--- title: "Mural Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Mural. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Mural is a good fit for you!" source_url: "https://www.softwareadvice.com/collaboration/mural-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Agile Project Management Software](https://www.softwareadvice.com/project-management/agile-comparison/) / [Mural](https://www.softwareadvice.com/collaboration/mural-profile/) / Mural Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/collaboration/mural-profile/) Reviews [Alternatives](https://www.softwareadvice.com/collaboration/mural-profile/alternatives/) # Mural User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 136 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.4/5 - Value for money: 4.2/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 85 reviews (63%) - 4 stars: 42 reviews (31%) - 3 stars: 7 reviews (5%) - 2 stars: 1 reviews (1%) - 1 star: 1 reviews (1%) ### Most mentioned pros - The voting session feature is also excellent for making decisions during a live workshop. - I can make my board look very aesthetically pleasing and aligned with our brand colours. - The connection to data sources is direct and easy, and allows us to keep the boards updated continuously. ### Most mentioned cons - How difficult it is to get our IT department to understand that this is much more than a digital whiteboard like inferior products such as MS Whiteboard - Now it's in the drop down menu next to the drawing name. WHY? How did that change help users? - To begin, the interface is littered with many tools and buttons meant to facilitate collaboration; I found this to be somewhat bewildering before I had completed my first Mural. ## Mural customer reviews Showing reviews 1-25 of 136 (page 1). ### Mural is the tool that allows you to interact with people from different cultures and ways of thinking/acting. - Overall rating: 5/5 - Reviewer: Valerio A. - Verified reviewer: Yes - Industry: Automotive - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mural is the tool that allows you to express yourself and what you want to communicate, adapting to your needs and those of others. It is not just a tool, but an important means of synchronous and asynchronous interaction and communication. It can be used both for personal reasons (organising trips, activities, book reviews, study notes) and for professional reasons in teams and to support entire organisations. #### Cons I really appreciate how user friendly it is and full of templates you can use and customize for any need. Also great is the customer care and IT support. --- ### Excellent tool for ideation and collaborative processes - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. At the top of the tools that I use for collaborative process. I compare with other tools as Miro and Lucidchart and Mural is the best for far. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The tool includes many functionalities to share ideas and customize boards for almost any king of collaborative process (Design Thinking, Agile Ceremonies, Kanban boards, etc). #### Cons Maybe simplicity of the tools, when you are using the tool for a long time and get familirez with it, you going to need some strongest functionalities ir order to cover more ideas that come to you during the creation of boards. #### Reasons for switching to Mural Mural is way easier to use and with more functionalities. --- ### Good, but not made for designers - Overall rating: 3/5 - Reviewer: Audrey H. - Verified reviewer: Yes - Industry: Financial Services - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros Mural is pretty good and usable, but there are some limitations for certain people/workflows. It’s definitely tailored toward people who host workshops, retros, etc., so if you’re doing that, I think Mural will be perfect for you. It’s got an integrated timer and tons of templates you can choose from. Oh! And I appreciate whoever’s idea it was to name every single color. :) #### Cons Making a table or grid is impossible. I use Mural mostly for sharing copy-related work so there’s a lot of text heavy stuff I need to write in there. Making my own table takes so much time (is the connection tool technically the line tool????) but that’s the best way for me to organize info a lot of the time. Also frustrating is double-clicking and creating a sticky note instead of a text box. If there was a way to change this default option, it would save me a LOT of time. Infinite Canvas is a great addition but can we lower the opacity on the dot grid? It is very loud. #### Reasons for switching to Mural Required by company --- ### Mural is the corporate version of Miro, it feels sluggish and uninspiring - Overall rating: 4/5 - Reviewer: Nick S. - Verified reviewer: Yes - Industry: Market Research - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's for online collaboration mostly. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 2/5 #### Pros It does what it says on the tin. You can still manage your way around in the app, it's just that it doesn't inspire much in the way Miro does. Templates are unappealing, fonts are unappealing and it takes effort to adjust everything to your own liking, more than it should. #### Cons I just really miss using Miro to be honest. Mural has everything Miro has, but in a lesser form. It's like Powerpoint vs Keynote. Powerpoint definitely will get the job done but if you want to have more control or use advanced features you will want to use Keynote. As a designer I miss that in Mural. In that same fashion, Mural also allows you to have more administrative rights over others, just like Powerpoint can force you to use company templates in limited ways. #### Reasons for switching to Mural Our company chose Mural as the company wide tool. --- ### Excellent planning tool - a bit challenging online collaboration - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Mining & Metals - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, the sessions we have used Mural were very productive and in some cases we were provided with insight (from the guides) that would not be part of our original options. This is an excellent feature that elevates our performance. