Traditionally, we've used email as our primary method of corresponding with our customers and vendors. Sometimes this can be as simple as a 3 or 4 message exchange. But more often than not, customer projects and orders result in numerous back and forth messages that can be overwhelming when it comes time to search for the information and files needed to process and complete an order. Trackfront consolidates this information into one, easy to view and search location. Here are the pros of Trackfront as we see them: Searchable and instant back and forth communication on the project wall saving time. The ability to upload and search for customer files, proofs and other documents on the project wall. The ability for customers to track and see the progress of their orders without the need to email or call. Estimates created in Trackfront can be converted to active projects (once approved) by the click of a button. Customizable project milestones - you can have as few or as many project milestones as needed. Multiple projects and their position in the pipeline can be viewed on the project overview page eliminating the need to click on each project to check its status. The color coding of project milestones lets you know at a glance if you've missed an important date. The ability to add Widgets to the Dashboard is extremely useful - the status of estimates and orders can be quickly ascertained.

The ability to invoice from Trackfront would be a welcome feature. I understand the developers are working on this for a future update.

Overall, you can tell that a lot of thought has gone into the project tracking process from start to finish. From the quoting process, to how communication takes place with clients, to keeping the work and notes consolidated in one place in the portal, to approving drafts of mock ups before moving forward. Each step flows within the system in a logical way that is easy to use.

For the projects that we have utilized Trackfront for, I think the comments/notes feature was the most impactful and useful for us. It made it so easy for us to click directly into the video segment where changes needed to be made and make a comment/note as to what needed to be changed or updated. Then along the bottom of the video bar, you could see exactly where comments/notes had been made - and the project team could easily go back and track those. The quoting process for the beginning of projects was smooth and seamless as well. A quote is sent to you from the system, you log into the portal to review, and then there is simply an "approve" or "reject" button where you an also add comments , and you simply click the button.

The only piece that I have run into was sharing our draft visuals with other members of my team via the URL our project team provided. Since I was logged in as the main user, I had the comment feature and was able to add my comments right onto the drafts, however, when I shared the URL with my colleagues they ran into some issues with this piece. They didn't appear to have the comment feature, and had issues with "sizing down" the PDF on their screens. Was it user error or did they not have the comment features? I don't know. That really is the only bump we've run into.

Team is quick to respond

Not a heavy application. Fast and Responsive

Importing of Products does not meet my needs

For high volumes of collaborating graphics and video, I would highly recommend this software. It's a great way to share proofs, notes, feedback, and updates in a forum style with all the same tools of Frame.io. It offers a more itemized organization that can be organized into buckets or even walled off to specific collaborators when needed.

I can't think of a better software for sharing high-quality stills and videos. We are able to pinpoint on the image where notes are needed either as a series or individually. The project pages allows us to sort requests and makes it very easy to search for the file name or associated text no matter how far in the past.

If you do end up using and retiring a project wall, it doesn't disappear from the project wall list. This means I have to scroll down slightly when browsing the project wall list to find which ones are active.

This product just works. I have used many project management tools in the past, and I have always struggled to get colleagues to collaborate on projects using other tools. With Trackfront, I never have trouble getting my colleagues to use the tool. In addition, because almost every aspect of a job is handled in Trackfront, I feel like I'm not constantly searching around for the status of things - it's all in one place.

The only con I can think of is related to notifications, the only out of the box way to be notified is via email. It's a very small con however.

I didn't spend enough time to learn from the manual but everything is simple and straightforward. Also I received very good and thorough customer support.

Simplicity of the product. I can make all the projects visual and share with my colleagues. I also like it works in China. Some competitors' products don't work in China.

Cannot copy the projects. Cannot change the projects stages once project is created.

Overall, this software is amazing! Using this tool is the best way we can organize our projects and communicate with clients seamlessly!

I like that everyone on my team can communicate in one place about each project. I also love that once a client approves an estimate I can create it as a project which shows the estimated hours versus the actual hours. We always know if a project is on the right track!

Honestly, this software is great! It saves us so much time and energy there isn't anything I don't like about it!

My company has been utilizing Trackfront for a few months now. I can say without doubt that it has been a game changer for us; it's a terrific platform for tracking, managing, collaborating, and staying up to date on our expansive project list consisting of hundreds of deliverables. I'd highly recommend giving it a try.

It's easy to communicate directly on Trackfront with key stakeholders in the project (both externally and internally), so that everyone is aligned on what needs doing. Trackfront also allows for seamless deliverable and estimate approvals right from the platform, in addition to real-time suggestions and edits. Hosting feedback, pricing quotes, deliverables handoff, messaging, and collaboration features all on one platform has made my job significantly easier.

It would be nice if there was a way to open a deliverable for review in a new tab -- as far as I can tell, I haven't been able to figure out how to do that yet.

As the title states, it's efficient and easy to use. I love the centralized location for all projects and how to keep them all organized, plus it makes communication on each project streamlined. The user interface is very easy to navigate and makes working through the software simple and quick. Much happier with this software versus what we were using previously.

I honestly can't think of anything that I dislike about the software.

Staying on track with projects and keeping all of it in front of me.

Very easy and intuitive to use! From setting up customers to quoting and managing. It can do it all.

I haven't had issues with anything to date.

Trackfront has been a helpful collaboration tool for our annual catalog.

I loved the ability to collaborate with two teams. That was definitely the best part of this software. I also like that I got an email every time someone posted to the board. You can set the frequency of emails to once a day or every time there is a post. I opted for every time because I didn’t want to miss anything that might be crucial.

I wish I could have pasted pictures into the notes section. My team and [SENSITIVE CONTENT] team were in different time zones and sometimes it would time stamp their comments in their time zone and mine in my time zone. Having all the comments listed in my time zone would be helpful.

My company used Trackfront to receive/modify/accept quotes and project overviews as well as larger e-commerce website dev projects. I'd definitely recommend it for project collaboration, especially for new clients and business partners outside of your organization.

Trackfront was extremely easy to use right out of the gate. Messages and communication between multiple group members was organized and efficient, with clear notifications and ability to attach documents to messages as needed. It was also great to be able to move the project through its various stages - and you always knew what needed to happen next.

Trackfront is a great tool and I'm sure there are many ways it could be used as my company grows.

Trackfront made this project incredibly smooth and also allowed me to cut down on emails and calls that usually come along with a similar project.

This platform is efficient, easy to use, and keeps everything in one place.

Overall nothing to complain about here, I enjoyed using this platform.

I love the easy access and the ability to get all the assets we need for our marketing all in one easy place. Great for organizing multiple projects

I don't have any. The product works as it should.

I liked it and it made collaboration easy. I am in Albuquerque, Purei is in Chicago and my company is in Cincinnati.

I liked how easy it is to use right from the beginning with a simple learning curve.

I did really experience anything that I did not like about Trackfront.

keeps track of conversations during a project

not really on my mind now- THEY ARE GOOD

Great tool for collaboration, group edits.

Nothing, easy to learn and use. Great for keeping projects moving along.

Following threads of conversation were easy

Logging in separately each time was a barrier to engagement. replying to the emails and having it post to the thread would have been easier since we have multiple agencies/vendors using multiple systems.