OurPeople

RATING:

4.7

(17)

About OurPeople

OurPeople is a platform designed to improve communication within teams. It allows management to engage with each executive through messaging. Users can create custom tags to reach out to any specific employee or the entire team. Every team member will get a personal ‘’Queue" of useful content pertaining to any updates or news. If users wish to chat casually with others, direct messaging is available within the system, as well as the ability to create groups and share videos, photos and various files. "Drag and drop" functionality streamlines the creation of checklists, which can be shared with staff, monitored, tracked and updated accordingly. Additionally, templates are available for frequently used formatting. Gauge the sentiment of employees by conduc...

OurPeople Pricing

Pricing is based on the total number of locations and users required. Discounts are available when paying annually. Contact OurPeople for full pricing information.

Starting price: 

$0.40 per month

Free trial: 

Available

Free version: 

Not Available

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OurPeople Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for OurPeople

1 - 5 of 17 Reviews

User Profile

Jeff

Verified reviewer

Telecommunications

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2018

Very handy tool to send updates and schedules. Easy to use and customize.

Easy way to keep a team of multiple stores on the same page. Simple and easy to use.

PROS

The ability to contact and send information to certain groups. Ability to pull up who has read the information I've sent out.

CONS

They fixed the issue that I had. Had troubles with PDFs loading on Android devices, specifically. I brought it to there attention was fixed quickly.

Vendor Response

Thanks for the great review Jeff! We are glad you like how easy it is to send content to your teams across multiple locations and know when they read and interact with it!

Replied June 2018

Sandra

Leisure, Travel & Tourism, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Excellent Communication Tool and Value for Money

Can't recommend this app enough, it is so easy to use, you can arrange appointments to individuals or groups, send images and texts. Arrange training and main events, the list is not exhaustive, honestly if you are looking for an app that can deliver then this is it!!

PROS

Our People app is the easiest communication tool i have utilised for our organisation. It is simplistic in its format, easy to roll out and understand, even to employees who do not frequently use technology. From the customer service support received from the Company to the engagement of our employees has been flawless, any issues quickly resolved and more importantly all ideas and development of the app was welcomed and implemented. I have no hesitation in saying this was the best money spent as now our organisation is able to communicate with ease to all employees while keeping them engaged with progress especially during the Covid-19 pandemic, the app has been exceptional.

CONS

There are not many negatives as any issues were addressed and resolved. I particularly like the interest shown by the Company to consistently improve the app to the individual needs of the customer. So many different phones on the market just now and the challenge is making sure the app works well with most technology, this is a challenge that's ongoing as more and more choices are becoming available.

Reason for choosing OurPeople

Ease of use and price point was right for what was needed for our organisation.

Vendor Response

Hi Sandra! Thank-you for the great review! We glad that you found OurPeople incredibly useful in these chaotic times. We are always there to support our clients and look forward to our continued partnership with your team! Thanks for being the best part of OurPeople!

Replied July 2020

Steven

Sporting Goods, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed February 2020

First Month

PROS

I like the idea behind it [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN] were great at helping get set up Everything all on one app

CONS

There are some bugs that are not worked out yet It is easier using our other method for subbing vs using this app Taking the development team a long time to get issued solved Only listing 10 items per page

Reasons for switching to OurPeople

wanted an easier system for subbing requests

Vendor Response

Hi Steven! Thanks for the review and the feedback! We have resolved your issues in a future release and your CSM will be in touch to share this with you! Thank you for being the best part of OurPeople!

Replied February 2020

Emma

Verified reviewer

Leisure, Travel & Tourism, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2020

Great product, great team

From the initial roll out just under a year ago, to now, I cannot speak more highly of the app itself - which has been especially important during Covid lockdown, and the team behind it. They care about the app being useful to each business they work with, and they are constantly improving it. Customer care is second to none - I cannot write much more than that!

PROS

A majority of our team members are deskless workers, and our communication channels were unable to reach everyone to inform them of changes in the business, or important updates. Our People allows us to reach more of our team which has allowed everyone to stay in the know much more than we were able to achieve before.

CONS

I feel that whenever something crops up that doesn't quite work for our business, Our People are absolutely amazing in making sure they can make changes to suit our needs - this is something I haven't experienced with other suppliers that really makes this app, and the team, quite special. They are always on hand if anything goes wrong (which is rare), and problems are solved swiftly.

Vendor Response

Hi Emma! Thank you for the great review! We are happy OurPeople has been helpful in the current world with Covid and are always here to help be the best vendor you have ever worked with. Thanks for being the best part of OurPeople!

Replied August 2020

Rachel

Automotive, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2020

Loving this App!

Our People has helped us solve our greatest issue...communication. "Our People" feel more informed and have access to documents/information in the files section, they feel more connected by the images/videos we share, and they can even reply to comment cards to let us know how they're feeling at work! We love it and so do they!

PROS

The customer service team made implementation so easy and they've continued to support us through our first month! [SENSITIVE CONTENT HIDDEN] has been a pleasure to work with and I've never felt alone in this process! He always offers helpful suggestions for more ways Our People can serve our company through this app!

CONS

I wish there were more options in the app for administrating. Pre-loaded gifs or more fonts. If I could post through the app more like Instagram it would help me easily jazz up my content.

Reason for choosing OurPeople

[SENSITIVE CONTENT HIDDEN] and the rest of the team supported us so well! They really made implementation easy. The team was honest and engaged with us from the first conversation and they have still not left our side! I appreciate them and the impact they have made on our organization more than they know!

Vendor Response

Hi Rachel! Thank you for the amazing review! We love seeing your team's success and growth on the App and will continue to add exciting updates and enhancements through the years to come! Thank you for being the best part of OurPeople!

Replied September 2020