Priority Matrix vs ConnectWise Control

Priority Matrix has 179 reviews and a rating of 4.56 / 5 vs ConnectWise Control which has 1725 reviews and a rating of 4.68 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.56 / 5 (179)

4.68 / 5 (1,725)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

August 19, 2020

February 25, 2021

Pros/Cons

  • Pros

  • It is easy to use. I like that it keeps a record of the action after completion without having it in the active view. I also like that I can set up repeating tasks.

  • It is an easy to use format. I like being able to easily move projects/clients between the quadrants. It is awesome for keeping track and being able to easily see my clients in one picture.

  • Cons

  • It's a little confusing at first, takes some time to get to know it. You really need to get all of the people on the team to believe in it for it to work well for you.

  • There used to be an option to have items due today show up as red, which was really helpful, but it was removed in an update a while back.

  • Pros

  • Easy to use and very easy to navigate when looking for screens

  • Easy to install and manage. I enjoy all of the options available though I dont use many of them. Lauching and connecting is fast.

  • Cons

  • The web interface is great, but the mobile app could use some work.

  • Customization/branding is a little tedious, but still achievable.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos