--- title: "Mural Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Mural. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Mural is a good fit for you!" source_url: "https://www.softwareadvice.com/collaboration/mural-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Agile Project Management Software](https://www.softwareadvice.com/project-management/agile-comparison/) / [Mural](https://www.softwareadvice.com/collaboration/mural-profile/) / Mural Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/collaboration/mural-profile/) Reviews [Alternatives](https://www.softwareadvice.com/collaboration/mural-profile/alternatives/) # Mural User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 136 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.4/5 - Value for money: 4.2/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 85 reviews (63%) - 4 stars: 42 reviews (31%) - 3 stars: 7 reviews (5%) - 2 stars: 1 reviews (1%) - 1 star: 1 reviews (1%) ### Most mentioned pros - The voting session feature is also excellent for making decisions during a live workshop. - I can make my board look very aesthetically pleasing and aligned with our brand colours. - The connection to data sources is direct and easy, and allows us to keep the boards updated continuously. ### Most mentioned cons - How difficult it is to get our IT department to understand that this is much more than a digital whiteboard like inferior products such as MS Whiteboard - Now it's in the drop down menu next to the drawing name. WHY? How did that change help users? - To begin, the interface is littered with many tools and buttons meant to facilitate collaboration; I found this to be somewhat bewildering before I had completed my first Mural. ## Mural customer reviews Showing reviews 1-25 of 136 (page 1). ### Mural is the tool that allows you to interact with people from different cultures and ways of thinking/acting. - Overall rating: 5/5 - Reviewer: Valerio A. - Verified reviewer: Yes - Industry: Automotive - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mural is the tool that allows you to express yourself and what you want to communicate, adapting to your needs and those of others. It is not just a tool, but an important means of synchronous and asynchronous interaction and communication. It can be used both for personal reasons (organising trips, activities, book reviews, study notes) and for professional reasons in teams and to support entire organisations. #### Cons I really appreciate how user friendly it is and full of templates you can use and customize for any need. Also great is the customer care and IT support. --- ### Excellent tool for ideation and collaborative processes - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. At the top of the tools that I use for collaborative process. I compare with other tools as Miro and Lucidchart and Mural is the best for far. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The tool includes many functionalities to share ideas and customize boards for almost any king of collaborative process (Design Thinking, Agile Ceremonies, Kanban boards, etc). #### Cons Maybe simplicity of the tools, when you are using the tool for a long time and get familirez with it, you going to need some strongest functionalities ir order to cover more ideas that come to you during the creation of boards. #### Reasons for switching to Mural Mural is way easier to use and with more functionalities. --- ### Good, but not made for designers - Overall rating: 3/5 - Reviewer: Audrey H. - Verified reviewer: Yes - Industry: Financial Services - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros Mural is pretty good and usable, but there are some limitations for certain people/workflows. It’s definitely tailored toward people who host workshops, retros, etc., so if you’re doing that, I think Mural will be perfect for you. It’s got an integrated timer and tons of templates you can choose from. Oh! And I appreciate whoever’s idea it was to name every single color. :) #### Cons Making a table or grid is impossible. I use Mural mostly for sharing copy-related work so there’s a lot of text heavy stuff I need to write in there. Making my own table takes so much time (is the connection tool technically the line tool????) but that’s the best way for me to organize info a lot of the time. Also frustrating is double-clicking and creating a sticky note instead of a text box. If there was a way to change this default option, it would save me a LOT of time. Infinite Canvas is a great addition but can we lower the opacity on the dot grid? It is very loud. #### Reasons for switching to Mural Required by company --- ### Mural is the corporate version of Miro, it feels sluggish and uninspiring - Overall rating: 4/5 - Reviewer: Nick S. - Verified reviewer: Yes - Industry: Market Research - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's for online collaboration mostly. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 2/5 #### Pros It does what it says on the tin. You can still manage your way around in the app, it's just that it doesn't inspire much in the way Miro does. Templates are unappealing, fonts are unappealing and it takes effort to adjust everything to your own liking, more than it should. #### Cons I just really miss using Miro to be honest. Mural has everything Miro has, but in a lesser form. It's like Powerpoint vs Keynote. Powerpoint definitely will get the job done but if you want to have more control or use advanced features you will want to use Keynote. As a designer I miss that in Mural. In that same fashion, Mural also allows you to have more administrative rights over others, just like Powerpoint can force you to use company templates in limited ways. #### Reasons for switching to Mural Our company chose Mural as the company wide tool. --- ### Excellent planning tool - a bit challenging online collaboration - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Mining & Metals - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, the sessions we have used Mural were very productive and in some cases we were provided with insight (from the guides) that would not be part of our original options. This is an excellent feature that elevates our performance. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros 1. Many templates and guides to use out of the box - excellent! 2. A team can be introduced / onboarded easily, especially with the self-explanatory guides #### Cons 1. The app is heavy for online collaboration when there is an issue with limited bandwidth for example #### Reasons for switching to Mural We wanted to use a visual collaboration tool with many options/templates to accommodate different needs within the same app. --- ### Mural makes remote brainstorming sessions even more fun than in-person - Overall rating: 4/5 - Reviewer: Kim G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Mural makes brainstorming sessions very fun. Which is especially important for teams that mostly work from home. #### Cons It takes some time to master Mural to use its full potential. #### Reasons for switching to Mural Mural offers more features for the same price --- ### Mural Good for One Time Use But NOT a Long Term Strategy - Overall rating: 3/5 - Reviewer: Derek O. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Easy at first, but really not good for business processes and long term scalability #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Functionality: 2/5 #### Pros Easy to access, and get everyone onto the platform. Fun animal names were a nice touch. The interface has improved over time but is fundamentally flawed. #### Cons Was a glorified whiteboard. For the price we would pay to support the business, Mural would do little more for us than to provide a simple whiteboard to put down ideas and discuss. Although this is nice to get ideas out there - it lacks the ability to create structure and keep things organized over time. Would find ourselves consistently looking for information as it was lost - not sure how we could've implemented the software in a valuable way in the long term. #### Reasons for choosing Mural We tried Mural for a few months but didn't find we could've used it long term and lacked a lot of the IP some other software was offering us at the time. --- ### Good, can be hard to access at the beginning - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: E-Learning - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered I use it for workshop facilitation #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros Best feature is the outline function which allows you to create steps into the MURAL #### Cons Commands are not intuitive Sticky notes are always the same size shapes can be a bit unflexible #### Reasons for choosing Mural It was already being used in my organisation. --- ### An excellent team collaboration and brainstorming platform - Overall rating: 4/5 - Reviewer: Andrew B. - Verified reviewer: Yes - Industry: Computer Hardware - Company size: 10000+ employees - Product usage: Used monthly for less than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Despite some of the functionality having an additional learning curve, Mural serves as an excellent way for remote teams (and even teams just wanting a more 'digital' brainstorming experience) to collaborate. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros I love how easy Mural makes the process of visual 'mind-mapping' among remote co-workers. If we want to do an exercise, for example, that requires virtual 'sticky-notes' for brainstorming process improvements, Mural facilitates this process seamlessly. #### Cons Mural does take a little time to get up to speed on using it. You can definitely jump right in on some of the basic features, but to use some of its more advanced features (keyboard shortcuts, for example), it will take some time to learn them. #### Reasons for switching to Mural Cost - For the limited use that we were planning on using it, Miro's price would not have been justified. --- ### Great digital whiteboarding tool - Overall rating: 5/5 - Reviewer: Sarah S. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have gotten our team on board to use Mural when we'd typically use a whitebaord in meetings. it's been great for facilitating brainstorm sessions or mindmapping in our remote environment. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I find Mural more intuitive to use and less buggy than other whiteboarding tools. The app especially syncs quickly so you can use an ipad and pencil to write on the whiteboard, and have it projected through a desktop to a conference room or virtual meeting. I also like that the white boards are infinite (or at least as far as I can tell). Even though the number of free boards is limited to three, you have tons of space to work with in each one. #### Cons I don't love the provided templates; I typically end up using my own for simplicity. #### Reasons for switching to Mural Miro was getting really buggy and difficult to use. A lot of the commands changed and it wasn't as intuitive as when I first started using it. --- ### Makes the whiteboard a central hub for planning and representing achievements - Overall rating: 5/5 - Reviewer: Mor L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Mural has enhanced the value of the whiteboard in simplifying the workflow, enabling us to integrate it into all our meetings to document all its outputs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mural added life to the whiteboards, making them interactive and more expansive. I loved the ease of reviewing with Mural, all participants can enter their ideas and they are easily linked more than once until we reach the path that everyone agrees on. I loved Mural’s efficiency in documentation, as it records all the times of modifications and who made them with all efficiency. It is great that Mural simplifies the layout of the boards, with many options