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros 1. Many templates and guides to use out of the box - excellent! 2. A team can be introduced / onboarded easily, especially with the self-explanatory guides #### Cons 1. The app is heavy for online collaboration when there is an issue with limited bandwidth for example #### Reasons for switching to Mural We wanted to use a visual collaboration tool with many options/templates to accommodate different needs within the same app. --- ### Mural makes remote brainstorming sessions even more fun than in-person - Overall rating: 4/5 - Reviewer: Kim G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Mural makes brainstorming sessions very fun. Which is especially important for teams that mostly work from home. #### Cons It takes some time to master Mural to use its full potential. #### Reasons for switching to Mural Mural offers more features for the same price --- ### Mural Good for One Time Use But NOT a Long Term Strategy - Overall rating: 3/5 - Reviewer: Derek O. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Easy at first, but really not good for business processes and long term scalability #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Functionality: 2/5 #### Pros Easy to access, and get everyone onto the platform. Fun animal names were a nice touch. The interface has improved over time but is fundamentally flawed. #### Cons Was a glorified whiteboard. For the price we would pay to support the business, Mural would do little more for us than to provide a simple whiteboard to put down ideas and discuss. Although this is nice to get ideas out there - it lacks the ability to create structure and keep things organized over time. Would find ourselves consistently looking for information as it was lost - not sure how we could've implemented the software in a valuable way in the long term. #### Reasons for choosing Mural We tried Mural for a few months but didn't find we could've used it long term and lacked a lot of the IP some other software was offering us at the time. --- ### Good, can be hard to access at the beginning - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: E-Learning - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered I use it for workshop facilitation #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros Best feature is the outline function which allows you to create steps into the MURAL #### Cons Commands are not intuitive Sticky notes are always the same size shapes can be a bit unflexible #### Reasons for choosing Mural It was already being used in my organisation. --- ### An excellent team collaboration and brainstorming platform - Overall rating: 4/5 - Reviewer: Andrew B. - Verified reviewer: Yes - Industry: Computer Hardware - Company size: 10000+ employees - Product usage: Used monthly for less than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Despite some of the functionality having an additional learning curve, Mural serves as an excellent way for remote teams (and even teams just wanting a more 'digital' brainstorming experience) to collaborate. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros I love how easy Mural makes the process of visual 'mind-mapping' among remote co-workers. If we want to do an exercise, for example, that requires virtual 'sticky-notes' for brainstorming process improvements, Mural facilitates this process seamlessly. #### Cons Mural does take a little time to get up to speed on using it. You can definitely jump right in on some of the basic features, but to use some of its more advanced features (keyboard shortcuts, for example), it will take some time to learn them. #### Reasons for switching to Mural Cost - For the limited use that we were planning on using it, Miro's price would not have been justified. --- ### Great digital whiteboarding tool - Overall rating: 5/5 - Reviewer: Sarah S. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have gotten our team on board to use Mural when we'd typically use a whitebaord in meetings. it's been great for facilitating brainstorm sessions or mindmapping in our remote environment. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I find Mural more intuitive to use and less buggy than other whiteboarding tools. The app especially syncs quickly so you can use an ipad and pencil to write on the whiteboard, and have it projected through a desktop to a conference room or virtual meeting. I also like that the white boards are infinite (or at least as far as I can tell). Even though the number of free boards is limited to three, you have tons of space to work with in each one. #### Cons I don't love the provided templates; I typically end up using my own for simplicity. #### Reasons for switching to Mural Miro was getting really buggy and difficult to use. A lot of the commands changed and it wasn't as intuitive as when I first started using it. --- ### Makes the whiteboard a central hub for planning and representing achievements - Overall rating: 5/5 - Reviewer: Mor L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Mural has enhanced the value of the whiteboard in simplifying the workflow, enabling us to integrate it into all our meetings to document all its outputs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mural added life to the whiteboards, making them interactive and more expansive. I loved the ease of reviewing with Mural, all participants can enter their ideas and they are easily linked more than once until we reach the path that everyone agrees on. I loved Mural’s efficiency in documentation, as it records all the times of modifications and who made them with all efficiency. It is great that Mural simplifies the layout of the boards, with many options for font style and size, arrows, text spaces. I loved the ease of inserting images and charts in the required size within the same board. The connection to data sources is direct and easy, and allows us to keep the boards updated continuously. The templates are more than wonderful, and allow us to create many boards and charts and include them in reports or presentations with ease. #### Cons I cannot hate any feature of Mural, its constant real-time notifications enhance the speed of response. --- ### A fun way to collaborate - Overall rating: 5/5 - Reviewer: Princess N. