PatSeer provides an excellent database for the professional patent searcher. We are working for approximately five years with PatSeer products and feel that the continuous technical development and excellent customer service provide a significant value to our business

The database covers all relevant authorities and numerous smaller patent authorities, in many cases with full text data only available in PatSeer. The system includes work flow tools which allow effective processing of the most demanding projects like complex FTOs or advanced portfolio analysis. Statistics, AI and traditional searching are well integrated in a single package. A big advantage are the sharing capabilities which allow dissemination of results in a straight forward manner.

Occasionally the system slows down a bit, but it appears Gridlogics is getting this under control.

The Customer Support group rocks! Everytime i needed help they responded to me that same day and worked to correct or provide guidance for the issue at hand.

While the analytics section was good, the graphs produced were not the best and data had to be downloaded to another visualization software for presentations.

The sharing option and the highligting option

problems with import of patent numbers /formats Switching from applications to families

It is great search tool available with great features at affordable price.

1. The Coverage 2. Easy to understand the searching strategy 3. Project Sharing Feature 4. Customer Support

1. Poor Machine Translations. 2. Unavailability of some Indian Patent's PDF or Content

Excellent experience in the use of prospecting for new technologies

Easy-to-use, very user-friendly and intuitive tool. Excellent translation system, graphically perfect!

I have no complaints about the software.