About Microsoft 365

Microsoft 365, formerly Office 365, is a suite of office collaboration and productivity applications. The software encompasses modules that enables the use of Microsoft Office suite and cloud-based solutions such as Skype, Exchange and SharePoint. While Microsoft 365 can be deployed through single sign-on leveraging an Active Directory, the software’s functions can be configured on the online portal. It provides products such as OneDrive, Outlook, OneNote, PowerPoint, MicrosoftTeams and SharePoint.

Primary features of Microsoft 365 comprise hosted services, office applications, updates, collaboration tools and Microsoft 365 Education. Additionally, users can leverage the suite for cross-platform efficiency, updated workflow, on-air meetings, cloud colla...


Read More

Supported Operating System(s):

Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 8, Windows 10

10,516 Reviews of Microsoft 365

Average User Ratings

Overall

4.63 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(7,258)

7,258

4 stars

(2,686)

2,686

3 stars

(417)

417

2 stars

(59)

59

1 stars

(36)

36

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 10516 results

October 2019

Blair from Christian Life Fellowship

Verified Reviewer

Company Size: 201-500 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

October 2019

A must have for any office

Overall, this is excellent software that's well worth the annual fee that Microsoft charges. I would highly recommend it to anyone looking for an Office suite of software, whether a small office or larger organization.

Pros

Office 365 is packed with great software at a great annual price. It's simple to use, but also very powerful. I primarily use Word and PowerPoint for my job and I find it quick, easy and effective. The new feature where PowerPoint makes suggestions to improve your slide is really nice and often spurs ideas in me. Outlook is a powerful email, contact and calendar that you can use across multiple platforms and share with co-workers and family. One more than one occasion it has helped me remember important dates and appointments as well as keeping on track regarding my work responsibilities. I don't use excel, but people I know who do speak highly of it and how flexible and powerful it is.

Cons

There is very little about Office 365 I don't like. Outlook could use an aesthetic overhaul in my opinion, but that's a pretty minor gripe for software as powerful as this.

Reasons for Choosing Microsoft 365

Office 365 is superior in every way and well worth the money.

August 2020

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

August 2020

Great for Managing Your Business

It is a process to switch from localized storage of files to completely online. Most of our staff loved it almost immediately, others took a while to warm up to using all of its functions. I will say, it has so many options we don't even take advantage of that I'm sure a larger operation would!

Pros

Our office, especially now, has staff members who work remotely. Prior to using this product, we had a shared drive only at the office which was inaccessible when working offsite. Sharepoint solved that issue immediately and we love it! You can see when someone edits something, set up alarms to notify you of activity, etc.

Cons

There were some things that seemed each user should be able to update (like their own contact info, etc), but that had to be set up by the administrator.

Reasons for Choosing Microsoft 365

We were familiar with Microsoft and it was most comfortable change over for most in our office.

January 2019

Jeanne from La Porte County Sheriff's Office

Company Size: 51-200 employees

Industry: Law Enforcement

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

January 2019

50/50

I'm on the fence about Office 365. Some of the features work really well like the applications. Other features like OneDrive aren't as trustworthy as I had hoped. Our company has had issues with accessing files on OneDrive and SharePoint. Microsoft tech support usually has the problem resolved within 24 hours. But for a 24 hours facility, sometimes that's not fast enough. Ultimately the decision was not mine to move to Office 365. Had I known it wasn't very reliable, I would have waited to transition to it.

Pros

SharePoint is a good function for a medium to large sized business. We use it to post documents that our staff use consistently so they can find everything in one place. The documents can get kind of buried in the file structure but it's ideally the same as Windows Explorer once you get used to it. It's nice that you can personalize the sites with background photos and text. Another great feature is the downloadable apps that you get with an E3 account. You can download the apps on a number of computers so you can use it anywhere. Additionally you can download the apps on your phone or tablet.

Cons

OneDrive has given me some trouble when I've got the folder linked with my computer. If you upload things to the OneDrive via internet browser, it's great. Once I added it to my desktop and opened the file window to be used in addition to the web browser, it got questionable. I would open files from the file explorer window and edit them and they wouldn't upload to OneDrive when saved. It's something you really have to keep an eye on. Maybe it was my network card or internet connection. But when you have more than one person editing the same files at different times, you never know if you're getting the most up to date version of that file. I've lost a lot of data because of this. Also when you create Groups and try to use that group for an email, you have to be sure to expand the group or it won't be sent as an email. It will send as a group message and most of the people I work with don't know how to view that.

August 2020

Luis Alejandro from Zophistech

Verified Reviewer

Company Size: 2-10 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

August 2020

A very good service but a little pricey

Just great, I has tried several suites (open source and freeware) and the differences are humongous! I prefer this suite over all alternatives out there because is bug free, constantly updated and have all of the feature you may need to get a great and polished work.

Pros

Solid suite for word processing, presentation and calculated sheets, brings all of you may need in one package, storage, file sharing, great integration with most remarkable tools in the market. It is constantly evolving and updates are instantaneously given to is a software as a service (SaaS). It has more advanced and sophisticated apps for office work!

Cons

It is pricey, a different model that actually make you pay a subscription that although is has it value you have a permanent fee with too few options to avoid it.

Reasons for Choosing Microsoft 365

As I mentioned earlier, it offer a solid suites of application which are superior for the most to competitors, in terms to work in office you need a tool that besides to be easy-to-use and well known, brings all of the features you need to do your jobs great and in the less amount of time.

September 2020

Shiva from Self-Employed

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Microsoft 365 a complete solution package.

Very happy with the subscription. We are getting what we paid for. Overall very satisfied!

Pros

First of all, This is all of everything in this busy world. Email to Documents, Online meeting to cloud storage you get everything in one tree. I like most about this software are; Reliability, easy to use, user-friendly interface, world-class customer support if you have any problems. I believe no one really complains about their services.

Cons

Pricing should be more cometitive other than that nothing to dislike.