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Using Mural allows ideas to flow easily, really effective in brainstorming. You just put in ideas via sticky notes or place text in shapes or photos then members can organize them the way they want to. Definitely it is a fresh way of exploring creativity within the team. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Mural makes collaboration enjoyable as you can be creative on how your boards would look like. Your board for today's design thiking can be transformed to a fresher more creative layout the next day. Truly, sky is the imit with Mural! #### Cons The flexibility it brings when it comes to real-time updates especially for multiple users make the board a bit unorganized which is why locking objects should be easily accesible anytime and keyboard shortcuts should be presented easily in tutorials. --- ### Looking for an online whiteboard, I discovered much more when I found Mural - Overall rating: 5/5 - Reviewer: I Heng M. - Verified reviewer: Yes - Industry: E-Learning - Company size: 201-500 employees - Product usage: Used monthly for less than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Mural is literally the one software product that I started using for remote learning but continue to use even when teaching in person because I believe it truly supports collaboration, brainstorming, and mind mapping. I actually tried many other products and none of them comes even close to Mural for these purposes, for its ease of use, and for its flexibility. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros When teachers ask me if I have any go-to tools for remote learning, I always tell them about Mural. During a difficult year adapting to the challenges of teaching online, Mural was a bright spot because although I had only been looking for an online whiteboard, what my students get when they use Mural is so much more. 1) It's easy to use...my students were able to find and use the tools without instructions or guides. 2) It offers many ways to express and connect ideas with a palette of tools and a convenient interface. 3) The facilitator can build custom thinkspaces or choose from a variety of templates, and also decide what elements to lock in place. 4) There are different participation levels, including the "visitor" level which allows anyone with the link to join a collaboration. 5) The "wall" space is giant...I have never run out of space, and easy navigation and zooming provide easy access to the whole space. #### Cons The only aspect I've found a bit challenging for those new to Mural is that sticky notes or text boxes sometimes pop up in unexpected places. As a facilitator, I sometimes have to roam around and delete unused elements that participants created but didn't find. --- ### High efficiency in collecting and arranging members' ideas in an organized manner - Overall rating: 5/5 - Reviewer: Lora S. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Mural helped us a lot by taking advantage of the time of remote meetings and achieving the desired goals, so that we can collect ideas directly from the participants and integrate them into a clear, arranged and agreed upon scheme. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mural is one of the best whiteboards, as it is responsive, so we can participate remotely to complete the scheme that we are working on preparing very smoothly. I greatly appreciate the ready-made templates that Mural provides, as they give us advanced resources and ideas that help us be creative by implementing what we need during the brainstorming stage, or when planning work programs. I really appreciate the many formatting options and also the colors that we can add to the text boxes and the different shapes. It's great how Mural can see the edits that a member has made, and also how we can vote whether or not to approve them. #### Cons Not many negatives, as the Mural interface is very intuitive and easy to use, but since the members involved in preparing a chart do not have the same ability to format shapes and texts as required, this leads to double effort when formatting the agreed chart in its final form. --- ### A great tool for students, educators and teams in the education sector - Overall rating: 5/5 - Reviewer: Ana S. - Verified reviewer: Yes - Industry: E-Learning - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered It allowed having a consistent idea spread through our many team members. We all participate in created moodboards and guidelines for every project. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It made our lives so much easier. When having a lot of on-going projects with a big graphic design team it was hard to keep track of guidelines, styles and visual references without having to constantly ask each other for guidance. In Mural we keep murals for every project, designers go here everytime they have to participate in a new or existing project and document visually how it looks like and set all the important media accessible for everyone. #### Cons When we were considering it, we knew it was exactly what we needed but it was too pricey for our capabilities. After reading, we realized that they gave us a free year because we're on the education industry. This can be renewed once the year ends. --- ### Very helpful collaboration tool - Overall rating: 5/5 - Reviewer: Gregory L. - Verified reviewer: Yes - Industry: Financial Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros I love how Mural helps the team make simultaneous comments, its versatility in using as an idea board; its ability to help us map an entire process as a flow chart and then manipulate the diagram according to our needs. I also love the sharing aspect as it becomes a way for us to communicate as if we're all in the same room. #### Cons Navigating a large mural in terms of the sizing bar can be tedious. I often have to enlarge and then reduce the size in order to zone in on a particular section and see it clearly. --- ### A worse version of miro - Overall rating: 4/5 - Reviewer: Ben G. