est pas facile).

Pros

J'apprécie de pouvoir mettre le visage sur la vidéo quoique finalement cela peut déconcentrer l'acquisition de l'information

Cons

On sent un branding/marketing ultra puissant et derrière à l'utilisation : un logiciel qui n'a quasiment aucune fonctionnalité à part filmer son écran - chose faisable avec un compte Google - et héberger - chose faisable avec YouTube.

User Profile

Rony Peterson

Verified reviewer

Company size: 10,000+ employees

Industry: Education Management

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

July 2022

A very simple and easy tool for screen recording

Loom is a good tool to make screen records and videos and upload automatically the videos without any command from the maker. For that, it is very handful to manage many videos. The price is very cheap and accomplishes the most basic needs for screen recording.

Pros

It is incredibly easy to make screen recordings and videos with this software. Also, there is no problem with worrying about uploading the videos because Loom does this without any action.

Cons

For its simplicity, some features are not so relevant for the users because they are on the desktop without the need for any software.

Reasons for choosing Loom

Because the cheap price and the recommendations from other users.

Reasons for switching to Loom

For trying other alternatives and using new platforms.

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