Missive

RATING:

4.9

(70)

About Missive

Missive is a team inbox for email collaboration. Users can chat with teammates right via the inbox, share attachments and assign task. It includes shared labels, which help professionals organize conversations by project or department such as customer support, marketing campaigns and more.

Missive Pricing

- Free - $18/month - $30/month - $45/month Details: https://missiveapp.com/pricing

Starting price: 

$18.00 per month

Free trial: 

Not Available

Free version: 

Available

Missive inbox
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Missive Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

5

Most Helpful Reviews for Missive

1 - 5 of 70 Reviews

User Profile

Stijn

Verified reviewer

Automotive, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Missive Fan

PROS

Missive is the most cooperative, customer-oriented and modern email client I have ever worked with as an organization. As responsible for all automation and processes within the organization, I have become a fan of Missive over the past +/- 1.5 years and have already recommended it to several companies in my area. Good UI/UX, always in development and they really want to think about solutions in processes within your organization.

CONS

The only thing I'm missing is a Zoho connection

Christian

Information Technology and Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

Great solution to email/conversation management with clients

The team at Missive is great to work with, responsive and knows their product well.

PROS

Great interface design and powerful rules engine.

CONS

Calendaring is just okay - still using another tool for this aspect of our workflow.

Reason for choosing Missive

Collaboration with other team members, routing emails almost like a ticket management system, and the rules engine.

Reasons for switching to Missive

Collaboration with other team members, routing emails almost like a ticket management system, and the rules engine.

Laura

Real Estate, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

FUNCTIONALITY

3

Reviewed October 2019

Missive Review

A great resource when working with many different types of email platforms and communication platforms.

PROS

My favourite part of missive was that we were able to integrate other programs and platforms into our Missive. Giving us more abilities than if we were just using one program.

CONS

Because of the fact that we were integrate other platforms into our Missive use we would sometimes run into troubles if one platform upgraded and the functionality stopped between the two.

Debby

Leisure, Travel & Tourism, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Missive can be as powerful as you like it to be

Good experience overall with support, onboarding, billing, and the product.

PROS

I've searched for similar software for what I need.. team communication and email management. I like the interface to communicate with my team, assign tasks. I appreciate that it works with Microsoft 365 products. A lot of similar services only works with Google. Although I wish they do not only work on chained/treaded email, it does has some advantage and I can understand why they need it that way. I use it daily to communicate efficiently with my team on emails received and assign tasks.. or for internal communication. There are lots more features we are not using yet. But it can be as powerful as you need. I think pricing is fair for what it offers. and the product doesn't have down time. Support is consistently good. There are lots of training offered.

CONS

Has to have chained/treaded emails. a learning curve to set up the rules and settings.

Reason for choosing Missive

All other products require using Gmail. or more expensive unless you really have a team.

Jonathan

Wireless, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Most Comprehensive Email App

I have to share that I was very close to canceling my Missive subscription to find some savings due to a recent pay cut I was asked to take. After trying out other software, I could not leave Missive. Nothing beats it in terms of customization and feature set that makes my email life productive.

PROS

The amount of options and customizations. The integrations, clean layout.

CONS

The cost. It's quite expensive being a single user not having my company pay for it.

Reasons for switching to Missive

Spark made drastic design and functionality changes that disrupted my workflow.