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros the icons (seems like a noun project integration) and the ability to select any color for stickies #### Cons it's not always so intuitive and the white boarding doesn't feel infinite --- ### Mural is one of the best collaboration tools you can find - Overall rating: 4/5 - Reviewer: Leonardo V. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We use it for everything, standup, retrospectives, mind mapping, online collaboration and much more. There are a lot of great templates. #### Cons It is expensive and some templates are tricky to use. --- ### Mural enables easy digital collaboration from novices to pros - Overall rating: 5/5 - Reviewer: Rob W. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've been able to grow with mural and explore new worlds of collaboration ... both enhancing face to face workshops and enabling remote collaborators to have equal voices. Support from the mural team to help us explore new ways to effectively collaborate (not just use their software) have been compelling. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really appreciate how easy it is to dive in and get started with little complexity or knowledge. Drop some stickies on an empty whiteboard and you're off ... or play with templates, voting, and other advanced features to drive amazing new collaborations that are only possible in the digital world. #### Cons In the past, I have disliked the lack of feature parity between web and mobile versions. That has recently improved. --- ### Amazing tool for arranging complex info - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Design - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This is a foundational tool for us for capturing any postit note exercise or workshop session. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros This tool allows teams to take the complicated, organically generated, unsorted data that can come out of brainstorming or workshops and arrange it into something meaningful. It creates a standard language for teams to express this info. It's quick to learn and easy to use, and allows for the right type of expression for any info set. #### Cons Administrating a team could be done better. It's too easy to invite more team members than your plan pays for. This is because the button to share a mural to an email address (which adds a team member) is easier to get to than the link to share anonymously. Fortunately there is a 30 day grace period for these mistakes. --- ### Mural - Think together from anywhere in the world - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have used Mural for some important brand planning that involved many cross functional teams - having everybody be looking at the same content and collaborating in live time was so much more efficient that having to hold 5 or 6 separate brainstorms with each team. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Really easy to pick up this tool and use it broadly with client teams, doesn't require app download which is great as some companies have app restrictions. Easy navigation that even non tech-savy people could quickly adapt too #### Cons Can be difficult to use on a tablet - not as intuitive --- ### Good tool for ideation across teams - Overall rating: 5/5 - Reviewer: Alek V. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used monthly for less than 2 years - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered It’s a useful tool for ideation but I prefer it for smaller groups #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ultimately this tool is great if you have teams located in different offices and you can’t physically get together #### Cons There are so many functions available. I find setting up a Mural board can be time consuming and inevitably I forget to lock something down and a user goes rogue and messes something up or moves something they shouldnt #### Reasons for switching to Mural More interactive --- ### Mural for small teams - Overall rating: 5/5 - Reviewer: Sabina H. - Verified reviewer: Yes - Industry: Graphic Design - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Mural is similar to many other products but I like it the most because of the simple and clean user interface. Collaboration with team was never that easy and even the shyest people feel free to share ideas. #### Cons Sometimes when you write too much text to sticky note, it becomes unreadable --- ### Wayfinding is a little weird - Overall rating: 4/5 - Reviewer: Missy Y. - Verified reviewer: Yes - Industry: Computer Software - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros The mural.ly team is constantly garnering feedback in order to improve the product. While mural is a great concept to digitize the whiteboard, the execution is solid with room to improve. Great selection of icons and stickers. #### Cons For my peers, I have observed it requires a higher learning curve in order to understand the controls and wayfinding around the board. --- ### Simple - Visual - Powerful - Overall rating: 5/5 - Reviewer: Lee D. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered Mural is the most intuitive and creative ideation software I have come across. No idea can hide if you get your organization on-board. There are low barriers to learning the tool so it is an easy sell. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's a virtual design studio on your computing device (yeah I said that). #### Cons There have been occasions where I ran out of canvas on multi-day design events. The new, larger ideation space has largely fixed that. ## More reviews [Next reviews](https://www.softwareadvice.com/collaboration/mural-profile/reviews/?page=2) --- Mural Reviews, Pros and Cons - 2026 Software Advice