About Miro

Miro is a cloud-based collaboration tool for small to midsize businesses. The solution features a digital whiteboard that can be used for research, ideation, building customer journeys and user story maps, wireframing and a range of other collaborative activities.

The solution’s whiteboard toolkit enables users to create mockups and schemes, write down ideas and leave feedback on other members’ input. Boards can be created using pre-loaded templates and can be converted into a presentation or saved as a PDF.

Miro also comes with an integrated library of icons, wireframes and other content. Users can also upload files, images and documents from their computer or Google Drive.


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Supported Operating System(s):

Web browser (OS agnostic)

514 Reviews of Miro

Average User Ratings

Overall

4.73 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(427)

427

4 stars

(112)

112

3 stars

(12)

12

2 stars

(3)

3

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 514 results

March 2021

User Profile Picture

Maszni from Astro

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Entertainment

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2021

Right tool for online visual collaboration

Miro is the most constantly software that we have use when the pandemic hit our country, and we need to work remotely from home. It has all the tools that we need to collaborate on task and project and it work on real-time setting. We are really happy adopting this software as part of our work system.

Pros

Online meeting and project discussion in online settings is the strongest feature that Miro has offered. Screen sharing is the most important and really critical feature that me and my team need when we are doing an online meeting for our project discussion as it will help us to visually showing our computer screen for other to see the point that i am presenting.

Cons

There are some bugs with the screen sharing, like it won't load my audio file and failed to play it but work correctly with the video file. The whiteboard has no board to its canvas and if not control correctly it will taking too much resource of my computer RAM and will drag my computer to run slowly.

Reasons for Switching to Miro

Miro has a digital whiteboard that we really need to make the online discussion session more meaningful.

October 2021

Kenneth from Thornton Tomasetti

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Construction

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

October 2021

Tracing paper and pen in a virtual environment

With remote working, collaborating on complex design related problems became much more difficult. Screen sharing with snapping images and marking up was a quick fix, however this was slow and a 1-way communication. MIRO solved all of this and became the virtual equivalent of rolling out tracing paper and having a handful of people developing the design simultaneously. I think that it would be useful to enhance the sketching experience further. If there could be a virtual tracing paper with variable opacity to contain (group) a series of sketches similar to a frame this would be useful. This is currently possible with multiple objects but it becomes unwieldy. This would also allow the development of a simple layer system. Partial deletion of a hand drawn line would be really helpful. (I have in mind some of the user-experience of the Procreate sketching iPad app)

Pros

I found MIRO intuitive with no training necessary. You can invite collaborators effortlessly with only browser access required. This has been transformational for me during remote working.

Cons

When boards become large, the download process can be a little slow and it sometimes trips up with downloading the content that is currently in the viewer's screen. This can easily be resolved by archiving and starting a new board. Perhaps an option of local caching some content could be useful.

Reasons for Switching to Miro

Ms Whiteboard was glitchy, did not have much rich content, and most critically you cannot see other users' pointer location. Pointer location is absolutely necessary to have a meaningful design discussion.

September 2021

Cynthia from The Jerk Researcher

Company Size: 1 employee

Industry: Professional Training & Coaching

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2021

Now I Can't Live Without It

The flexibility of this product is astounding. I can use it for almost every element of my daily workflow as a self-employed business consultant. I use boards to keep track of what tasks are on my plate today as well as which ones are on deck. It's cut my time putting new presentations together by half, since I can brainstorm what I want to include and organize it quickly which cuts down on the time I actually spend putting slides together. Plus, it makes workshops a snap since I can illustrate changes in real time or even invite attendees to collaborate live. I use it for marketing too - brainstorming our marketing story and persona and moving seamlessly into wireframes. I originally used it with one of my clients, but am now a subscriber myself who recommends it to everyone I know.

Pros

My favorite thing about Miro is it's flexibility. I have a hard time thinking of a business problem I want to work on where Miro isn't helpful - which is great a solo business owner. From task tracking, the brainstorming content creation, marketing, and monitoring strategic improvement (with approaches like traction) Miro is up for just about any challenge.

Cons

I'd love to see the ability to do more customized branding, to integrate our favorite fonts and use a wider palate of colors.

Reasons for Switching to Miro

I felt like not only did Miro offer mind mapping elements, but in many ways it was easier to use, since I could connect other elements (like stickies, shapes, etc.) to one another easily. There were also so many other features to Miro that simply weren't included in something like MindNode.

March 2019

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

1.0

Functionality

3.0

March 2019

Growth, VC funding & re-branding cause my love affair with Miro (Realtimeboard) to end

I had an initial love affair with Realtimeboard and had a subscription since 2016/17. Growth and then VC funding last year together with the re-branding debacle are forcing me to re-think that love. It's been unrequited for the last while. :-( NPS scores

Pros

Easy to use, excellent real-time capabilities

Cons

Poor customer support & dishonesty. The change to Miro saw them stiff paid Premium users of Realtimeboard and not honour the remainder of their subscriptions Slow pace of feature development No offline capabilities

October 2021

John from Jakaya

Company Size: 2-10 employees

Industry: Internet

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2021

An app I've been looking for, modern diagramming done extremely well

I'm a designer by profession and am used to design tools, and this feels like one, but one that is very easy to grasp and seems to know what it is that you want to do. Definitely the diagramming app that I've been looking for the past 2 decades. Thank you Miro team for making this, the other apps before were just so clunky.

Pros

It's very intuitive. It responds in a very fluid and responds in ways that it seems to know what you're trying to do. I've used other diagramming tools for the best part of this century, like Visio, Lucid, Omni, and all of them were just so clunky and restrictive, they have very strict ways of working and are very 'enterprise' orientated, like made for The Office, and so I would use vector apps like Sketch, of Flash (before) in order to make diagrams. But then, I stumbled upon Miro, and it was like dafaq? This is the app I've been looking for, and it worked in ways that

Cons

Honestly, nothing. A few small things, but they that have been ever so slightly irksome that I fail to recall.

Reasons for Switching to Miro

All those apps I used before are just so clunky and restrictive. They are like an old-fashioned schoolteacher that wants you to work in a formal and 'enterprisy' way. No matter that every release that I hoped for some kind of flexibility, but alas, it was not to happen, I gave up on them many times.