About Microsoft 365

Microsoft 365, formerly Office 365, is a suite of office collaboration and productivity applications. The software encompasses modules that enables the use of Microsoft Office suite and cloud-based solutions such as Skype, Exchange and SharePoint. While Microsoft 365 can be deployed through single sign-on leveraging an Active Directory, the software’s functions can be configured on the online portal. It provides products such as OneDrive, Outlook, OneNote, PowerPoint, MicrosoftTeams and SharePoint. Primary features of Microsoft 365 comprise hosted services, office applications, updates, collaboration tools and Microsoft 365 Education. Additionally, users can leverage the suite for cross-platform efficiency, updated workflow, on-air meetings, cloud collaboration and...

Microsoft 365 Pricing

Microsoft 365 Business Basic: $6.00 Microsoft 365 Business Basic USD$6.00user/month Microsoft 365 Business Standard: $12.50 Microsoft 365 Business Standard USD$12.50user/month Microsoft 365 Business Premium: $22.00 Microsoft 365 Business Premium USD$22.00user/month

Starting price: 

$6.99 per month

Free trial: 

Available

Free version: 

Not Available

Microsoft 365 Dashboard
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Microsoft 365 Reviews

Overall Rating

4.65

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 12,330 reviews

Andrew

Company size: 11 - 50 employees

Time used: Unspecified

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

February 2022

Microsoft 365 User Review

User Profile

Matteo

Verified reviewer

Company size: 201-500 employees

Industry: Machinery

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

September 2022

La suite di riferimento per il lavoro

Prima in azienda usavamo Zimbra per la posta elettronica e l’agenda, LibreOffice come suite Office e alcuni account Zoom per le videoconferenze. Il passaggio a Microsoft 365 ha snellito enormemente il lavoro di tutti i giorni, mettendo a disposizione un ambiente integrato, soprattutto grazie a Teams (messaggistica istantanea e videoconferenze) esteso a tutta la base utenti.

Pros

Microsoft 365 racchiude un ecosistema software Microsoft che comprende la posta elettronica, il calendario, la suite Office (Word, Excel, PowerPoint) e lo strumento di collaborazione Teams (messaggistica istantanea, videoconferenze, strumenti di collaborazione e condivisione file). In estrema sintesi tutto ciò che serve nella vita aziendale di tutti i giorni ad esclusione dei software specifici per progettisti, grafici, analisti… I vantaggi principali sono l’integrazione tra i diversi strumenti, l’assoluta leadership di mercato per la suite Office e la possibilità di utilizzare tutti gli strumenti in versione cloud, quindi senza dover installare alcun software sul dispositivo in uso, e pertanto senza doversi preoccupare delle prestazioni del PC, dello spazio disponibile su hard disk né dei tempi di installazione.

Cons

A volte l’ecosistema Microsoft è poco intuitivo, a partire dalla gestione del calendario che è accessibile sia da Outlook sia da Teams, con qualche differenza che può creare confusione negli utenti meno esperti. Su dispositivi Apple l’accesso a One Drive per l’archiviazione dei documenti è certamente meno performante dell’accesso ad iCloud, che è la soluzione proprietaria Apple.

Reasons for switching to Microsoft 365

Con Zimbra c’erano parecchie limitazioni per chi voleva utilizzare dispositivi Apple. Con LibreOffice c’erano problemi di condivisione con utenti esterni all’organizzazione. Zoom per le videoconferenze è un ottimo strumento ma le licenze sono molto costose e pertanto solo pochi utenti selezionati erano in grado di chiamare riunioni online, ora con Teams chiunque in azienda può creare una videoconferenza.

User Profile

Dayna

Verified reviewer

Company size: 2-10 employees

Industry: Marketing and Advertising

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

August 2022

Microsoft 365 is my favorite cloud-based, secure, software suite package!

My overall experience with Microsoft 365 has been great! I have been using them for 10 years and I have no plans of switching to another cloud-based software suite package anytime soon.

Pros

What I like most is how this software allows me to work from anywhere with internet access, from any of my devices after an easy app download. Updates are regular and accurate. I also love how all of my Microsoft Office products are kept in one convenient location, online, as well as in the apps. Microsoft 365 ensures I am always working on the latest version of documents. The price isn't too bad either.

Cons

The only downside to Microsoft 365 is having to have a reliable internet connection in order to be able to access my account and stored files.

Reasons for choosing Microsoft 365

I chose Microsoft 365 over alternative products because of everything that is included and the affordable price.

Reasons for switching to Microsoft 365

I made the switch because I purchased new computer equipment for my home office and personal use. I needed to purchase and install a licensed operating system on each computer, which was going to be expensive. I accidentally stumbled across Office 365, now Microsoft 365 and began researching the product. Once I learned that this software has everything I need and more, I purchased it immediately and have been a loyal customer ever since.

Heiko

Company size: 2-10 employees

Industry: Financial Services

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

October 2022

Erfüllt alle Anforderungen digital arbeitender Unternehmen und der Funktionsumfang wächst permanent

An Microsoft 365 kommt man im Geschäftsleben nicht vorbei. Der Funktionsumfang der Software ist exzellent. Die Verfügbarkeit ist sehr hoch. Die notwendigen Investitionen sind viel geringer als eigene Serverstrukturen.

Pros

Selbst mit wenig IT-Skills ist eine M365-Umgebung schnell aufgebaut. Es gibt sehr viele IT-Berater, die mit Rat und Tat zur Seite stehen, so lassen sich effizient individuelle Office-Umgebungen aufbauen. M365 wächst problemlos mit, wenn das eigene Unternehmen wächst. Weil sehr viele Unternehmen M365 nutzen, ist die it-gestützte B2B-Zusammenarbeit sehr einfach möglich und sehr sicher.

Cons

Der First-Level-Support ist unangenehm. Die Support-Personen betteln permanent um exzellente Bewertungen, auch wenn sie ganz offensichtlich keine Lösungen für Anfragen bieten können. Abgesehen davon, werden alle Probleme aber letztlich gelöst.

Reasons for choosing Microsoft 365

Ich nutze seit Jahrzehnten Microsoftprodukte. Microsoft hat nicht das beste Design und die beste Benutzerfreundlichkeit, aber man kann sicher sein, dass sich alle erdenklichen Geschäftsprozesse damit abbilden lassen.

John

Company size: 2-10 employees

Industry: Design

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

October 2022

Microsoft 365 Makes Things So Much Easier

Overall, I'm very pleased with MS 365! I wouldn't switch to any other Office-like product. I'm with MS 365 from here on out!

Pros

I especially love the fact that SharePoint is a part of Microsoft 365. All the software provided in Microsoft 365 is fantastic, easy to use and understand, and just works. Additionally, Power Automate makes it possible for me to automatically save emails that have attachments directly into a SharePoint library. That alone is a game changer! Love it!

Cons

There's very little that I dislike about this software. The admin side can be a bit confusing, but that's likely just me not knowing enough about it. I wish OneDrive was a bit quicker to sync too. That's the one major issue I have with this. Dropbox blows MS 365's OneDrive away when it comes to syncing speed.

Reasons for choosing Microsoft 365

The whole MS 365 package is so professionally put together and easy to understand. And there's so many training options available for MS 365. Other products seem a bit quirky and at times clunky.

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