As I mentioned earlier, for all our online communications and also for presentation and class team discussions, we mainly used email. With the onset of the COVID-19 Pandemic, management decided to leverage Microsoft teams with integrated voice and video calling features along with content sharing and presentations that enable seamless online classes, upskilling, online training, and webinars in the education sector across different geographical locations around the globe. I am also an Edtech Specialist and head of the Community Engagement and Extension Services in our department.

I am using Microsoft Teams for more than a year now every day with my students, colleagues, and others. There's a little learning curve with colleagues in using the application. I could share, manage and build team spaces. This is pretty useful in creating different school/business activities and seamlessly integrates other MS products. With integrated Voice and Video Messaging Services, Calendar scheduling, we can communicate according to the availability of users at any time. Also, I can configure my availability with various options or even modify it to determine that I am offline/not at the desk right now for other users to know. The best part is that I can use 3rd party integration application right inside MS Teams.

Sometimes Microsoft Teams get hanged because of network or Heap Memory problems, but this could happen with any communication software as we use multiple installed software on our machines to meet the distance education requirements. There is a minor delay between receiving a text on your laptop and your mobile device. Many times, it happens that I have to go out or take a break for some time, and I receive a message but with a delay on my configured mobile device.

We got to use it on daily basis as nothing best yet than this app for children online studies

We uses it daily for chat in between online class. For online exams For discussion in class. my kid specially enjoys it as its the time to meet and see her school friends face to face in corona lockdown

Many things i dsnt like about this app 1)- class or exam link is broken sometimes , and we get hangs and moves to whatsapp Student group for asking help for additional link to same class/ exam 2) average people have weak internet and this app runs good only on good to strong internet ,which causes video freeze , link dsnt open , ejection of student while running class and poor audio /video quality 3) if we get ejected from class before the class going to end we dsnt see the class link anymore in calender option.. teacher get annoying at us and we explains her the very helpless situation of app . 4)- we have to re request class link if we get ejected before the class ends, as calender option stop showing meetings links if time almost finished to re join.which is unfair

easy to conduct the team meetings and easy to share a screen with team members

no feedback at this time

Overall i like teams. It is easy to use and integrates well with my companies technology.

Honestly my favorite feature is the high contrast mode. Love the colors.

I dont like that it can be buggy and then I cannot communicate with my team.

Teams brings it all into a one-stop shop for you, making it super-simple for you to create a comprehensive space for you and your team to work on common work together. So if you're coming from the Skype environment, the idea of managing your contacts, chatting and calling, hosting and attending meetings, all from the same platform, is quite normal. But teams takes it just a little bit further and actually allows you to, not just share content, but store it and access it and collaborate and co-author it at the same time. Just a great opportunity there, really saves time.

Critical missing features namely: 1 Inability for co-organisers to moderate breakout rooms. This particular missing feature is the reason why people still are adamant to move away from zoom. I hope it could be introduced in the shortest time possible 2. Inability to create a group without exposing members' details to other members of the group i.e a group or team where members cannot see details of each other's profile or members remain anonymous. An example of this is when scheduling an interview and you do not want the applicants in the same group or team to interact. Microsoft Teams lacks this feature and makes it impossible to hold such discreet meeting of guest personalities whom you want to remain anonymous to each other during an interview

I use most functions in teams but i find it extremely helpful when im on a day off and a mechanic needs help or advice on something.

The fact it can be used for business and personal is perfect. I can use the meeting function to chat to team world wide.

I cant knock anything really. Im not going to make something up just for the sake of it.

We have an automated booking software that works with Teams and is critical to our business, most other companies use it as well so that helps. Also for our internal meetings with overseas staff, it's the go-to tool and books straight in our outlook calender.

Microsoft Teams integrates with all our other software seamlessly. When you use tech you want it to be easy to use, straightforward, and fit for purpose. Teams does exactly that and works perfectly for the intended purpose, and a little bit more ;)

I think that some of the additional features that Teams can offer, like document storage could be better advertised and explained. Most businesses have cloud-based storage solutions but if you could do it all in one place, which it does do, then it could be better explained. we didn't know it existed for a while, but I guess at first we wanted a video calling software and were simply focused don that, rather than what else can it do.

It's ease of use is very nice. You don't need a tutorial to use it and all the tools you need are apparent.

The fact that you cannot delete entire conversations - everything is stored. It is very much a privacy issue for us, as anyone on our IT team can access all conversations. Sometimes it is priviledged information that needs to be deleted after but to have to do it one message at a time is very time consuming and annoying.

8/10

It's collaboration and screen sharing features and notification on instant messages

The drawback is in its status display. Sometimes it shows Out of office even though we are active.

