Office Chat Software


 

Office Chat is a cloud-based HIPAA-compliant instant messaging solution for small and midsize businesses across various industry verticals. It provides collaboration and communication tools that can be used in the office or remotely. 

Key features include auto-login, delivery confirmation, automatic notifications, priority messages, automatic deletion of messages and more. Users can create multiple user groups, assign role-based group permissions, search chat histories and files and broadcast messages across an organization.

Office Chat allows users to configure message and file retention. It also features security features such as two-factor authentication, data encryption, security logs and ISO 27001 compliant data storage. The solution also offers mobile functionalities for iOS and Android devices that allow users to remotely access the solution.

Services are offered on a monthly subscription basis that includes support via phone, email and FAQs.

 

Office Chat - Chat window
 
  • Office Chat - Chat window
    Chat window
  • Office Chat - Enter pin
    Enter pin
  • Office Chat - Security settings
    Security settings
  • Office Chat - Search results
    Search results
  • Office Chat - Mobile list of chats
    Mobile list of chats
Supported Operating System(s):
Web browser (OS agnostic)

103 Reviews of Office Chat

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Luke from Rockcastle
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2018

July 2018

Not that bad but there are better Apps.

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Easy and great price.

Pros

I like that it is really simple. We use if for inter-office communications. My team and I used it for small communications between our department.

Cons

The one big issue that I have with this app is that it literally destroys my battery life. If I am using this app, I need to have my phone plugged in continuously.

Review Source: Capterra
 

Michelle from Northwoods

July 2018

July 2018

Office Chat is a great replacement for AIM

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Pros

Great software to use with employees a they do not have to have it linked or downloaded to their cellphones

Cons

I wish I could control the volume of the program so incoming messages will be louder than the other programs running on my PC

Review Source: Capterra
 

CHAMARAE from HERITAGE USA
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

THIS IS A GOOD SPARK TO OUR WORK ENVIRONMENT AND I AM GLAD WE GAVE THIS A CHANCE BECAUSE IT FITS.

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IT IS A GREAT ADDITION TO OUR CREDIT UNION AND BEING ABLE TO COMMUNICATE WITH MEMBERS AT THE CLICK OF A BUTTON. IN THE CREDIT UNION WORLD, IT JUST MAKES LIFE EASIER INSTEAD OF WALKING OUT OF YOUR OFFICE WITH A MEMBER.

Pros

I REALLY LIKE THE EASE OF IT AND BEING ABLE TO COMMUNICATE WITH COWORKERS IN A MATTER OF SECONDS. THIS IS AWESOME.

Cons

I HATE THAT SOMETIMES IT GLITCHES OUT AND SHOWS THAT PEOPLE ARE OFFLINE WHEN THEY ARE ONLINE AND SOMETIMES IT DOES NOT LET ME SEND MESSAGES AND I HAVE TO RESTART THE PROGRAM

Review Source: Capterra
 

Annette from First Arizona Title Agency
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

Very easy and convenient to use. I use it 90% of the time

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Pros

I work in Escrow and a lot of my co-workers are in another location and its easier to ask a quick question without having to send an email only to have it get lost in the sea of the other emails that we receive on an hourly basis. Using this sends a ping right away to the recipient and allow for my questions to get answer much quicker than sending an email

Cons

The only thing I don't like about it that the chat screen still shows old chats from employees who do not work at the company any longer and for some reason I can not find a way to remove them. All of our old chats are on my dashboard and I would like to remove them. If there is a way to remove them, I have not found it yet.

Review Source: Capterra
 

Trisha from North Idaho College
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2018

June 2018

This is a great way to maintain contact within your office via electronic communication.

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Pros

I like this product as recently my institution has chosen to move away from blackboard which we used for Instant messaging. Office chat is simple and easy to use.

Cons

It can be difficult to locate your chat history. Thus far that is my only complaint as we have only used the system for a small time.

Review Source: Capterra
 


June 2018

June 2018

Awesome software for communicating with coworkers

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We are able to have instant communications with coworkers.

Pros

Officechat is very simple to use. Simple sign on with your same company email address. You can have a list of most recent or frequently contacted coworkers, and you can have access to a list of all coworkers within the company that are logged in. You can also see their status, to see if they are actually at their PCs or away from their desks. Also, you can send images, gifs and other documents through your chat window.

Cons

The software feels somewhat clunky at times, and once or twice a month we loose connection to the service for several minutes during the day. Not sure if related to an issue with the company providing the service or with our Internet connection.

Review Source: Capterra
 

Bobby from Defy Grav, LLC.

May 2018

May 2018

It's an ok service

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Pros

Office Chat on paper seem like the perfect solution for your company. We used to use it and it was ok.

Cons

Office Chat have features or rather don't have certain features that you would expect a chat-service to have.

Review Source: Capterra
 

Kayla from Icon Architecture
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Great tool and convenient for in and out of the office.

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Quick and convenient, non-direct/formal chat software to use with colleges.