for font style and size, arrows, text spaces. I loved the ease of inserting images and charts in the required size within the same board. The connection to data sources is direct and easy, and allows us to keep the boards updated continuously. The templates are more than wonderful, and allow us to create many boards and charts and include them in reports or presentations with ease. #### Cons I cannot hate any feature of Mural, its constant real-time notifications enhance the speed of response. --- ### A good whiteboarding tool, but not my favorite. - Overall rating: 5/5 - Reviewer: Rachel S. - Verified reviewer: Yes - Industry: E-Learning - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered It's pretty positive. Mural lets us get work done that we couldn't do without a whiteboard. It's not my favorite whiteboard tool ever, but it's pretty much exactly what you'd expect out of the tool. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros I like that Mural allows for collaboration and a great way to visually share ideas. We aren't able to actually whiteboard in person, since my team is all over the country, but Mural lets us work collaboratively pretty easily. We love using stick notes and putting pictures into the document. #### Cons I dislike the sketching ability. I find it very hard to even do really simple sketches, like drawing a stick figure is too complicated. It would be nice to be able to easily draw a timeline or something to get ideas across more effectively. --- ### The perfect place to make sense of your mind - Overall rating: 5/5 - Reviewer: Noemi M. - Verified reviewer: Yes - Industry: Research - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, mural is my go-to for sense making - both of my own thoughts and those of a group. Its a perfect, no frills, low-risk way to get ideas down on paper and analyze, refine, synthesize. It moves my work forward tremendously. For people who are visual or external processors like myself - it's an excellent tool to facilitate these processes. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros I love that mural gives me the tools to dump my ideas into one place and sort them. They offer great templates that give me a way to get started without being intimidated, and I love that I can invite coworkers in this space to see my thinking and to document their thinking there as well. Great springboard for conversations. #### Cons Sometimes I get a bit confused with the level of zoom and the amount of space available. I sometimes feel like my level of zoom and the sizing of the post its is not calibrated. it's hard to know how much to zoom in so that I can still read what's on sticky notes while still seeing the surrounding ones. --- ### A great tool with some improvement needed - Overall rating: 4/5 - Reviewer: Gianluca C. - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Mural is a great tool, generally speaking I am happy with it. It misses some feature (sometimes basic ones) that would make our work easier and faster especially in the configuration of new murals and organization of large rooms. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros As a designer I use Mural daily to run co-design workshop with dozens of people. The simplicity of the tool makes it easy to understand and use even for people that are not much into technology. A couple of features I particularly appreciate are the content library (even though should be improved) and the possibility to multiple templates from different companies. Also che call feature looks interesting even though I never used it so far. #### Cons There are things that needs improvement fast. I'll list a few. 1. Rooms should allow to sort murals in alphabetical order and to have a simple list visualization. Also names should not be cut like they are now (the only way to see the full name is via the tooltip) 2. Rooms and archive in my opinion are not enough to organize murals. It would be way better to have rooms and then the possibility to organize murals in folders inside a room. 3. It should be much easier to change the room/mural permissions. We often have sessions with dozens of people but only a few of them should have the possibility to edit. At the moment there is no bulk way to change the view only/edit permission 4. Grouping elements inside a mural should be enhanced. At the moment you cannot have a group of groups and that makes it harder to keep a logical architecture of the elements in a mural 5. At the moment there is no specific feature to create schemes or diagrams. We really would love that. 6. It would be much easier sometimes to have the possibility to specify the object size manually. 7. Content library needs to be improved to be really useful. Elements needs folders for a better organization. #### Reasons for choosing Mural When we initially purchased Mural we were not aware of other alternatives. Over time we considered Mirò but Mural gave us the impression to be more solid. --- ### Excellent Tool for Collaboration - Overall rating: 5/5 - Reviewer: Julie Z. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Mural is my go-to tool for collaborating with groups online. The page navigation is intuitive. There are many useful frameworks and templates available to organize your work. Since moving most work online, Mural has been a critical tool to maintaining a collaborative work environment. #### Cons Some of my collaborators have found Mural to be overwhelming at first but, with some coaching, they have adjusted. I find turning off others' cursors seems to help. --- ### Much more than just a digital whiteboard - Overall rating: 5/5 - Reviewer: Marc T. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered I use Mural daily with several teams to collaborate, plan, share, and track our work. I love the increasing integration with tools such as JIRA. