ReferralMD fax details
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About ReferralMD
ReferralMD is a cloud-based fax management software designed to help the healthcare industry manage inbound and outbound faxes from a unified platform. Key features include task assignment, categorization, fax routing and notifications.
Healthcare providers using ReferralMD can review faxes that are related to patient referrals, medical records and spam faxes, which can be separated into referral queues, automatically added to EMRs or removed from the queue and archived according to requirements. The task management module enables supervisors to track the status of faxes, assign custom categories to each fax and receive notifications to ensure faxes are reviewed in a timely manner. Additionally, institutions can send automated weekly status updates to referral...
4 Reviews of ReferralMD
Overall rating
/ 5 stars
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December 2018
Ron from Acacia Network
Verified Reviewer
Company Size: 1,001-5,000 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2018
The best referral management system out there
Referral leakage
Pros
*All information being stored in one place allowing the referral loop to be successfully closed. *Capability to interface with EHR system
Cons
Default reporting could be more detailed but the has been open to request given
April 2020
Venu from Rapidleo Private limited
Company Size: 11-50 employees
Industry: Information Technology and Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
Functionality
4.0
April 2020
One of the best when it comes to referal management systems
Pros
All the information being stored in one place is really helpful and the product itself is easy to use.
Cons
The only con is that the patients have to be entered in manually.
November 2018
Isabel from St. Barnabas Hospital
Company Size: 201-500 employees
Industry: Hospital & Health Care
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
November 2018
Manager
Still working on improving.
Pros
easy access to locating referrals scanned
Cons
Does not alert when a duplicate patient is being entered. Have to add all the patients in manually
November 2018
Zoe from Bronx Partners for Healthy Communities
Company Size: 11-50 employees
Industry: Hospital & Health Care
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
November 2018
Excellent product and great support
We have gained better insight into our referral volume, processing times, appointment wait times, no-show rates, etc. This provides us the opportunity to conduct targeted quality improvement to enhance patient access and satisfaction.
Pros
Improved communication and tracking for referral management.
Cons
Would like to have the ability to share appointment information with patient (we understand that this functionality is under development).