Pros

The gifs and quick replies. Its easy to use and convenient. The new features are also nice as well. Also, what might be an operator error is getting added and messages to other groups sometimes but that has since seems to be resloved.

Cons

When starting a new chat differently from the new function is will not load your previous messages until after you send the new chat and you can't start that "new" chat with sending a picture.

Review Source: Capterra
 

Alan from Myron Corporation

May 2018

May 2018

Solves your inner customer communication needs

Ease-of-use

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Pros

Keeps you in communication with people from the company you're working at, no matter where their location is. Message notifications are delivered to your mobile app, web app, and desktop.

Cons

Chats can sometimes crash, so I believe it is not suited yet to handle big chat rooms. No GIF's are displayed, they appear as images, not animations.

Review Source: Capterra
 

Nemyee from HCE

May 2018

May 2018

Loving everything it does!

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Pros

I really like the fact that we try to communicate easily with our other coworkers, avoiding to reach them by phone.

Cons

I don't have any regrets about using this software, I just love everything it does! Loving everything it does

Review Source: Capterra
 

Martha (MIA) from Myron
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2018

May 2018

Easy to use!

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Pros

This chat tool promotes a good environment and a faster communication between co-workers. The GIFs and emojis make it fun while working.

Cons

Its design is plain and simple, it would be nice if the chat window could be more flexible by personalizing it as we wish.

Review Source: Capterra
 

Belinda from Myron Corp.
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2018

April 2018

Me and my co-workers get along way better thanks to office chat.

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A cool and fun way to communicate with co workers.

Pros

It makes internal communication easy and more efficient thanks to the instant message feature, emojis, makes it super friendly.

Cons

The gif feature takes longer to upload the images and we would love to have different background colors.

Review Source: Capterra
 

Elisandra from Myron Corp.

April 2018

April 2018

Great way to communicate with CO Workers

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Pros

It makes communication between co-workers easier and fast, and entertaining. Very user friendly and GIFs make it funny.

Cons

There are not many Font types to use, nor color options but it will be ideal if so. Sometimes pictures take too long to upload.

Review Source: Capterra
 

Shannon from Cecil A. Ross Investment & Insurance Group

April 2018

April 2018

We have had a great experience and wonderful integration.

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Pros

I love that Office Chat connects our whole office, even those who are out traveling. We are able to keep up to date on all the events.

Cons

The only criticism that I have is that you cannot just delete unwanted old conversations. You have to leave the group and then it sends out an alert to the others.

Review Source: Capterra
 

jaime from laredo federal credit union
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

easy fast depenable

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easy access to all , better fast communication with members and employees

Pros

easy to use , no steps at allwhen i need to use it it is very helpful in communicating with my fellow peeres in regards to loans . we are able to to utilize this chat and avoid calling each other in matters that do not need phone call . i will recommend this to all member

Cons

i dont see any flaws. this day in age we do not need voice calls , the chat system is fast , user friendly and efficient. again i do not see any flaws what so ever and will recommend this to all that i know , it has change work habits tremendously

Review Source: Capterra
 

Carissa from Josh Lee and Associates
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Our small office utilizes this program on a daily basis and loves the convenience it brings.

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An increase in ease and convenience of minute to minute, or daily communication that is necessary throughout the office between co-workers.

Pros

Our employees most appreciate that you can download it as an App on your phone, so you can keep in touch and communicate even when away from the office.

Cons

On rare occasion, the messages can lag and cause a mix in communication. Also starting a new conversation to a new co-worker sometimes wouldn't show what you had sent so it was unlcear if you had sent the message.

Review Source: Capterra
 

Layna from Exceed Technologies
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

I love office chat. Helps us be more productive and communicate better while in the office or out.

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Pros

It is easy to use. There is an app on all platforms and it can be used on desktop and laptop computers.

Cons

I wish there were a few more ways to customize my personal view of office chat besides the actual chat.

Review Source: Capterra
 

Karina from Laredo Federal Credit Union

March 2018

March 2018

Office chats works quick and easy with our financial institution and easy to communicate!

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Pros

I like that it is relatively simple to use for all employees. Easy access for everyone and all employees use it on a daily use.

Cons

Nothing, the software is great. There is absolutely no cons for this app. Our financial institution uses it on a daily use.

Review Source: Capterra
 

Shawn from CSI Aviation
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

It's easy to use

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I can stay at my desk and not have to walk across the office to ask a simple question

Pros

It's easy to use, I have never had an issue using this software. I have been pleasantly pleased with this software.

Cons

I haven't ran into any cons. this software is easy to use and I haven't had any issues so no complaints.

Review Source: Capterra
 

Cristina from Albany Counseling Center
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Office Chat has served our business needs very well.

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It does it's job well. I haven't had any glitches that made me need to call IT about, which is great.

Pros

I believe (was told) that it is very secure. It operates much like the other email sites I use personally, so it is familiar. We have had no problems with it as an agency that I am aware of.

Cons

The page has a lot on it. Because I have ADDI find that it has too much visual stimulation for me. I can easily miss things.

Review Source: Capterra
 
 
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