Teams is very robust and has a lot of options. I use Teams for chatting with co-workers, collaborating on projects, hosting and attending meetings, and compiling and storing notes to myself. I like being able to do all these things in one place!

I think the learning curve is a little steep for some of the more advanced aspects of Teams. You can chat and do simple things right off the bat, but it takes a little more time/learning to do some of the more complex things like group chats and meeting set-up.

overall experience is great with Teams! We love it!

1. Screen control is the most exciting feature2. Audio and video control with Nosie cancellation mechanism is good3. self talk, auto complete the chat function

1. Loss of data during trasmission 2. Unable to copy the data properly sometimes3.lack of chat lock functionality

Overall Microsoft Teams save me time and money. It is a very effective software. 10000% recommended.

Being able to communicate and see persons from any where in the world.

I don't have any thing that I like the least about Microsoft Teams

Teams has signalled a shift in the way those in our business communicate with one another. It has meant that instead of emailing back and forth, users now use Teams to IM one another. No longer do users attach files to emails and send them to one another; now they simply share files quickly and easily through Teams. This increased communication between colleagues and departments along with increased sharing of resources and collaboration on work projects has improved productivity significantly.

Teams is a very user-friendly application that facilitates communication between individual users and whole departments. IM capabilities mean that users can message one another to collaborate on projects and share ideas. Files and documents can be shared with others, and Teams also has audio/calling conferencing capabilities (part of Microsoft's vision to deprecate Skype for Business in favour of Teams) meaning users can meet and share ideas even if they are at home or away from the office. The mobile app allows you to chat to colleagues when you aren't at your desk. If users are part of a departmental team, they can view these teams within the app; they can message other team members, share files, and use other Microsoft-specific apps such as Planner or SharePoint if they have been set up. Meeting scheduling is also available from within Teams, linking up with your Outlook calendar. For administrators, it is easy to deploy and maintain the Teams application using GPOs, and the application itself is self-updating on startup.

Teams currently installs to the user's 'AppData Roaming' folder, which means that it is installed separately for every user that logs into the computer. It is quite resource intensive to run the applications compared to other communications apps. However, both of these issues have been flagged for review on the Microsoft Teams suggestions and feedback website, suggesting they will be rectified in a future release.

This is my favorite application and it is an amazing tool. I highly recommend it.

Microsoft Teams is an amazing collaboration product and it keeps getting better. From being able to do Live events to its integration of applications, Teams is my "go-to" app for communicating with my teams. The Video Conferencing is stellar and Microsoft keeps adding more functionality. Schools get Microsoft for free and there is not reason they should be using Zoom.

Unlike Zoom, the ability for webinars is lacking. Zoom has everyone beat here and Teams really could use this feature for Live Events. Also, Teams needs to integrate with Microsoft Bookings.

Like a million other people we have had to move to online meetings and transactions due to the Pandemic. There are other tools, and some of them are probably better for the video meetings aspect, but only Team has that integrated approach, especially with O365 etc. so overall the experience has certainly been positive. I have also found it to be very reliable, with almost no technical issues.

The biggest strength, by far, is the integration with other Microsoft applications, and in particular messaging and Sharepoint. Whilst the video function is probably the part I use the most, I especially like the fact we can work together, share files and chat all in one place.

The interface is a little too basic, but my biggest gripe is the lack of customisation, especially on simple things like video. For example, why can't I move the video windows around? Why can't I enlarge one, and reduce another? If you look the competitors, they all offer a bit more of a customised user interface. My second grumble is the disconnect between a team, a chat, and video call....why can they not be combined?

I enjoy using this product but will enjoy it more when the bugs are worked out.

I love that I can create different chats with different people. I can create different groups as well. I can upload emails into a teams channel for discussion with whomever I add to the channel. I like that everything is right in front of me to read and go back to when I need it. The feature my boss loves the most is video chatting.

When I have to search for something or go back a little way, my app completely shuts down every time. I don't even use the function anymore, So I have to scroll the whole time. I wish it had reminders on each of the messages like Slack does.

I have been using this for the past 4 years. My favorite collaboration application would be the Teams. It's one level above skype application, in terms of ease of use. Its more intuitive, powerful and easy to handle. It has all the feature needed to use and manage a team/organization.

The UI color balance. It's more professional and intuitive. I would say, it's the best for office use. It overtook skype in the market and it comes with the microsoft suite, which is an added advantage.

I really don't have anything much to say. I throughly enjoyed using this product on the whole.

Previous to using Teams most of our inner company communication was done via email, which lead to the every user have large mailbox sizes. It was this abundance of inner company emails, a lot of times with files attached, that lead to the death of our old Exchange email server and the migration to Exchange 365. Since Teams was included with our Office 365 subscription I made a push to get people to try it out. Once we over came the initial push back our employees started to realize the benefits of having a dedicated program for inner office communication. Eventually this started branching out to utilizing the collaboration and meetings features of the program. Teams has presented us with a cheap solution to many of our company's communication and collaboration issues and the adaption of it has definitely lessened the impact that new working conditions imposed by the pandemic has had on our company.

The chat feature is a excellent alternative to using email for inner company communication. Text conversations are much more readable than long email chains, and the option to have voice, video, screen sharing and file sharing all in one place has made inner company communication much easier.

The 'Teams' themselves are not as intuitive as they could be and it has taken longer to get our employees to buy into them as a means of collaboration and communication compared to chat. Looking through old conversations is cumbersome and finding old discussion topics is not as ease as email. While a word search is available it only will display a single message when a result is click without the additional context of surrounding messages. More options for viewing a searching old conversations would be extremely useful. The desktop Teams app uses a lot of RAM, older computers with less than 16GB might struggle to run it and other programs, which defeats the purpose of the application if it is not available all the time.

Microsoft Teams, Wow Wow Wow! Well long gone are the days of spending 20 to 30 mins trying to get all my learners to battle through Cisco WebEx's complex dial in process....OMG the nightmares so many of us had with that is just beyond belief. Teams has been a lifesaver, timesaver, stress reducer in a time of high anxiety. It's been a brilliant investment by our workplace. We have our working meetings so easy to set up and in contrast to other softwares, there is no time limit. We can pass files back and forth, open files simultaneously to work collaboratively. It's saving huge amounts of time, improved efficiency and hence increased productivity. It has been a brilliant promoter of paper free working, less emails, and more in the moment work.

The video conferencing, screen sharing and being able to invite a limitless number of colleagues to the meeting with such ease has to be one of it's top strengths. Live transcription on the go during meetings Ability to see our colleagues in the display individually or a together mode on the seats; it's an extraordinary touch. Absolutely love how you're able to change backgrounds throughout the meeting during conferencing Very easy to set up and in contrast to other softwares, there is no time limit. The ability to pass files & documents back and forth and to open files simultaneously to work collaboratively. It's saving us huge amounts of time, improved efficiency and hence increased productivity. Breakout rooms are a breeze to set up and makes life so much easier.

Low bandwidth can be an issue, would have to switch the cameras off to compensate. Have to mute chats to stop notifications constantly popping up in the bottom right hand corner - can be very distracting during sessions. The whiteboards need better integration, e.g. being able to prepare prior to session, save after completion of sessions etc.

Overall this is a very good tool that has changed how projects are run. It is well suited to our new hybrid work situations where some are remote and others are working on-site.

I use this product daily for my day job. Each day I attend a minimum of one or two meetings on MS Teams. It is great for hosting conferences and bringing people from around the world together. It is also great for one one one or group calls. I belong to several teams that host their info on MS Teams. It is great to have such a powerful tool.

The document storage can be a little clunky but that may just be the way that we use it. Does not interface well with our conference room audio/visual equipment when trying to use it as the host for a meeting. Must host from a separate PC, unlike a close competitor's product.

For better or for worse I can't imagine us not using Teams.

As we already used Office 365 integration was very easy, we adopted Teams when staff began working from home due to the pandemic - prior to this we were using Skype For Business for instant messaging. It has been essential in ensuring our company operated smoothly since we have adopted a permanent element of home working. It is regularly used for meetings, video calls and screen sharing.

The app is sometimes quite resource heavy depending on the length of a particular call and the number of participants. When screen sharing you can select a running application from a list but some don't appear in list (Power BI, for example) and you have to share your whole screen. Incoming call behaviour is sometimes odd, a call will ring the mobile app but not on desktop when running at the same time.

I love the fact that this is a very easy to use application, to chat with another team member, you just type their name in the search field. It also allows chats with each of the people who’ve accepted (and, unfortunately, those who haven’t replied or declined) appointments in Microsoft Outlook. I’ve not figured out how to disable the ability to invite me to chats about appointments I’ve declined (as I’m currently on some listserv that invites me to the wrong meetings — but this is an IT issue, not a Microsoft Teams issue, to be clear), but this is nothing major. Our organization used to use Skype, which was Microsoft’s only chat system previously, but Microsoft Teams has proven itself much more useful. I can chat with (ahem) teams of people or privately with one person. I’m shown the user’s availability status with an icon next to their profile photo, which is imported from their Microsoft account. These are two great features because, while they are not new or particularly innovative, it is familiar and therefore easy to understand. The paradox in software design is to make something brilliant and breakthrough while keeping it familiar enough that users don’t need a training class or instruction manual. The paradox with Microsoft Teams is that it might make more sense if it didn’t exist at all — meaning, all of these features could be enhancements to Microsoft Outlook. But that same argument could be made for all Microsoft Office products. Overall 4/5

It’s seamless integration with other Microsoft Office products so that no new knowledge is needed to use and all of the features of other products are repurposed in this one.

