Our tool is branded Ignite and it enables every colleague to impact T&F by suggesting ideas that we test, trial, and ultimately use to advance and grow our business. One of the most critical drivers of innovation within our organization is our people, and there is no shortage of new, creative, and unique ideas throughout Advanced Learning. Sideways6 has provided the channel for this business-critical initiative.

The most impactful feature is Sideways6's seamless integration with Microsoft Teams. It was vital for me to find a product that was easy to use and that would meet colleagues where they are already collaborating.

I am very pleased with how Sideways6 considers feedback and the transparency of its roadmaps for future enhancements and functionality. My only challenge is working with digital banners when creating the campaigns. Sometimes you need to play with the dimensions, but this is a minor inconvenience easily resolved.

One of the most impressive things about working with Sideways 6 has been how they 'walk the walk' of ideation and consult with their customers about what would make their products better. I have been invited to give loads of feedback on new features and my thoughts and ideas have been welcomed and even implemented!

Sideways 6 seamlessly integrates with Yammer and Teams and also has a Forms option. These different integrations mean that we can now reach more of our staff in more ways. We have used some of the features of Sideways 6 for things other than ideation including scheduling communications, creating a chat bot and monitoring sentiment scoring.

The platform looks very different to any of the other software that we use which has been intimidating for staff who are using it for reviews or being brought on board as admins

We are happy with the platform although there is room for improvement on user interface, panel reviews and additional features such as the possibility to have a campaign website

The configuration of a campaign is easy and straightforward. It is also quite easy to create and update an online form. The reporting functionality is very useful Have a lot of flexibility to create required fields for the campaign. The configuration of rules is also quite flexible.

It would be very useful a better way to export the ideas out of the platform having a connection between the idea and the supporting files associated, at the moment it is imposible to correlate when exporting to a spreadsheet. The panel review panel it is not very intuitive to score the ideas and we need to host a session to help experts to go idea by idea. The scoring criteria could be improved. The possibility to have a website to describe a challenge in the same way you can create the form so it is not necessary to have another portal with the description of the challenges. The possibility to have a Write API to enter idea through an external form or interface (different to workplace or Sideways6 form)

The software is good but the team behind it are great I've been working with the team for around two years now and nothing is too much trouble for them. They are all hard working, committed and willing to help at the drop of a hat.

The ability to stand up a campaign and then choose either "out of the box" or extremely high levels of customisation is a plus point. The opportunity to learn (with support) how to make complicated flows and chatbots and all of the different integrations methods are also plus points

If I really had to pick something, I'd say a desired feature would be for the Automations to be able to pick up on the fact we have more than one form integration on a single campaign

The tool is very easy to configure and use throughout an innovation challenge. Sideways6 offers a great customer support during a process and updates.

Even if part of strategic meetings and product pipelines, it’s very difficult to get tailored features implemented

The way the upfront workshops help you build a campaign tool that really works for your campaign. The integration to Microsoft Teams and PowerBi is excellent. It is easy to set up and manage campaigns. The automations are also very helpful.

Some of the customisation functionality is limited. Cannot save public views, changing custom fields can create problems, and the idea card is not editable in a public way. Also the communication function could be improved by enabling you to email anyone/or chat with anyone about the idea (not just the submitter)

We are still developing our ideas system so we are not fully functional but we have had excellent service from the Sideways6 team.

The software is easy and intuitive to use but the biggest benefit of working with Sideways 6 is the experience and enthusiasm of their team and the community of other users of their software that you can join. We have learned a great deal from the S6 customer success team and from other users and this has directly benefited our own implementation

Sideways 6 integrates well with Workplace, email and our website. You do have to add an @tag to deal with the access controls in Workplace but this is not a major issue. We do not have all our staff e-enabled so for these staff we have found more traditional ways of capturing ideas worked best - but we then found the S6 pipeline system was good for tracking ideas and providing feedback to the idea initiator

Great analytics and insight, love the chatbot functionality too

I think the continuous improvement of the platform keeps it updated and fresh and has dealt with anything that isn't already great.

Easy to use, intuitive, nice landing dashboard when you enter the system

It could do with a few extra links to make it easier to navigate especially to the ideas section

The team are very knowledgeable and provide great expertise. The team are very clear and concise with their communications.

The software is very intuitive and easily accessible.

Nothing i dislike about the software.- I would recommend this service.

I took up the role as Springboard manager in October 2020 and overall i think the experience has been really positive but also a learning experience. I didn't appreciate the number of internal resources/ engagement that was required but employees at Sideways6 have always been supportive and try and help as best as possible. The customer Manager, [SENSITIVE CONTENT HIDDEN] is always available to help with internal processes and shared examples from other customers that has helped me in my role.

Sideways 6 enables a workforce of over 16,000 people feel engaged and valued to contribute to the future look of the business. Ideas submitted in a central system also enables business units and accounts to share best practice to maximise the benefits on a new idea.

An area of improvement for Sideways would be the review functionality - simple features such as adding a filter option that enables filtering of business unit or subject i.e. HR ideas would result in it being more user friendly.

We use Sideways 6 for short targeted idea campaigns within the business. Overall experience has been good, especially the support provided by Customer Success Managers in learning and using the software and running campaigns.

Intuitive, clean interface. Good for data and analytics during idea campaigns. Useful functionality to allow filter and triage of ideas.

Some settings/options can be hidden behind settings that aren't obvious although this is always minor settings. Added functionality on integrations and more integrations would be useful (although these will come over time I understand).

The way in which it easily display the core information to the leadership team. Streamlining decisions and empowering users to easily get their voice heard

There is not a lot not to like about the software, perhaps more analytics and tracking can be provided to user who submitted the idea would be beneficial, allowing them to see the traction and feel rewarded for their efforts

The ease of integrations to farm user feedback is fantastic, from an end user perspective they can use their existing feedback tools such as Yammer, as Sideways6 sits in the background. Analytics are solid, the product is always improving and the customer support is excellent.

The text analysis to determine user sentiment on comments can at times be slightly inaccurate, but that is a minor gripe.

Generally good, account manager is very helpful. Sometimes the helpdesk/intercom just gives you links to articles - generally its if I can't find something that I contact the so its not very useful.

Some of it is very easy to use, others not so much. The intercom method of customer service is good and quick.

That there's not a clear process/sequence of activities to be set up a campaign - the user articles are helpful but are very stand alone.