About Mural

MURAL is a collaboration platform designed to help organizations capture and analyze ideas and create custom workflows to handle project management operations across teams. The platform includes scheduling capabilities, which enable administrators to set timers for tasks, lock content, invite members and define role-based access, allowing members to view or edit specific sections of the whiteboard.

MURAL lets managers schedule and run brainstorming sessions in a digital workspace using online workshops, customer journey mapping and strategy evaluation. Features include polls, post-meeting debriefs, custom templates, single sign-on (SSO), IP whitelisting, thinking canvas and more. Additionally, users can organize information in documents using f...


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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

71 Reviews of Mural

Average User Ratings

Overall

4.5 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(44)

44

4 stars

(23)

23

3 stars

(3)

3

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 71 results

March 2019

User Profile Picture

Daniel from Bedtime for Big Monsters

Verified Reviewer

Company Size: 2-10 employees

Industry: Design

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

No other Product Even Comes Close

This tool achieves many problems and is suitable for everyday use, personal use, small groups, and large working groups. Personal Use: visual organization and planning Small Groups: can quickly move ideas into visual representations that make it very easy to share with other people. MURAL's often become the foundation for projects which people come back to time and time again. It is very satisfying to collaborate with colleagues in this way as much of the applications we use day to day are only design for single users. Workshops: MURAL is powerful when put in the hands of a facillitator who can then guide a group of people through experiential learning and discussions which lead to emergent thinking and non-intuitive insights. Visual Documentation: Over the years I have become very proficient as a visual note taker in mural and can listen to speaker or meeting proceed and capture the meeting in a visually engaging way.

Pros

Mural is hands down the most versatile visual communication tool available today. What I love the most is that I can use the tool every day and that its easy enough for most people to get the hang of within a few minutes, allowing anyone to interact in high fidelity.

Cons

The one thing I don't like about Mural is that some people aren't pro users—I wish everyone were =) Also wish that MURALs could be a first class object in GSuite's Drive =)

October 2021

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

October 2021

Excellent planning tool - a bit challenging online collaboration

Overall, the sessions we have used Mural were very productive and in some cases we were provided with insight (from the guides) that would not be part of our original options. This is an excellent feature that elevates our performance.

Pros

1. Many templates and guides to use out of the box - excellent! 2. A team can be introduced / onboarded easily, especially with the self-explanatory guides

Cons

1. The app is heavy for online collaboration when there is an issue with limited bandwidth for example

Reasons for Switching to Mural

We wanted to use a visual collaboration tool with many options/templates to accommodate different needs within the same app.

April 2021

Jennifer from Soulsight

Company Size: 51-200 employees

Industry: Design

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

April 2021

Perfect platform for design work sessions!

Solving design work sessions and visually organizing projects.

Pros

I'm a designer and given our agency is now WFH, we are all really missing our work sessions, locked in a room looking at a whiteboard, sketching, taping, etc. Mural has let us do that now digitally! Thank goodness! When one of my designers need me to review something, we set up a mural and I can sketch over their designs or leave post-it notes, plug in images for inspiration, anything. It's been such a game changer for agencies and designers.

Cons

I wish you could expand the artboards more or even have the option to do multiple artboards! There are times when we have huge projects that go on for months and we run out of room. Would love to have that be more flexible!

Reasons for Switching to Mural

Not enough guaranteed privacy and security.

September 2021

Noemi from OneHope, Inc.

Company Size: 51-200 employees

Industry: Research

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

September 2021

The perfect place to make sense of your mind

Overall, mural is my go-to for sense making - both of my own thoughts and those of a group. Its a perfect, no frills, low-risk way to get ideas down on paper and analyze, refine, synthesize. It moves my work forward tremendously. For people who are visual or external processors like myself - it's an excellent tool to facilitate these processes.

Pros

I love that mural gives me the tools to dump my ideas into one place and sort them. They offer great templates that give me a way to get started without being intimidated, and I love that I can invite coworkers in this space to see my thinking and to document their thinking there as well. Great springboard for conversations.

Cons

Sometimes I get a bit confused with the level of zoom and the amount of space available. I sometimes feel like my level of zoom and the sizing of the post its is not calibrated. it's hard to know how much to zoom in so that I can still read what's on sticky notes while still seeing the surrounding ones.

July 2020

Andrew from HPE

Company Size: 10,000+ employees

Industry: Computer Hardware

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

4.0

July 2020

An excellent team collaboration and brainstorming platform

Despite some of the functionality having an additional learning curve, Mural serves as an excellent way for remote teams (and even teams just wanting a more 'digital' brainstorming experience) to collaborate.

Pros

I love how easy Mural makes the process of visual 'mind-mapping' among remote co-workers. If we want to do an exercise, for example, that requires virtual 'sticky-notes' for brainstorming process improvements, Mural facilitates this process seamlessly.

Cons

Mural does take a little time to get up to speed on using it. You can definitely jump right in on some of the basic features, but to use some of its more advanced features (keyboard shortcuts, for example), it will take some time to learn them.

Reasons for Switching to Mural

Cost - For the limited use that we were planning on using it, Miro's price would not have been justified.