Ironically, this application might be better suited if it were merely an enhancement of features in Microsoft Outlook.

In a world where working remotely has become the norm, the need for platforms like Teams is vital! When my technical product support group was working in an office setting, we could walk over and ask colleagues for input while we had a customer on the phone line waiting for assistance. When working remotely, Teams allows us to very rapidly send out a question to our group and get instant feedback. We use it eight hours a day, every day. Teams also allows us to maintain some "relationships" even when we are in different locales. My manager calls it our "virtual aisleway", meaning we now do via Teams what we used to do at the office: chat in the aisle at work about business or personal life, just staying in tune with each other. I have found myself multiple times laughing out loud all by myself at my home office because my colleagues and I get involved in a light hearted Teams conversation about something off-topic. A little levity can go a long way in making one's office job a more pleasurable experience! And a happier employee is a more effective employee!

Most of the tools and icons (e.g., "attach", "share screen", "add participants") in Teams are intuitive and universal, which is important. Most users jump in and learn by doing, not receiving any formal training. It is so helpful to be able to attach a photo of a customer's product concern in Teams so our technical product support group can view it and discuss it. It is also useful that one can search Team conversations by a particular keyword, so if you want to locate a conversation about a subject from prior weeks, you can. I don't know what we would do without the ability to phone each other through Teams! All day long, we make quick calls to each other, no cell phone needed! The steps are so simple: select a name, and click on the phone icon. We used to use a different group chat platform, but since Teams is the most up to date Microsoft collaboration product, it syncs seamlessly with all of our other Microsoft apps such as Outlook. For example, all of the Teams conversation and meeting information can be referred to in Outlook.

When joining a Teams meeting, I always get tripped up by the screen that pops up. It asks how I want to join the meeting. Do I download the app, continue on the browser, or open an existing Teams app? Plus a separate window opens that says Open Microsoft Teams? This all confuses me. Can it not be detected how I always join my Teams meetings every day? Can it not detect that I already have downloaded an app? I would recommend that it be made more clear how to "Reply" to a group conversation. The key is to Reply within the same conversation thread! I can't tell you how many times colleagues type a reply to a thread in the New Conversation field rather than the Reply field. Then we have a very disjointed conversation going on. Perhaps Reply needs to be bold face or a different color? When changing your availability status, there are two statuses that are amber colored. One status is "be right back". The other status is "appear away". Why is there one status color for two different statuses? Finally, on a lighter note, I think more emoji choices are needed. We have a lot of fun batting conversations back and forth all day at work, and some additional emojis to convey our emotions would be helpful. I find myself using the "thumbs up" symbol all day long as a catch-all to say I agree, or I got your message, or Thank you, or That makes sense, or even You're welcome.

Microsoft Teams is a very good Knowledge Management tool with very nice Instant messaging and Collaboration features.

Microsoft Teams is a very nice Instant messaging and collaboration software. Microsoft Teams is getting popular and many organizations have slowly started implementing the same. Microsoft Teams includes very nice features like Instant messenger which useful for the employees to chat with other co-employees within the same organization quickly and getting answers when needed. The other features are Calendar which allows the user to quickly schedule meetings, plan there schedules, Join the meetings with Audio & Video and also one can easily share their desktop or applications during the meetings. Microsoft teams also allows to have group conversations, get notifications on the chat messages, one can easily share screenshots or images during the conversation for quick clarifications, Wiki allows more than one person edit and update on the fly. One can also add the attachments required during the conversations. Microsoft Teams can be accessed through the software installed or using Browser to quickly join the meetings. One can also add other small applications within Microsoft Teams for better collaboration among the teams. Microsoft Teams also has a mobile app which allow the user to quickly join the meetings.

Microsoft Teams though very popular also has few demerits. Microsoft Teams is a proprietary product and it is a paid tool. It also has limited free version but not preferred by organizations. There are issues like Audio disturbances and sometimes it take too much time to join the meeting as the application need to load initially. In big organizations there will be more than one Instant messenger and this can create confusion. Most companies already has Skype and have started with Microsoft Teams & both do not sync and update status during meetings.