Mattermost vs Seismic

RATING:

4.4

(151)

Mattermost has 151 reviews and a rating of 4.43 / 5 stars vs Seismic which has 204 reviews and a rating of 4.64 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (151)
4.6 (204)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
January 23, 2024
December 5, 2023
Pros/Cons
  • Pros

  • It has the PlayBook plug in right off the bat. Playbook helps assign various tasks in case of disaster and keeps a log of whatever is done and sent, so collaboration is good.
  • We switched to this product because of lower price and option to have self-hosted messenger. Allows you to create secured and perfect internal communication and collaboration tool.
  • Cons

  • Getting mobile app and making it running is little bit hard because you need to know your chat server and its little bit hard for most people.
  • Well, sometimes, I can't find the message I'm looking for with the research feature, but it surely is caused by bad search terms.
Read all user reviews
  • Pros

  • Easy to use and great resource for housing all sales content in one place.
  • Our experience with the Customer Success team has been like no other - they are attentive, proactive, and positive.
  • Cons

  • The lack of integration with Salesforce is frustrating, particularly for measuring ROI.
  • Incredibly hard to navigate compared to competitors.
Read all user reviews
Pricing Range
$
$
$
$
$
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FrontRunners

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FrontRunners

2020

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos