About Slab

Slab is a knowledgebase and collaborations management solution designed to help businesses create a database of documents, policies and procedures, articles, employee handbooks, guidelines and more. Organizations can modify, remove or store information in a centralized repository, organize content by topics and facilitate sharing across teams.

Slab offers real-time collaboration, which enables members to create, edit and update content and add media files or interactive widgets using a built-in editor. Features include single sign-on (SSO), OAuth or SAML-based authentication, custom labels and more. Additionally, users can give and receive feedback on content and add comments or emojis to posts.

Slab enables managers to gain insight into trending post...


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Supported Operating System(s):

Web browser (OS agnostic)

32 Reviews of Slab

Average User Ratings

Overall

4.88 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(28)

28

4 stars

(4)

4

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 32 results

March 2019

Taylor from Tailwind

Verified Reviewer

Company Size: 11-50 employees

Industry: Internet

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

A great tool to store knowledge for your organization

We were looking for a durable place to store team knowledge that everyone could search and contribute to. We experimented with a dozen other platforms but Slab was the most feature-complete and easiest to use of the bunch. The team is small but their response time and customer service is excellent.

Pros

It's easy to use with a wonderfully simple interface. Very easy to teach to peers and get them contributing in no time. The ability to search Slab, Slack, and Google Drive all at once is a lifesaver.

Cons

It can be a little bit difficult to visually navigate between the different topics. The interface is very minimal so it's out of the way, but not exactly beautiful.

March 2019

Carl from Camna, LLC

Verified Reviewer

Company Size: 2-10 employees

Industry: Internet

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Slab changed the way our company creates and uses documentation

Slab is so easy to use and has just the right amount of features to be everything you need, but not a lot of extra features that get in the way. From setting it up, to getting the team onboard, to adding new articles, to searching articles, everything works as you would expect without having to figure anything out. It's simple and easy to use, and we enjoy using it more and more. We are a web development firm and provide website maintenance services, so Slab contains everything from company policies to detailed technical documentation for solving specific problems, and it has worked great for everything we wanted to document.

Pros

We love how easy it is for everyone to create and find documentation. We tried many different systems to store documentation, but Slab has worked really well for everyone in the company. The integration with Slack makes it so much more convenient than always having to go to yet another system. We can frequently answer each other's questions with a Slab article, and when we can't, we try to create the Slab article right then and respond to the person with a link to the newly built article. This has allowed us to better expand our documentation and stop repeating the same questions.

Cons

There are only a few minor things we found that would be nice such as the ability to attach files right to an article rather than having to upload somewhere else and linking to it. We also looked at other systems that had checklists which seemed like a nice feature, but we realized we wouldn't actually use that feature. Neither of these features has even been missed as we've been using Slab for months now, and the more we use it, the more we like it.

April 2019

Geoff from GHSD

Company Size: 501-1,000 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

3.0

April 2019

Functional but needs more features

Slab will be a useful tool for us to share information internally. Updates are coming, but the updates page (https://updates.slab.com/) doesn't seem to be updated in sync with releases and updates don't seem too frequent. I look forward to monitoring the direction the Slab team takes their software.

Pros

My favourite things about Slab are: - integration with Google Drive (including searches). - searches don't just bring up where the term was found, but also highlight it in context. - calendars, spreadsheets, and other documents can be embedded into documents. - ability to add guests.

Cons

My least favourite things about Slab are: - it can be hard to know what to read and how to read it. - images cannot be embedded inline with text. - email addresses are not automatically parsed into mailto: links. - there is no find and replace (within a post nor system wide). - ordered lists cannot have paragraphs in between (without restarting the numbering). - when cross-referencing other posts (by typing + to bring up the contextual menu and then starting to type), there's no easy way to link to a heading. - there's no feature to check for dead links. - when tagging teammates, it only uses their full name (there's no way to enter just their first name or put a shortened ID via one's profile). - screenshots are outdated on their website (so what you see there isn't what you see in your account). - there does not appear to be any document versioning.

March 2019

Daewon from SM Solutions

Verified Reviewer

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2019

Sleek, Intuitive, Blazing fast, and great customer support!

I was looking for a reasonably priced knowledge management service that works well with Korean. I've tried many services in the past, and I had a lot of issues with search, export and sharing. Atlassian's product was overwhelmingly feature-rich. It is a very nice product. But it wasn't for our team. Our team needed a simple product that is not so hard to use, and works well with Korean./ Slab is awesome in that it does the basic things just right. It is easy to write, find and share contents. I think it even presents very nicely. I was very impressed by Slab team's customer support. They responded quickly to my questions and were very friendly. When I requested a feature, the team kept track of my request and sent me a mail a month later reminding me to check out the feature that I requested. I am not working for Slab nor am I related to their team by any means. I am leading a small IT system admin team in Korea, (less than 15 people) and I found Slab while I was searching for a knowledge management system for my team. I tried more than 5 solutions in the past 2 years. Slab was my pick.

Pros

- fast search (it's really fast and precise) - fast rendering of pages - renders markdown in a very pleasing way - an auto-generated table of contents is a great feature - awesome customer service.

Cons

It's still actively developing. Things might change here and there. Integration still has rooms for improvement. I hope it supports integration with more on-premise solutions like NextCloud, and Mattermost.

March 2019

Sam from Grand Image

Verified Reviewer

Company Size: 51-200 employees

Industry: Design

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Slab was down for an hour due to some fire or windstorm something weird and I could hardly function.

Whenever a vendor or person who doesn't work here uses our slab they have decided to implement slab at their company. Every. Time.

Pros

easy and clean way to store your teams information. integrates with most everything. we work with a lot of vendors, and slab is by far the easiest way to onboard them with all the info they could ever need.

Cons

you need a champion. to speerhead getting onboarded and practicing regular hygeine. one you get over that initial internal user adoption bump tho, (i undestand this will sound weird) but people will get addicted to making sure your companies info and policies are correct.