SmartTask

RATING:

4.6

Overview

About SmartTask

SmartTask is a cloud-based collaboration solution that caters to businesses of all sizes across various industries. It offers task management, project management, customer relationship management, location tracking and team monitoring. SmartTask helps project managers and team leaders to assign specific tasks to team members or projects, add details using task or project comments, attach files to tasks or conversations and create recurring tasks. The solution also enables project managers to auto schedule dependent tasks in the timeline, log time for individual projects and track location of field workforce. Additionally, SmartTask features project templates, email reminders, a custom reporting and analytics engine and enables users to invite guests to collabo...

SmartTask Pricing

Please contact Softronics directly for pricing details.

Free trial:

Available

Free version:

Available

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SmartTask Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for SmartTask

1 - 5 of 37 Reviews

Read All 37 Reviews

Ajay

Verified reviewer

Information Technology and Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

FUNCTIONALITY

Reviewed June 2020

Best Task Management tool onCloud

4 of us have been using the tool and we loved the application. it is easy to learn and easy to update.

PROS

Excellent feature set Very easy to use Lot of advanced features Easy to manage resource workload Loved chat and meeting feature built in the tool Time tracking for the task is excellent

CONS

Some screens are a bit too busy. They can be cleaned a bit It is not very easy to know how to create Sub tasks but once you see, it is easy to use.

Reason for choosing SmartTask

Ease with which the application allows one to manage.

Vendor Response

Thanks a lot Ajay ji for the review. Yes we need to refresh the UI a bit. We are working on the background on the same so hope to see some updates on it soon.

Replied July 2020

BJ

Newspapers, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed September 2019

SmartTask manages your teams, task and customers in one "smart" package

My overall experience with SmartTask is overwhelmingly positive. If you have any issue that customer service can't deal with, the founder himself will help you with it. He also seems to never sleep, and he is always working to improve SmartTask.

PROS

I have the Premium account of SmartTask, and it is exceptionally easy to invite your employees (and even guests) to the platform to manage tasks and projects. With other programs, I sometimes have problems with this. But SmartTask is easy. One of the best things about the program is that the bugs are all worked out. With thousands of users daily, the team has worked out all the problems so that new customers like me don't have to deal with them. Moreover, I like being able to track my sales team via the SmartTask app. I can see which businesses my salespeople are at, and the software saves the journey so I can make sure my top accounts are always covered locally.

CONS

I would like to see whitelabel and cname functionalities moving forward, but they are not essential. The SmartTask logo is very small and no one can be offended by a name like "SmartTask."

Reasons for switching to SmartTask

I found Pipedrive to be difficult to use for our employees. I am sure it is a wonderful product, but it was just too difficult for my employees.

Vendor Response

Thanks a lot BJ for the review. CName and white-label will soon be available :)

Replied September 2019

Anonymous

11-50 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed November 2022

Agency Owner

PROS

The platform seems to have lots of potential but didn't really live up to it and the team had a hard time adopting it

CONS

organization of the project brands and tasks were not so intuitive

Mohit

Telecommunications, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed November 2021

easy to use full functional app

fulfills almost all requirements.

PROS

full functional app with advanced search facility

CONS

time tracking, collaboration and calendar view should be improved.

Reason for choosing SmartTask

more features with simplicity and competitive priced.

Reasons for switching to SmartTask

for more tracking options

Dave

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed March 2021

Great for task management and as a CRM

I'm using Smart Task to manage my entire business. It's my go-to tool for planning, managing, and tracking all of our projects and tasks. It has also replaced our previous CRM. I highly recommend Smart Tasks.

PROS

Smart Tasks is very easy to use. It is packed with useful features that my company uses on a daily basis. It's perfect for project management, task management, and as a CRM. We even use it to manage outsourced work and remote employees. The integromat & zapier integrations make the possibilities endless.

CONS

I honestly cannot find a flaw so far. The features, ease of use, and integration capabilities are all fantastic.

Reason for choosing SmartTask

Unlike many other project management tools, Smart Task includes a fully featured CRM and integration with Integromat. It truly is an all-in-one management tool for businesses.

Reasons for switching to SmartTask

I switched to Smart Tasks because provides a lot more features than my previous tool, including a fantastic CRM.

Read All 37 Reviews