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User centric design made with customer usage in mind #### Cons How difficult it is to get our IT department to understand that this is much more than a digital whiteboard like inferior products such as MS Whiteboard --- ### A worse version of miro - Overall rating: 4/5 - Reviewer: Ben G. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros the icons (seems like a noun project integration) and the ability to select any color for stickies #### Cons it's not always so intuitive and the white boarding doesn't feel infinite --- ### Mural is one of the best collaboration tools you can find - Overall rating: 4/5 - Reviewer: Leonardo V. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We use it for everything, standup, retrospectives, mind mapping, online collaboration and much more. There are a lot of great templates. #### Cons It is expensive and some templates are tricky to use. --- ### Mural enables easy digital collaboration from novices to pros - Overall rating: 5/5 - Reviewer: Rob W. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've been able to grow with mural and explore new worlds of collaboration ... both enhancing face to face workshops and enabling remote collaborators to have equal voices. Support from the mural team to help us explore new ways to effectively collaborate (not just use their software) have been compelling. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really appreciate how easy it is to dive in and get started with little complexity or knowledge. Drop some stickies on an empty whiteboard and you're off ... or play with templates, voting, and other advanced features to drive amazing new collaborations that are only possible in the digital world. #### Cons In the past, I have disliked the lack of feature parity between web and mobile versions. That has recently improved. --- ### Amazing tool for arranging complex info - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Design - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This is a foundational tool for us for capturing any postit note exercise or workshop session. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros This tool allows teams to take the complicated, organically generated, unsorted data that can come out of brainstorming or workshops and arrange it into something meaningful. It creates a standard language for teams to express this info. It's quick to learn and easy to use, and allows for the right type of expression for any info set. #### Cons Administrating a team could be done better. It's too easy to invite more team members than your plan pays for. This is because the button to share a mural to an email address (which adds a team member) is easier to get to than the link to share anonymously. Fortunately there is a 30 day grace period for these mistakes. --- ### Mural - Think together from anywhere in the world - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have used Mural for some important brand planning that involved many cross functional teams - having everybody be looking at the same content and collaborating in live time was so much more efficient that having to hold 5 or 6 separate brainstorms with each team. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Really easy to pick up this tool and use it broadly with client teams, doesn't require app download which is great as some companies have app restrictions. Easy navigation that even non tech-savy people could quickly adapt too #### Cons Can be difficult to use on a tablet - not as intuitive --- ### Good tool for ideation across teams - Overall rating: 5/5 - Reviewer: Alek V. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used monthly for less than 2 years - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered It’s a useful tool for ideation but I prefer it for smaller groups #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ultimately this tool is great if you have teams located in different offices and you can’t physically get together #### Cons There are so many functions available. I find setting up a Mural board can be time consuming and inevitably I forget to lock something down and a user goes rogue and messes something up or moves something they shouldnt #### Reasons for switching to Mural More interactive --- ### Mural for small teams - Overall rating: 5/5 - Reviewer: Sabina H. - Verified reviewer: Yes - Industry: Graphic Design - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Mural is similar to many other products but I like it the most because of the simple and clean user interface. Collaboration with team was never that easy and even the shyest people feel free to share ideas. #### Cons Sometimes when you write too much text to sticky note, it becomes unreadable --- ### Wayfinding is a little weird - Overall rating: 4/5 - Reviewer: Missy Y. - Verified reviewer: Yes - Industry: Computer Software - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros The mural.ly team is constantly garnering feedback in order to improve the product. While mural is a great concept to digitize the whiteboard, the execution is solid with room to improve. Great selection of icons and stickers. #### Cons For my peers, I have observed it requires a higher learning curve in order to understand the controls and wayfinding around the board. --- ### Simple - Visual - Powerful - Overall rating: 5/5 - Reviewer: Lee D. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered Mural is the most intuitive and creative ideation software I have come across. No idea can hide if you get your organization on-board. There are low barriers to learning the tool so it is an easy sell. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's a virtual design studio on your computing device (yeah I said that). #### Cons There have been occasions where I ran out of canvas on multi-day design events. The new, larger ideation space has largely fixed that. ## More reviews [Next reviews](https://www.softwareadvice.com/collaboration/mural-profile/reviews/?page=2) --- Mural Reviews, Pros and Cons - 2026 Software Advice