Slack vs Acquia DAM (Widen)

RATING:

4.7

(23042)

Slack has 23042 reviews and a rating of 4.66 / 5 stars vs Acquia DAM (Widen) which has 324 reviews and a rating of 4.42 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (324)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
August 24, 2023
September 26, 2023
Pros/Cons
  • Pros

  • I like this app and was first introduced to it when I joined a technical support team. It is fast and reliable and has a nice interface which is easy to navigate.
  • I liked it because it has this great feature of integration with other software like google drive.
  • Cons

  • When te connection is down, the messages stay grey and after some minutes, they fail, so sometimes the internet connection come back and those failed messages are sent after the previous ones.
  • The only thing that I dislike is that I can easily get distracted by the notifications.
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  • Pros

  • Our DAM houses all of the images we use in our catalogs and online. I love it's ability to organize and tag image in order to search for them with ease.
  • Ability to convert assets to other formats. Cost is based on space not users, which is helpful in a many-user environment.
  • Cons

  • Occasionally can be tricky to find things unless you have the exact product code or if you are looking for some lifestyle shoot imagery of a particular shoe.
  • Finding documentation seems to be difficult. Not sure if it the actual software or if it is the manner is which our company set it up.
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Pricing Range
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$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos