Mattermost vs OnSemble

Mattermost has 105 reviews and a rating of 4.45 / 5 vs OnSemble which has 108 reviews and a rating of 4.59 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.45 / 5 (105)

4.59 / 5 (108)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

February 24, 2021

February 21, 2021

Pros/Cons

  • Pros

  • It's easy to use. It helps me to communicate with friends and colleagues. It saves my time. Overall it is a good software.

  • Nice options and functionality useful for everyday use

  • Cons

  • Overall UI is not bad but in my opinion slack has much more beautiful look. Expiration time for authentication token is quite short, you would need to re-login every month or so

  • It is not yet as intuitive to use integrations as it is with slack. The UI although has improved greatly over time, it still has room to improve.

  • Pros

  • A one-stop destination for the entire team. Easy to learn and allows us to customize every bit of the page. A super responsive and excellent support team! Love working with them.

  • It is really easy to use and the support that you receive after the sale is top notch!

  • Cons

  • While there is A LOT you can customize and make your own, there are some things that cannot be changed/altered and it can be frustrating. There are definitely ways to work around it though!

  • There are different size computer monitors and it isn't compatible with all the screens, it just looks ugly, but still serves its purpose.

Pricing

Pricing Range

Product Demo & Screenshots

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos